I just had a call from Virgin....

Discussion in 'VirginMedia TV with TiVo - UK' started by FJSRiDER, Jan 31, 2011.

  1. Feb 1, 2011 #61 of 223
    Andy C

    Andy C New Member

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    Jun 6, 2002
    Farnborough, UK

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    I wouldn't bother trying to call... 4 calls, each time i'm told i'm getting put thru to the tivo desk but end up with sales who are clueless and deny everything, one even said anyone on this forum is lying!
     
  2. Feb 1, 2011 #62 of 223
    Horizons

    Horizons New Member

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    Dec 8, 2010
    He's not listening, despite you saying it twice.

    AndyC - are you the same AndyC from the chetnet forums? If you have read a certain post on cable forum, the prices were leaked on there before Christmas.

    Put it like this, VM charge £49 for their current triple tuner pvr. Do you really think they are going to charge £199 to rent the new box especially if you're a vip/triple xl customer....? Read between the lines and be patient.
     
  3. Feb 1, 2011 #63 of 223
    Andy C

    Andy C New Member

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    Jun 6, 2002
    Farnborough, UK
    Yep i'm the same Andy C that's on chetnet and cable forum. The £149 does sound correct and that's been confirmed by the guys I've called. I was hoping the boss man on chetnet may have some spare boxes but no... shame. I might ask if he can do anything special for us... hmmm.
     
  4. Feb 1, 2011 #64 of 223
    cwaring

    cwaring VM Tivo User

    9,015
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    Feb 11, 2002
    Knaresboroug...
    Yes. NOW they do. How much was it when it was first launched? Let's see.....

    http://en.wikipedia.org/wiki/V%2B
    I have no doubt that, over time, the price for the VM Tivo will also be reduced to the current V+ level.

    Well the V+ was also "rented" and you can see above the prices they have charged for that in the past.

    Of course, this new Tivo is actually a far superior bit of kit to anything on the market right now yet it is still available for a similar price as the original V+ box was around four years ago.
     
  5. Feb 1, 2011 #65 of 223
    memememe

    memememe New Member

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    Dec 7, 2004

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    Signed up, extremely helpful Ben, just have to wait now!
     
  6. Feb 1, 2011 #66 of 223
    Andy C

    Andy C New Member

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    Jun 6, 2002
    Farnborough, UK
    Who's Ben?
     
  7. Feb 1, 2011 #67 of 223
    Leif_Davidsen

    Leif_Davidsen Happy UK Tivoer

    55
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    Jun 5, 2002
    a small...
    I got a call earlier today - wanting to check my address - when he confirmed that I didn't have cable - and thus couldnt have the box and thus he apologized for wasting my time. I responded that if he was able to take requests I would be happy to buy a future box that included Tivo that didn't need cable. He thanked me for the feedback.
     
  8. Feb 1, 2011 #68 of 223
    jonphil

    jonphil New Member

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    Aug 7, 2002
    Derbyshire, UK
    I'm cursing missing the first call, still no sign of them calling me back :( at this rate I won't be getting a call back this evening either.
     
  9. Feb 1, 2011 #69 of 223
    nbaker

    nbaker New Member

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    Sep 28, 2002
    Lincolnshire...
    I'm also still waiting for them to call me back, just hope they don't run out of boxes before we get called back:eek:
     
  10. Feb 1, 2011 #70 of 223
    memememe

    memememe New Member

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    Dec 7, 2004
    He was the guy that called me from Virgin. I missed the initial call, called back and left a message to call me back, 10mins later he did, he even had to go away and ring back after making a call to sort out an install time.

    So they do call back, he was working until 7pm if that helps!
     
  11. Feb 1, 2011 #71 of 223
    gallen9

    gallen9 New Member

    21
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    Feb 3, 2003
    scotland
    The bloke's name was Dexter and his direct dial number is 0161 283 5353

    Deal I got offered yesterday at about 7pm was £149 for the box, no installation cost, £3pm extra

    Hope this helps -
     
  12. Feb 1, 2011 #72 of 223
    teresatt

    teresatt TiVo TiVo TiVo!

    125
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    Dec 21, 2001
    Walsall,...
    So does everyone who has had an offer of a TiVo already have a Virgin phone?

    I've been told I have to add a phone to my account before I can have TiVo even though I already have broadband.
     
  13. Feb 1, 2011 #73 of 223
    cwaring

    cwaring VM Tivo User

    9,015
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    Feb 11, 2002
    Knaresboroug...
    That's not right. There's no compulsion to take a VM phone line. Well, except that you get a better discount if you do.
     
  14. Feb 1, 2011 #74 of 223
    teresatt

    teresatt TiVo TiVo TiVo!

    125
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    Dec 21, 2001
    Walsall,...
    Carl, I hope you're right. I think the problem is that they don't have a code for it on their system and so can't put the order through. The first guy I spoke to said that he was waiting for the code to go on the system and would call me back. The second guy just tried to sell me the phone. I just hope I get another call soon with good news.
     
  15. Feb 1, 2011 #75 of 223
    hokkers999

    hokkers999 New Member

    174
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    Jan 5, 2006
    and the extra £15 a month for the compulsory M -> XL upgrade then?
     
  16. Feb 2, 2011 #76 of 223
    dmchapman

    dmchapman New Member

    138
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    Nov 1, 2001
    Folkestone,...
    ooo, not been in here for a while. Seems it's getting close \o/

    My series 1 is on the shelf, turned off since sky box died and we got a V+ box :-(

    I registered my interest with VM ages ago, and I've got 50Mbit BB, TV XL, Phone line, V+, second V box... I reckon I'm good to go with that lot :)

    No phonecall yet though :-(

    Anyone been contacted yet in the Folkestone area?
     
  17. Feb 2, 2011 #77 of 223
    cwaring

    cwaring VM Tivo User

    9,015
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    Feb 11, 2002
    Knaresboroug...
    As I'm already on the XL pack, that would be a "no" then :rolleyes:
     
  18. Feb 2, 2011 #78 of 223
    AndyW

    AndyW New Member

    18
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    May 23, 2001
    UK
    Hurrumph. Just spoke to Dexter (thanks gallen9 btw) who said he couldn't sign me up - they have to go through the list as it's given to them, the computer pops up the next name & dials the number for them. He couldn't even look up to see if I was on the list, but said that if all was well, I should be called in the next 24 hours. We'll see I guess.
     
  19. Feb 2, 2011 #79 of 223
    AndyW

    AndyW New Member

    18
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    May 23, 2001
    UK
    What happened to me contradicts what he told you, I've just realised. Hey ho.
     
  20. Feb 2, 2011 #80 of 223
    jonphil

    jonphil New Member

    524
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    Aug 7, 2002
    Derbyshire, UK
    As suspected then and noted in another call, they are just using a normal auto dialer so we really do have to wait for the luck of the draw.

    I think it would be better if the 0800 number didn't just have a recorded message, but an option to request a callback in the next hour or two.
    At least then they aren't having to make calls to people who aren't actually home.
     

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