I Want My Eight Point Three

Discussion in 'TiVo Series3 HDTV DVRs' started by jtreid, Oct 10, 2007.

  1. Canoehead

    Canoehead TiVo since 2004

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    Sep 12, 2006
    CT

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    Since 9.1, my S3 has developed a weird hiccup, especially on Fox5 (maybe because it is 720p ?) - it pauses for 1 to 2 seconds, and then zooms ahead slightly. Very annoying.
     
  2. Chimpware

    Chimpware New Member

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    Not really sure what point you are trying to make here. Are you suggesting that people should not be upset or post if they are having problems becuase other computer software systems have problems also, so that is just how it is? That is ridiculous.
     
  3. RickStrobel

    RickStrobel Well-Known Member TCF Club

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    This morning my Now Playing list had HORRIBLE lag. I timed one button press - it took one minute 15 seconds to execute the command! After I got the show to play it seemed to be OK.
     
  4. dig_duggler

    dig_duggler Member

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    Sure. Count the ones where approximately 30% of the user base can't use core functionality.
     
  5. njplasticman

    njplasticman New Member

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    Dec 9, 2006

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    since 9.1, I too have severe pixelation and slowing such that it freezes my whole tivo rendering it useless as it tries to reboot again and again (frozen with either menu screen or orange screen, unresponsive to remote or box buttons). Found out that tivo would work and play already recorded shows if i unplug the cable and cable cards, but reverts the same when i replug everything in. I see alot of people complaining about problems with the 30sec button, but i'd be happy with that if i could only get a working system.

    am here with comcast to see if this is a cable card/cable problem or not. does not look good.

    any one here having similar issues?

    I had a flawless tivo before the 9.1. now it just crashes.

    NOT HAPPY! Tivo's response is to replace with a refurbished model. Looks like i will be taking them up on there offer. There response--- they do not here of any problems with the 9.1 update!

    will let everyone know me fate in a bit.
     
  6. JKay

    JKay Member

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    Santa...
    You can add me to the list of people unhappy with 9.1.

    On 30 skip issue with 9.1, I believe a lot of people have this problem and are just not aware of it. It is subtle and unless you use the 30 skip feature a lot you may miss the fact that you don’t see the progress as you are fast skipping through material you want to bypass. I certainly see the problem and find it very annoying, so much so I have actually gone back to just fast forwarding sometimes. And I am glad to hear (read) that TiVo is aware of this and is working on a fix.
     
  7. TracerBullet

    TracerBullet New Member

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    Dec 17, 2004
    It would be funny if it weren't so maddening.

    This is akin to an OS patch that breaks the ability to run programs.
     
  8. avias

    avias New Member

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    Jan 15, 2004
    From this description it almost makes me think one of the two software areas on your drive has problems. You had issues using one software area, got an update that changed to the other area, and then got another update that changed back to the first area.

    And to add to the "I sorta like it" dittos, I just got it on my old 80 hour 240 (totally unmodified) and the only thing I don't like is the change in icons that makes it look more and more like a cartoon interface (or MS Vista, take your sick pick).
     
  9. Dr_Diablo

    Dr_Diablo Dr_Diablo

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    Nov 23, 2003
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    Looks like my set after 9.1 what was Tivo thinking?????????????????
     
  10. jtreid

    jtreid Member

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    Jan 12, 2006
    Reading, PA
    GOOD GOD! Would you people please listen?! The GD 30-second skip is B-R-O-K-E!!!!! It is NOT my hardware and it is NOT my drive. 9.1 HAS PROBLEMS!!! :mad:

    I don't need a diagnosis and I never asked for one so quit MISdiagnosing the failure.
     
  11. richsadams

    richsadams Well-Known Member

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    30%?! I’m not sure what the number is now, but back in 2005 TiVo had over 2.5 million subscribers. To suggest that 750,000 to 800,000+ people don’t have TiVo core functionality based on the posts on this forum would be stretching things just a bit IMHO. ;)

    I think he’s suggesting that TiVo is as you point out, a computer. The more complicated computers get the more opportunities for problems to arise. Those of us who’ve had TiVo from the start are a bit spoiled by the bullet-proof nature of the old S1’s and S2’s. Although S3’s and THD’s use the same concepts, they are good deal more advanced and the hardware and software demands are certainly far more complex than the original just as my P.C. bears very little resemblance to my old Commodore 64.

    A quick search will find that every time there is an upgrade there are complaints, all generally legit. Conversely there are always posts from other people claiming that the latest upgrade fixed whatever problems the previous upgrade had. Some of the problems people are seeing have been around long before the most recent upgrade as well.

    I see some bugs in our TiVo S3 since the upgrade. I am confident they will be addressed as they always have. Sooner is better than later, but we have no control over that. I hope everyone can step back a bit; it is only TV after all…no one’s going to get killed or maimed if things aren’t fixed tomorrow. I don’t like what I see either, but a deep breath and a little patience will help.

    All of this reminds me of the old cartoon...

    [​IMG]

    My two cents. :)
     
  12. dig_duggler

    dig_duggler Member

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    Sep 18, 2002
    Birmingham, AL
    It's totally unscientific and speculative, based on a statistically invalid poll and lots of posts here (and everyone I know who has an hd tivo). But the 2nd cablecard drop off issue is core functionality. The main function of a Tivo is to record TV, which for a large number of customers updated to 9.1 it's currently not doing. We'll never know the actual number. There will always be bugs. But what's an acceptable percentage for loss of main functionality? I don't recall this drastic a problem affecting this large number of customers since the s3 launched. At least with analogous computer updates you have a choice in the matter as to whether to update or not.

    And nary a peep from Tivo. We know they read these boards and they have liasons who speak here when beneficial. It's amazing what a little 'we know about the problem and will have a fix shortly' can do for a company. But that hasn't happened yet.
     
  13. richsadams

    richsadams Well-Known Member

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    Yep, agreed...not acceptable whatever the case. We're seeing a few of the smaller issues on our S3 (but not S2's), however nothing like some are reporting so we feel a bit blessed that our TiVo's are running fairly normally.

    I noted an instance where TiVo has acknowledged at least one bug in v9.1 here as well as some of the work they did on the THD problems when it first came out...which I think, by comparison, were a good deal worse than what we're seeing with this upgrade. But as you say...who knows how many people are suffering? :(
     
  14. RoyK

    RoyK New Member

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    Oct 22, 2004
    SW VA
    I've seen that argument before and its so much baloney. TiVo designed and controls both the platform and the software. That's the venue THEY chose to play in. The argument may hold water for a PC that runs software from thousands of vendors and can be configured with hardware from hundreds but not so with TiVo.

    OK I grant you, the S3 has to deal with cablecards - 2 varieties from a grand total of two vendors.

    TiVo is not sold as a computer, it is sold as an appliance. It is not at all unreasonable to expect it to work like one.

    Oh, and in case you haven't noticed from other postings your 'bullet-proof' S2 units are having a whole variety of problems from 9.1 not the least of which are MRV problems which the S3 has yet to experience.
     
  15. richsadams

    richsadams Well-Known Member

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    Sorry I apparently kicked your dog. Being angry and bitter about things is to be expected by folks frustrated by such important things in life. :rolleyes: But it's good to have a place to vent and hopefully you and everyone experiencing problems have opened tickets with TiVo.

    TiVo's are sold as stand-alone appliances...like a toaster? Our toaster doesn’t need anything but electricity and a slice of bread to work. On the other hand TiVo's operation is fully dependant on dozens of other company's computers, hardware, software, broadcasting equipment, satellite and ground based delivery systems...all designed and operated by, yes, other companies. And that’s on the input side. Then there’s the multitude of A/V output permutations with which it’s expected to play nicely. TiVo has always been pretty good about working through the hundreds of combinations and configurations involved, all outside of their control, and my money says they will this time too...the other companies? No bets there. I’m afraid anyone that expects TiVo's to be toasters will be dissapointed and should stick with a VCR.

    My S2's and S3 are running on v9.1 and have the odd glitch, but nothing like others are experiencing. That's not to invalidate other's problems, I know they exist; we’ve had problems with other releases in the past and understand the frustration. I am sorry to hear that you're upset and having issues...I honestly do hope all TiVo's are working perfectly very soon...for everyone's sake. ;)
     
  16. Chimpware

    Chimpware New Member

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    My problem with you responses here lies in that underlying assumption that we are all Beta testers and when there is an issue people should not complain as Tivo will fix it. People post about these problems for many reasons including to warn future purchasers that there are potential problems here and if you are thinking of getting one, you may want to consider what you are getting yourself into. In addition we all know Tivo monitors this board in many cases and I do believe that posts here do get results from Tivo.

    Posting pompous responses to peoples legitimate complaints, like "Sorry I keicked your dog" ios assinine. If you have nothing more to contribute than "I am sure Tivo will fix it they always do" or "I am not having this issue", mioght I suggest you just add these quotes to your tagline, post once in every thread and be done with it.

    Regarding your comments about this not being an appliance, it is marketed as one. It most certainly is not marketed as a complex computer system that people may have issues with, nor a high end hobbyists toy that should not be relied on as part of your AV system. People complain when the value proposition offered is not delivered, plain and simple. To tell people that the value Tivo intends to deliver is not a simple way to record and view television is not correct. Straight form the Tivo site:

    Your TiVo® box, powered by the amazing TiVo® service, automatically finds and digitally records all of your favorite shows, every time they're on. Every episode of your favorite series. Every Coppola movie. Every home improvement program. Even Dora cartoons! Whatever you choose. All while you're out living life. Plus, only TiVo lets you watch your favorite shows any time, anywhere.


    Gee I don't see anything about complex computer system designed to interact with many companies we have no control over... :confused:

    I am very happy I am not having issues now and like my Tivos again, but it bugs the crap out of me to read posts like yours.
     
  17. richsadams

    richsadams Well-Known Member

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    Um...not that I care what your "problem" with my responses are (why do I feel the word "dude" should be added here?), but did you actually read my post? First paragraph...

    I’ve actually read most of your posts which generally consist of complaints, flames and whining - always positive and helpful. When you're not arguing with someone you're railing against TiVo. You had a bad experience with a THD. Poor baby. You pouted and went away mad for a while...but then you came back! Joy. You hate TiVo...no wait, now you have an S3...you love TiVo...no wait...now it's the Fall Upgrade and... We get it, it's all about you and everyone else is wrong. Enjoy your little flame/whine fest...without me...that's what Ignore Lists are for. Happy hunting! ;)

    BTW, there's a button in the editor; "SpellCheck". Try using it...it might help with your credibility, but then again... :rolleyes:
     
  18. mvnuenen

    mvnuenen ~0.0~

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    Durham, NC
    Let's not take it personal. Clearly, those with significant problems are frustrated (myself included). Having to read posts that belittle or mitigate our frustration makes it worse, regardless if the posts are from members that have been of great help in the past.

    There is absolutely NO excuse for the release of 9.1. Tivo's QA/Validation should have been spanked for this one.
     
  19. Chimpware

    Chimpware New Member

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    Jan 30, 2002
    1. Don't hate Tivo. Just want them to provide what we are all paying for and when they don't they should be held accountable, not blindly supported.
    2. Do not have an S3, have 2 THDs.
    3. Only argue with Fanboys who post in threads where people are discussing issues to belittle their problem or profess "patience".
    4. Not about me, I am having no issues, I am only posting here to support others rights to post their issues without being harrassed.
    5. Happy to have you ignore my posts.
    6. Will "Spell Check" would not want the credibility of my messages diminished in your eyes :rolleyes:
     
  20. richsadams

    richsadams Well-Known Member

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    Jan 4, 2003
    Fully agree. :up:

    And to reiterate...this from my previous post:

    I really hope that those that are having problems continue to post, but more importantly lean on TiVo CSR's. It may or may not help, but it will do more good than posting alone.
     

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