Humax -> Tivo -> Humax TIRED OF IT

Discussion in 'DVD TiVo Units (Archive)' started by Maverik, Aug 13, 2006.

  1. ivyvine

    ivyvine New Member

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    Jun 3, 2004
    Berkeley, CA
    With the 7.3.1 update, things got a bit faster but it is still more sluggish than it was before... I haven't cared about the sluggishness part though, but the bleeping restarts are getting to me. I made the mistake of mentioning yesterday that I had noticed it had not happened for the past few days, and so I cursed myself and it did it again last night. 48 minutes into Standoff... it takes 6-7 minutes to restart and start the recording again, so I ended up with the second "part" being 6 minutes long, 3 of which was the end commercials and previews of next week. I got to see the "bad guy" name a name to the "good people", and then commercials hit, tivo did its BAD THING, and when the show started to record again, I got to see the kidnapped little girl being returned to her parents (which her father was the "bad guy"). Great, huh?

    I am now officially sick of this, I DO NOT pay $13/mo or $155 per year for the "tivo service" (which is FREE with programs you get for free when you purchase a tv tuner for your PC), to have it constantly Restart during my programming and to usually miss the end of or the best part (the climax leading up to the end) of the show. I also have this $500 machine that does the exact same things that my 2 other desktops, and 2 other laptops do, and my current tv tuner being used with my media center laptop is only hooked up with an antennae (not the cable tv which goes to our tivo) and it is more trustworthy nowadays than the tivo...


    I could take the lagging, but refuse to spend another penny for something that can and should be free (or at least much cheaper). And don't say tivo can do anything better than my free program can do, as this program will look at the priority of a season pass (which it can do, as well as manual always same day/time recordings) and if the higher pass conflicts with another show at the same time but it will repeat in the next ??? days and it can record it then, it will go and schedule THAT other day for it and get me the lower priority recording show for that first night. So I get both... While with tivo, I have to actually see that I can do it, go and manually schedule the first show for the 2 days later, and then tell the lower pass show to record that first night (again manually). And this is what I pay the $13/mo for???...


    I can't even believe that tivo has started to make people sign up for a year or more contract for their serrvices, and is it that if you only want to pay month to month, you have to pay $16 or so a month instead of the $12.95??? I was lucky enough to not have to deal with that, but my now almost 2 year old Humax DVD tivo just doesn't seem to make it all worth it as any of my other computers with home network and 4 extra external hard drives can do it all if not more...

    I cannot even add music to "publish" without making the tivo desktop software take forever to load up (if it does properly), it reminds me of the problems with version 2.2, but as soon as I take away the published music, it goes back to normal. So if my tv shows get botched when recording, tivo restarts so much it's hard enough to just watch programming that is ON the tivo unit itself, and I can't use the "home media network" features for what they are supposed to do (at least they don't make people pay $100 for that anymore), then really, what is the point in having the tivo at all???

    Anyone want to buy a used tivo/humax DRT-800 box?
     
  2. Chester_Lampwick

    Chester_Lampwick Well-Known Member

    1,767
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    Jul 19, 2004
    Hamilton,...
    I'll give you a $100 if you USPS it to Canada......
     
  3. Chester_Lampwick

    Chester_Lampwick Well-Known Member

    1,767
    172
    Jul 19, 2004
    Hamilton,...
    monkeybutler,
    I watched the video, and I must sayyour DRT-800 seems reasonably responsive. Mine is about the same. I wsih it was as fast as my Seies 1, but I can still tolerate it....
     
  4. njmnguy

    njmnguy New Member

    6
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    Sep 26, 2006

    This is incredibly annoying to us as well. Ever since we got the KidZone update, we've seen the following on our Humax DRT800:

    1) Horrendously slow performance, often taking 10 seconds or more to change menu screens or stop or start playback. The "ding" happens immediately, but then we wait and wait.

    2) Weird behavior at the tail end of playback about half the time. When I get to the last 10-15 seconds of many shows, the screen freezes for 10 seconds or more, then prompts me ot resume playing. If I say yes, it will delay again, then play the last few seconds of the show and end normally with the prompt to delete the show or keep it around.

    3) Occasional freezes while playing back recorded shows or watching live TV. I haven't let one of these sit for longer than a half hour or so before pulling the plug and rebooting.

    4) Worst of all are the constant crashes. We didn't see any crashes for the first week or so after the upgrade. Then it started multiple times a day. It seems to range between once and six or seven times a day. Most days seem to have at least two or three reboots.

    :mad:

    I was really starting to think the hard drive must be going bad. Then I looked around here and see I'm not alone, and we appear to have been given a bad code update. Tivo really needs to fix this.

    Amazing how they break our Series 2 box right when they offer us the privilege of moving to Series 3 and carrying our lifetime service over for only $1,000.
     
  5. alexcue

    alexcue New Member

    468
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    Apr 1, 2000
    Tujunga, CA
    add me to the list of reboots! and of course slowing. It is not the hard drive, I've had Tivo's since pretty much day 1 and know those symptoms. This is just buggy software. Who ever tested this should be fired 'cause they did a lousy job!
     
  6. CCZaphod

    CCZaphod New Member

    15
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    Mar 4, 2003
    Dallas, Texas
    I have not had the reboot problems with mine, but mine has been slower than "stock" ever since I added the 300GB drive. After the Kidzone thing, it's even slower.

    My DirecTivo slowed down considerably when I switched from the original 40GB drive to dual 120GB. I always thought this was due to the larger "index" or "Table of contents" required for the 100 or so movies I've got on the thing.

    I have noticed considerable differences in speed on all my TiVo's when I purge out old TV shows.
     
  7. technomutt

    technomutt New Member

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    Jun 14, 2004
    I'm both glad and sad I found this thread. Is the slowness of the DRT-800 directly related to the size of your hard drive or do ALL DRT-800's run slow now with 7.3.1? I've got a 200GB Western Digital in mine, and compared to my SVR-3000 (120GB drive) the Humax is in a coma. If running a smaller drive is better, I would consider going back to the 80GB drive. The lag time is unbearable.

    PS - I've got analog cable (no blasters, no box) and standing 3 feet in front of the unit with the stock remote (fresh batteries) my response times are as bad as Monkey's YouTube video and often worse. This thing ran great with the original 5.x software on the 200GB drive, so it's got to be a bug in the latest version.. or shall we call it a "feature"? Perhaps a new oversize drive detector? :eek:
     
  8. TiVoEvan74

    TiVoEvan74 Active Member

    1,204
    9
    Sep 11, 2004
    Hmm... is it a common denominator in the slow down that larger drives were put in the stock unit? I didn't recall seeing that before. Ours is the standard 80gb and times really haven't changed much with the OS update--nothing approaching a coma They seemed to get a bit slower, as expected, when we added an IR extender and a wired household broadcast system.

    What happens if you reduce the cabling, hook ups to the bare minimum--and just have the cable run into the Humax and the Humax into the TV? Same miserable slow response?

    You all have me worried that this problem will show up on my units, too.

    Could it be some new sub-routine in the new OS that needs rooting out? Perhaps some quality control debugging routine that escaped and was released?!

    Let's hope that the gnomes at TiVo are working on a software patch for this.
     
  9. CCZaphod

    CCZaphod New Member

    15
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    Mar 4, 2003
    Dallas, Texas
    I've noticed that the speed of my TiVos is directly proportional to the amount of disk space IN USE. Prior to the latest software update, I noticed no difference in performance between the stock HD and an empty 300GB (or empty dual 120GB) drives.

    Clearing out shows on my DirecTivo whenever it started to slow down resulted in a noticable increase in speed.

    I have not yet tried purging out my shows on the Humax unit in order to increase speed. I think from the other reports and my own observations, that the latest update did slow things down, though I'm used to clogging up my Tivos with too much TV (I often collect entire seasons of shows before I watch them).
     
  10. njmnguy

    njmnguy New Member

    6
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    Sep 26, 2006
    Well, my DRT-800 is stock, 80GB drive. And, I definitely saw a significant slowdown with the new KidsZone release.

    The release before that is the one that gave us the recently deleted folder. Prior to that, we rarely had our drive more than half full - my wife is pretty religious about deleting old shows. With the new Recently Deleted folder, we were much closer to filling the driver. I erased about 25 shows there and the response time seems to have improved already.

    Now we'll see about the crashes. Still seems to crash several times a day. It's gotten to the point that I hit Select-Play-Select-3-0-Select every time I start watching a show because odds are it crashed recently and lost the 30 second skip setting.

    If I leave it on a DVD menu, it sits for days without crashing. Interesting.
     
  11. TiVoEvan74

    TiVoEvan74 Active Member

    1,204
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    Sep 11, 2004
    This is truly horrible... I'm supposing that you've contacted TiVo directly. What do they say? I'd e-mail rather than get time wasted on the phone.

    Is this happening to just the Humax DVD TiVos--or is it more widespread?

    Maybe a help on this latest issue is to Turn OFF suggestions, to reduce space devoted to recorded shows. Or, could it be the opposite? Turn it on so that the system automatically and quickly deletes the deleted shows? (Or are we all jumping up and down 37 times on one foot or throwing salt over our left shoulders thinking that matters?) (Seems not as the fix--deleting deleted shows--is a repeatable solution.)
     
  12. bicker

    bicker bUU

    10,671
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    Nov 9, 2003
    Florida
    TiVo, like many mass-market high-tech companies, doesn't provide email tech support.
     
  13. TiVoEvan74

    TiVoEvan74 Active Member

    1,204
    9
    Sep 11, 2004
    That's too bad about no e-mail support-- although I really think this is a matter to alert the higher-ups, even company board, etc. about.

    It strikes me as less a matter of tech support and more one of waking a sleeping lion. They should be more responsive--and acknowledge a serious problem (or have they somewhere?).

    There isn't an e-mail address on their *entire* web site? Then complain through their web pages... to the Suggestions page. Or spend 37 cents and send them a copy of what would have been the e-mail.

    Something needs to be done. We still haven't been affected (knock on wood), but these slow downs, sluggish response, resets, really sound as if it's rendering the product unusable!
     
  14. bicker

    bicker bUU

    10,671
    90
    Nov 9, 2003
    Florida
    Alerts to higher-ups are almost always better-off on paper.

    It's not a matter of whether you CAN email them -- it is a matter of what is the best medium for communicating something important, so as to be most likely to have the greatest constructive impact.
     
  15. HLSgeek

    HLSgeek New Member

    2
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    Oct 12, 2006
    I'm also having this problem. Is it worse on the Humax? I assumed all Series 2 were as bad as mine, but it might be that my Humax is affected more.

    I am out not just the money I spent on the box, but the lifetime service fee. I can't find the terms of the orginal contract, but we had a reasonable expectation that they wouldn't force on us software to tank its performance? We paid for a lifetime of TiVo service on the box, what we are getting now is below the level of service we were lead to expect.

    It has been two months since I called them, and since then others have called and written about this. I think by now it is quite clear that they are ignoring us. Unless you're buying a Series 3, you don't count. Maybe a class-action suit is the only way to make them listen. If the people waiting on their Netflix DVD can get a settlement . . .
     
  16. Chester_Lampwick

    Chester_Lampwick Well-Known Member

    1,767
    172
    Jul 19, 2004
    Hamilton,...
    I'm sure that the Toshiba RS-TX20 would be the same as it's hardware identical, only cosmetic changes. The OS would be somewhat different as it offers TiVo Basic....
     
  17. dbsanders

    dbsanders New Member

    16
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    Feb 9, 2003
    Irvine, CA
    Hadn't used my DRT-800 in a few months, so I decided to sell it on ebay. I thought it would go for a bit more with an upgraded disk, so I purchased a WD 250GB for $60 (with rebates) at Circuit City (good deal!).

    After using MFSTOOLS 2.0 and doing the upgrade, the program data was dog-slow. Changing channels seemed ok, but the program data that pops up after a channel change takes about 2-3 seconds every time. The guide was also very slow.

    I though, "What the hell is up with this new drive?" I tried the upgrade several different ways with the same result. Finally, I put the original 80GB drive back in. Hmmm...same problem. Maybe I never noticed it before or maybe it was the result of a TiVo software update.

    I also tried to "delete and reset everything" or whatever it's called. So I did the guided setup all over again and retrieved all the program data. After a couple hours of indexing and whatever, SAME RESULT. Slow program data.

    So it doesn't seem to be a function of how large a disk or what's on the disk at all, at least for me.

    Still selling it on ebay, but I did mention the issue in my auction, to avoid a surprised or unhappy buyer.
     
  18. Chester_Lampwick

    Chester_Lampwick Well-Known Member

    1,767
    172
    Jul 19, 2004
    Hamilton,...
    I upgraded my DRT800 a couple weeks ago. I managed to increase the swap to 256MB using the -s 255 option when doing the restore and increase the block size to 4 MB. I then had to initialize it properly with the tpip program. I'd say that now, as the drive is getting full it's still quite snappy, probably faster than the stock drive. It's still not as quick as any of my S1s but still quite tolerable.....
     
  19. what the!?

    what the!? New Member

    6
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    Oct 19, 2006
    I'm glad I found this. When I first purcahsed this it was just as fast as my TC540 model Series 2.

    It wasn't until it was updated to 7.x when it started slowing down. It's quite frustrating to me now and i'm considering selling now.

    When I fast forward it will click 2 times for me even though I pressed it once. When I hit play to stop the forwarding it takes me several tries so I end up jumping far ahead into the show. I've gotten to the point where I don't even FF the commercials anymore because it takes longer for me to FF, Stop and go back to where it should have stopped to begin with.

    I called up Humax and they said that they are aware of it and that they have no eta on when the "fix" would be available.

    I don't know how much more frustration I can take from this. I might try to hack it and replace the sensor as I've heard some people have had good results from it.
     

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