I just had a call from Virgin....

Discussion in 'VirginMedia TV with TiVo - UK' started by FJSRiDER, Jan 31, 2011.

  1. Jan 31, 2011 #1 of 223
    FJSRiDER

    FJSRiDER New Member

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    Jan 4, 2003

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    ... I was 'picked' as one of the 'first 200' for the new TiVo being launched today according to 'Stuart'.

    Although the good news was short lived - we don't have cable in the area so I can't have a new TiVo. :thumbsdown:

    He was very apologetic as my address should have been 'filtered out' as we are not in a cable area and suggested I write to cablemystreet@virginmedia.co.uk to see if it is going to happen. (I doubt it will)

    Sigh. :(
     
  2. Jan 31, 2011 #2 of 223
    redpizza

    redpizza New Member

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    Sep 28, 2004
    Hampshire
    Feb 15th install date for me :D:p ....

    £40 install fee waived as TiVo Series 1 owner. £149 activation fee plus £3pm.
     
  3. Jan 31, 2011 #3 of 223
    rickynumber18

    rickynumber18 Leaving the building

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    Very nice redpizza. Now I wonder what they'll be offering people like me and FJSRiDER in non-cable areas. Diddly squat comes to mind. I very much doubt e-mailing their 'cable my street' address will make much difference either.
     
  4. Jan 31, 2011 #4 of 223
    djb2002

    djb2002 Member

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    May 1, 2006
    I got called - Not in a Cable area.

    I asked them about the existing boxes, but was told that they will not be offering support on these.

    Again, advised to email cablemystreet@virginmedia.com
     
  5. Jan 31, 2011 #5 of 223
    DB70+

    DB70+ New Member

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    Jan 31, 2011
    Nr Reading

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    I am in a non-cable area and got called as added my name to the interested list so they can see we are still out there.

    I told them we have been surveyed many times but they still will not run the cable.

    I suggested that there could many interested S1 users that would be interested in a non-cable system. We can hope....:rolleyes:

    D
     
  6. Jan 31, 2011 #6 of 223
    FJSRiDER

    FJSRiDER New Member

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    Jan 4, 2003
    Nothing.

    IF
    the S1 service stops and I can't have a Virgin cable TiVo I'll buy into some other digital recording system and Virgin/TiVo will lose a customer as I will not be coming back in a hurry.
     
  7. Jan 31, 2011 #7 of 223
    rickynumber18

    rickynumber18 Leaving the building

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    Hi FJSRiDER. I think our only option (if not joining Sky) is a BBC/ITV Freesat HD PVR. I think they're dual tuner and offer a good service for free, after the initial outlay of course.
     
  8. Jan 31, 2011 #8 of 223
    cwaring

    cwaring VM Tivo User

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    Knaresboroug...
    I guess they could charge you for one and send it to you, but as it would be no use I don't see the point :)

    What exactly do you expect them to do? Say "So sorry sir, we'll be round to install cable for you tomorrow. Oh, wait. We'd have to dig up the street, etc. first. Will the day after be okay?" :rolleyes:

    They may, or may not, get around to cabling your street eventually. It might help if you asked them about it.

    That's a nice, defeatest attitude you have there.

    And I'm sure they won't give it a second thought if you do :) If they cannot afford to cable every area then that's that.

    Yes, you all have good points, but just seem very petty and childish to me just because you can't have the new Tivo.

    Oh, and yes, I'd probably feel the same; for a while :p
     
  9. Jan 31, 2011 #9 of 223
    FJSRiDER

    FJSRiDER New Member

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    Jan 4, 2003
    That is the likely move. I have a mate who has a Humax (I think) HD STB with a 1Gb external drive that seems to record very well - albeit one channel at a time. I'd prefer a duel record facility and they do seem to exist.
     
  10. Jan 31, 2011 #10 of 223
    velocitysurfer1

    velocitysurfer1 Proud S1lifer

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    Sep 6, 2006
    De11
    Our boxes are supported by TiVo NOT Virgin. Remember the message we all got the other week about the bskyb agreement??
     
  11. Jan 31, 2011 #11 of 223
    rickynumber18

    rickynumber18 Leaving the building

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    cwaring, are you having a bad day? Annoyed that you've not been called yet? Anyway, I have been asking for cable for years, going back to all the previous suppliers that have come and gone, but I'm told that it's not just my road but the entire area I live in. We only got TalkTalk last year and that took years of waiting (and Freeview is a no go) so no, I won't be holding my breath for cable.
     
  12. Jan 31, 2011 #12 of 223
    FJSRiDER

    FJSRiDER New Member

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    I think the point is Virgin (and TiVo in the UK) are losing loyal TiVo customers that they would like to have kept.

    If we have to get into an alternative system then it will be harder to get us back. I'd have thought they would have some back up plan for retaining any potential customers they cannot currently serve with the new TiVo system. But it doesn't really look like it.
     
  13. Jan 31, 2011 #13 of 223
    cwaring

    cwaring VM Tivo User

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    Knaresboroug...
    Neither.

    Then you'll have to live with it or move. Or just continue to moan ;)

    I'm sure you're right.

    They're still quite heavily in debt so I'm not sure they could afford to even if they did want to; and I'm sure they'd love to cable the whole county :D
     
  14. Jan 31, 2011 #14 of 223
    devo1977

    devo1977 Devo Adler

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    Essex
    I have to agree with Carl. He isn't having a bad day. He always sounds like he's a moody moderator in waiting!! Some people are just never happy. I'm sure he is miffed at not being called yet by Virgin.
     
  15. Jan 31, 2011 #15 of 223
    FJSRiDER

    FJSRiDER New Member

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    They don't have to cable the street - they have to offer something to stop me (and others) spending our money with other suppliers rather than them!
     
  16. Jan 31, 2011 #16 of 223
    cwaring

    cwaring VM Tivo User

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    Knaresboroug...
    This is true.

    While this is simply complete and utter nonsense.
     
  17. Jan 31, 2011 #17 of 223
    cwaring

    cwaring VM Tivo User

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    Knaresboroug...
    My apologies. I see your point :eek: If VM cannot provide you with a digital service then of course you should find one that can. That's kinda obvious when I think about it :p
     
  18. Jan 31, 2011 #18 of 223
    Fred Smith

    Fred Smith Still learning

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    Oct 5, 2002
    Reading,...
    redpizza, can you clarify this please £3 pm is that on top of a TV package or is that all?

    Edit found this in the VM forum:

    £149 plus monthly of £29.50 for XLTV and £3 for TiVo.
     
  19. Jan 31, 2011 #19 of 223
    cwaring

    cwaring VM Tivo User

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    Knaresboroug...
    Yes, it's TV Package + £3 pm
     
  20. Jan 31, 2011 #20 of 223
    Obo

    Obo New Member

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    Feb 13, 2003
    Nottingham, UK.
    I was out when Virgin called me, but they left a message. I eagerly called back this evening and got through to the TiVo dept. but they didn't seem to have a record of it on my account. They didn't even know about the S1 upgrades, despite me pointing them to the URL from the TiVo status message. I hope I've not missed my slot :(
     

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