I don't like my HR20 - Update. Now I HATE it

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by justapixel, Jan 24, 2008.

  1. Jan 26, 2008 #21 of 576
    coachO

    coachO New Member

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    I have to admit that my dislike of the HR20 is subsiding. With the new CE, it includes the 30 second skip which eliminates a major irritation. Now if they just included dual channels buffers we would have a fully functional DVR.

    Shibby: To get to the new TODO screen it requires 6 selections and my Harmony macro only allows 5.
     
  2. Jan 28, 2008 #22 of 576
    newsposter

    newsposter Poster of News

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    what's all the todo about the todo? while i hate that they took it off the yellow button, i find i press menu/manage/todo (i think, at work now and thats what i remember)

    so how are you getting 6 buttons?
     
  3. Jan 28, 2008 #23 of 576
    MikeekiM

    MikeekiM Palindromer

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    I agree with you...it is not that hard... But I think I do understand where the 6 button presses come from... While I don't have my DVR in front of me to confirm, I think he is counting the down-direction cursor clicks required to get to the "manage" menu selection from the main menu... That's my guess anyway...
     
  4. Jan 28, 2008 #24 of 576
    Texceo

    Texceo New Member

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    A better word PRONTO!
     
  5. Jan 28, 2008 #25 of 576
    Jebberwocky!

    Jebberwocky! Guest

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    why would a downgrade in his remote help?
     
  6. Jan 28, 2008 #26 of 576
    rickmeoff

    rickmeoff New Member

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    i guess that all depends on what a 'remore' is?
     
  7. Jan 28, 2008 #27 of 576
    Jebberwocky!

    Jebberwocky! Guest

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    the key word was downgrade ;)
     
  8. Jan 28, 2008 #28 of 576
    rickmeoff

    rickmeoff New Member

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    ah, gotcha.

    the downgrade would make him feel 'remoreful.'

    :D
     
  9. Jan 28, 2008 #29 of 576
    Jebberwocky!

    Jebberwocky! Guest

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    the is an outside or ________ possibility you may be right

    having trouble thinking of the right word here

    think it starts with an R

    :)
     
  10. Feb 3, 2008 #30 of 576
    justapixel

    justapixel Domestic Extremist Staff Member

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    Here is an update.

    Today, I lost audio. I can see my picture fine, sound works through the TV, through the Wii, through my D*TiVo. But, no sound through the HR20.

    I call tech support - it's a "known issue." They are going to "escalate" the problem and send somebody out February 7th to fix it. :rolleyes:

    This is the third time I have had to call tech support on this POC and it's been under two months. Oh, and they still can't get my bill right.

    They are going to let me out of the two year contract. Tomorrow, I'll call comcast and see what they can offer me.

    But, here's the thing. I've wanted HDTV for YEARS, and now I can't see it in hi def. (Okay, I can with rabbit ears but I can't pause, etc.)

    I cannot believe they put something this sucky in people's homes and expect them to pay for it.

    So, if I call comcast, what can I ask for? I obviously am going to buy TiVo. Right now I have six tuners - how will I get that with TiVo these days?

    (I actually only need five)

    If anybody knows a workaround for the sound problem, can you let me know?
     
  11. Feb 3, 2008 #31 of 576
    deezel629

    deezel629 Active Member

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    It may just be the HDMI port. You may be able to hear sound if you hook it up through component(red,blue,green) with red and white audio cables for sound. You lose a little picture quality this way though.

    Sorry to hear about your problems. My HR20 has been flawless for going on 8 months now. :crossesfingers:
     
  12. Feb 3, 2008 #32 of 576
    terpfan1980

    terpfan1980 It's Just TV TCF Club

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    See comments/suggestions above about trying to get sound through other ports.

    Personally I don't use HDMI (my TV doesn't have an HDMI port on it), so I'm left to use Component cables for video and the Left/Right audio out that went with same. I don't have (that I know of) any problems with the audio coming through my HR20 that way, or at least nothing like the problem described by JAP above.

    (I have seen occassionally audio syncing issues, where the sounds are not synced with the moving lips of the people on the screen... That too is somewhat a known issue and has been improving over time.)

    Still wish you the best of luck in the TV watching JAP. If not via DirecTV, then by whatever provider you wind up with. Hopefully you'll get a nice DVR (TiVo, cable company, or DirecTV) that will work nicely for your HDTV watching desires.
     
  13. Feb 3, 2008 #33 of 576
    justapixel

    justapixel Domestic Extremist Staff Member

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    My TV has four HDMI ports and I've tried them all. Nothing changes.

    I'll try the component cables, I am pretty sure I have a spare. But, losing picture quality isn't why I bought the TV I did.

    My advice to long-term TiVo owners - don't switch.

    Sigh.

    Thanks for the suggestions!
     
  14. Feb 3, 2008 #34 of 576
    justapixel

    justapixel Domestic Extremist Staff Member

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    That worked deezel, thanks. At least we can watch the SuperBowl. The picture quality is better than SD anyway.

    But, I'm still PO'd that Direct TV thinks this DVR is ready for prime time.

    (By the way, I posted this on DBS Talk and got my answer here. :up: )
     
  15. Feb 3, 2008 #35 of 576
    eddyj

    eddyj Señor Member TCF Club

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    Ann, you may be able to use HDMI for the picture, and the other outputs for the audio. That way you get the best picture.
     
  16. Feb 3, 2008 #36 of 576
    Mark Lopez

    Mark Lopez Just click ignore

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    Shouldn't that be - 'I can't believe I got unlucky and either had a bad install or got a bad unit'?

    The majority of people have had no problems at all (both of my HR20 work perfectly). For every complaint about the HR2X, there is one about Tivo. You of all people should know that. The bottom line is some people are going to have problems no matter what unit they have. So making a comment like...

    is a bit extreme. Of course if someone had a problem with their Tivo and suggested people stay away from it, they would get flamed. <shrug>
     
  17. Feb 3, 2008 #37 of 576
    AVPhan

    AVPhan New Member

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    Wrong....... No differences between HDMI and Component that regular eyes can see.
     
  18. Feb 3, 2008 #38 of 576
    eddyj

    eddyj Señor Member TCF Club

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    I thought she was talking composite, not component, for the video. Teach me to post in the middle of the night. :)
     
  19. Feb 3, 2008 #39 of 576
    Mark Lopez

    Mark Lopez Just click ignore

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    Except for the people using Monster cables which will improve any picture. ;)
     
  20. Feb 3, 2008 #40 of 576
    AVPhan

    AVPhan New Member

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    Another wrong perception........... There is nothing difference between hundred of dollars "Monsters" vs. few bucks cables...... that regular eyes can see.
     

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