Insight in Louisville just committed an FCC violation

Discussion in 'TiVo Series3 HDTV DVRs' started by raiden256, Oct 12, 2011.

  1. raiden256

    raiden256 Member

    41
    1
    Mar 30, 2002
    Called and requested a self-install of a CableCARD. They told me this was not permitted until November 1st, even though they do offer self-install of set top boxes and cable modems.

    This is a clear violation of FCC Rule 76.1205(b)(1), and I have filed a complaint to that effect.

    Anyone had any success doing this? :(
     
  2. lillevig

    lillevig Cold in East Iowa

    1,778
    1
    Dec 6, 2010
    Marion, Iowa
    Not sure what you mean by "success" but I got a similar response when I called my local cable office. I then called the tech support number and that person put me on hold while he called my local office and told them they were wrong and to make a card available to me. Then I went to the local office and picked up my card. Getting it paired properly is a whole other story....
     

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