Install error 1722

Discussion in 'TiVo Help Center' started by ebaby, Oct 10, 2007.

  1. ebaby

    ebaby New Member

    Oct 10, 2007


    When I attempt to install TIVO Desktop to transer programs from my TIVO to my computer I keep geting the message that the Desktop 2.5 abbruptly stop installing becasue of an error. The error it is referring to is error code 1722. I have bee trying to resolve this jproblem for some time now and the customer service people can't seem to resolve it either . Can I get some help here? :mad:
  2. sidewinder08

    sidewinder08 New Member

    Jan 2, 2008
    Salem, OR
    I'm having the same problem. I'm using Windows Vista :mad:. And like the rest of you on here, tech support is anything but.
    I read something about having to do a regedit to allow certain .dll files. I tried that and it still didn't work.
    I also heard that with Vista you are not inherently given administrator access. You have to set it up. Anyone here know how to do that?
  3. caddyroger

    caddyroger New Member

    Mar 14, 2005
    Some where...
    Try this this I beleive this is what I used on my vista setup.
    1. On the Start menu, click All Programs.
    2. Click Accessories.
    3. Right-click Command Prompt and choose RUN AS ADMINISTRATOR from the shortcut menu.
    4. When the User Account Control dialog appears, click Continue.
    5. At the command prompt type the following:
    regsvr32 vbscript.dll
    6. Press Enter on your keyboard.
    7. A message should appear stating "DllRegisterServer in vbscript.dll succeeded."
    8. Click OK and try installing the software again.
  4. MatthewThornton.

    MatthewThornton. New Member

    Jan 7, 2008
    Tivo Desktop software is NOT working with Vista. I have tried
    - uninstalling
    - running the Tivo unistall cleaner
    - command prompt (run as administrator) .dll thingy

    - The instal apears to work however I get an error that says:

    "Beacon service not running" retry or cancel

    Who should I be more upset at Tivo or Vista?
  5. scandia101

    scandia101 Just the facts ma'am

    Oct 20, 2007
    MN, greater...


    Did you go to support and look for that issue?

    I had that issue several years ago and I know that tivos support helped rsolve the issue.
    I'd look it up but my DSL is down and I'm on my emergency dial up so I don't have the time or the patience.

    DSL is back!!!
    to restart the Tivo beacon service
    control panel->Admin Tools->Services
  6. RonDawg

    RonDawg Well-Known Member

    Jan 12, 2006
    Make sure you are using the latest version (I think it's 2.5.1). Older versions, including the one recently on the TiVo site that was optimized for Intel VIIV, are not only incompatible with Vista but are very difficult to uninstall.

    While I certainly am not a fan of Vista (from personal experience), I will say that the latest version of TiVo desktop DOES work with it.

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