Humax DVD "Saving Failed"

Discussion in 'DVD TiVo Units (Archive)' started by sirrob1, Dec 29, 2004.

  1. Jan 29, 2006 #61 of 130
    TiVoEvan74

    TiVoEvan74 Active Member

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    A class action suit probably wouldn't get very far as the DVDs being used don't fit the specs outlined in the manual! We're all using faster DVDs and/or ones are non certified.

    I still think DVD-RWs are the way to go... any failures then don't matter at all.

    Plus, frankly, who has time to wade through and watch 300+ recorded DVDs? We now have several dozen and realize that we're back in the same ridiculous place we used to be with stacks of VCR tapes!
     
  2. Feb 9, 2006 #62 of 130
    cdeckert219

    cdeckert219 technogeek

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    Jan 7, 2006
    San Diego
    I've run into intermittent problems burning DVDs, too. In the hopes that it might trigger a further thought for troubleshooting, here's my "story":

    I have a DRT400 (6 weeks old). A week after setting it up, I installed a 300gb Seagate. I used Hinsdale guide with exact commands suggested:
    mfsbackup -Tao - /dev/hdc | mfsrestore -s 127 -xzpi - /dev/hda
    Everything went smoothly...burned about 75 DVD-Rs with the only problems occurring with Fry's GQ brand (Sony and Memorex were great).

    About a week ago, my drive finally filled up (love the old classics on TCM!). At the same time, I began to have burn failures (for example, Fort Apache). I tried burning different files. No luck. I tried different brands of media. No luck. When I tried multiple times with the same file (Fort Apache again), it would get to different percentages complete, but still fail at some point. I bought some DVD-RWs to continue experimenting. No luck. BTW, I don't have any problems whatsoever watching the stuff in my "Now Playing" list. No freezing or pauses or anything like that. No problem transferring to my PC using TTG and burning to DVD there. So it seems that the file itself is okay?

    Next, I put the original drive back in. Had to get it updated with the latest guide, etc. Tried burning a DVD-RW. Worked like a charm! Tried a DVD-R. Worked like a charm!

    So... I think that rules out hardware (except for the new drive), operating system, the movie file itself, and DVD firmware (Pioneer DVR-109RZ 1.25).

    Put the new drive back in. Deleted about 1/3 of the programs from the "Now Playing" list. Went back to burn the file that I originally started with (Fort Apache) and it worked like a charm with DVD-RW. Next, burned a couple DVD-Rs. Fine. Third DVD-R...coaster. Back to DVD-RW. Saving Failed. Retried with same DVD-RW, successful!

    So... I'm thinking I'm going to do a "clear and delete." I'm thinking that the burn process needs temp file space (or maybe contiguous temp file space?)...or something with the storage of files on the new hard drive is the problem.

    Any other thoughts or suggestions? Thanks!
     
  3. Feb 9, 2006 #63 of 130
    petew

    petew Active Member

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    I've noticed that my DRT-800 is slower when the drive is full. Overall system reposnse time could cause burn failures. 10 years ago it was a known problem with UNIX, but I'm not sure why that should be an issue today. Especially since most Tivo's with suggestions turned on will be continually full.

    You may also want to consider trying the -s 150 option on mfsrestore followed by use of tpip to create a larger (150Mb) swap device. Consensus is 1Mb per 2Gb of disk space and Hinsdale was written before large drives (>137Gb) were supported.
     
  4. Feb 10, 2006 #64 of 130
    dfreybur

    dfreybur Active Member

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    Jan 27, 2006
    Thanks for the advice on a full disk. Next time I try burning a DVD I'll delete a handfull of suggestions first and see how it goes. Yesterday it worked on the second attempt.

    I checked the versions. I have Humax DVR400, 7.20.1 (I think, whatever the latest is) and the writer says firmware version 1.25.
     
  5. Feb 11, 2006 #65 of 130
    TeeVohFan

    TeeVohFan New Member

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    Wow, glad I read this thread. I have a Pioneer 810 (really like it) and I was thinking of getting another TiVo but I wanted the built-in DVD burner so the Humax was looking good. But after reading this thread... I'm having second thoughts.

    This is for the 810 so it may not apply, but 810's get that "internal error" and bad burns when they are fed media they don't like. I used to get that error occasionally with Sony DVD-R's, but I can't remember getting any with TDK DVD-R's.

    --
     
  6. Feb 11, 2006 #66 of 130
    cdeckert219

    cdeckert219 technogeek

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    San Diego
    Hey TeeVohFan, don't get me wrong... I REALLY like the Humax and have had no problems whatsoever, until I did the hard drive upgrade. I think that PeteW is probably right on target with the swap file size. Ever since I deleted a few programs, the burns have all been successful. I'm going to re-do the hard drive with the 150 meg swap file and will report on the results.

    Hope that helps!
     
  7. Feb 15, 2006 #67 of 130
    nmangat

    nmangat New Member

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    Feb 15, 2006
    I have had the same problem as many other. My Humax 800 burned about 90 DVDs with only one or two mishaps. Then all of a sudden, I made about 4 coasters. I tried recording 2x one hour and a two hour and both failed. I was using the same (100) stack of TDK 8X DVD all along. I rebooted the unit and the next few recordings went fine. I then made two coasters. gave it one more go and it worked. Sometimes I leave the recording screen o, other times I watch TV, mostly I just go to bed with the TV switched off.
     
  8. Feb 16, 2006 #68 of 130
    brothbellam

    brothbellam brian

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    Feb 16, 2006
    have had same problem for about 3 months. read all of the unhappy campers stories and decided to call tivo. the unhelpful technician and her supervisor both said that they were unaware of such a problem. i was told it is not there problem and that they only sell the box, the problem is humax.

    humax at least said that they have heard of the problem and suggested that i turn the unit and phone off for 15 minutes, use only 8x or 4x media and never make back to back recordings.

    they offered to replace the unit with a refurbished unit if i put up $499.





     
  9. Feb 20, 2006 #69 of 130
    sweetspirit

    sweetspirit TechLovin Newbie

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    QUOTE=TeeVohFan].

    This is for the 810 so it may not apply, but 810's get that "internal error" and bad burns when they are fed media they don't like. I used to get that error occasionally with Sony DVD-R's, but I can't remember getting any with TDK DVD-R's.

    --[/QUOTE]

    I've had my Pioneer for almost 11 months. I had severe problems several months ago - right after the software update. They appeared to resolve, but are back again. It seems if I record more than one show, I have internal error failure. I can try 8 - 10 times, and finally - I'll have a successful burn - same shows. I now have 100 (!) coasters out of 300 - all the brand that was shipped with the unit - FUJI

    I've tried restarting, without success. I'M SICK OF IT! I think someone was right - we need a Class Action Suit. The problem exists with more units than just the Humax. There are a number of threads that certify this statement.
     
  10. Feb 20, 2006 #70 of 130
    TiVoEvan74

    TiVoEvan74 Active Member

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    Only one short-term answer to coasters... DVD-RWs. Then, it's simply a matter of re-burning.

    If you're still under warranty, get a replacement. If out of warranty, demand a replacement. Send a certified, formal letter to the higher ups at Pioneer.

    Yeah, it's pretty bad if the DVDs it shipped with are having such failure... were your 300 the same speed? The Humax and Tosh DVD burning Tivos have very specific requirements stated in the manual for certified DVDs... and most of us aren't using those or following them... which means we really wouldn't have much of a leg to stand on in a suit.

    But, hey, this is the land of the free and the lawsuit, so go hire a lawyer and see what happens. (Warranty replacement and DVD-RWs would still be a much cheaper and less frustrating alternative!)
     
  11. Feb 20, 2006 #71 of 130
    sweetspirit

    sweetspirit TechLovin Newbie

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    Yes, they were the EXACT same speed. I've kept almost all the coasters, as well, as "proof".

    Fuji has discontinued the DVD that came with the Pioneer, replacing it with 1x-16x. I'm still under warranty for just about a month, however I have a problem. While the Pioneer can be delivered to Long Beach, just half an hour from me in Orange, CA, I'm disabled - have no family - and need someone to accompany me to do the carrying, as well as detaching the cables. Then, I'll need help for the return trip.

    While this sounds like a LOT of trouble, I can't box it up to take it to the Post Office either, so I might as well go in person and save the postage. . ..

    Is ANYONE near me in Orange, CA who might consider helping me???

    Even using the DVD-RW's, I get burn failures - and am sick to DEATH of entering the Title for the DVD using that remote 5 - 10 - or more times till I finally get a burn (on the same DVD-RW that it tells me to replace with another!

    GRRRRRRRR! I'm frustrated and STUCK! H - E - L - P . . . . ANYONE?
     
  12. Feb 20, 2006 #72 of 130
    wmshax

    wmshax New Member

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    Jan 1, 2006
    Add me to the list of folks with the "internal error" message. I've had the HUMAX DRT800 less than a month, have burned many DVDs with it so far without a problem, and tonight it's started to make nothing but coasters. I've tried rebooting, to no avail. I'm not sure the theory of a too full hard disk is correct, since I was clearing out the HDD when this started happening, and there's very little left on the HDD. I've also through the programs in fast forward, and there's nothing wrong with them.

    Any ideas before I call HUMAX? I must say that TIVO certainly doesn't make it easy on its customers--malfunctioning hardware, difficult to find network adapters, "not our problem" customer service.
     
  13. Feb 24, 2006 #73 of 130
    pktrekgirl

    pktrekgirl Guided Setup R Us

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    Feb 24, 2006
    Atlanta, GA
    Well, add me to the list of TiVo subscribers who have had major problems with the Humax DVD recorder.

    I am now on my fourth unit, and I think that now, each successive one is getting worse rather than better.

    Unit #1 they sent when I bought the unit new back in September. I paid full price and expected a NEW unit, but the unit I got was so bumped and scratched that it *had* to be a refurb. So I sent it back.

    Unit #2 worked fine for a couple of months. And then a couple of months ago (beginning of January), it started making coasters. I didn't change media or anything like that - it just started makin' coasters for no good reason.

    I called Humax and they sent me unit #3 (with a reserve on my credit card until #2 was returned). Unit #3 (which was marked as a refurb) had the same coaster-making issues, PLUS a new problem - my remote would barely work with it. Tried new batteries. Tried a new TiVo remote. Tried standing right in front of the friggin' unit. Nothing worked. It was so bad that it took major amounts of time to scroll thru menus. And to add even a single item to my wishlist took several minutes of button mashing.

    I called Humax and they sent me unit #4. Also a refurb. Same problems as unit #3. Lots of coaster making, major problems with the remote.

    That is where things stand right now. And frankly, I'm really disgusted. These problems couldn't be because the HD is almost full, because these days, I've not KEPT a unit long enough to get it even half-full (I have an 80 hour unit).

    And at this point, I really don't know what to do.

    I bought lifetime TiVo service on this thing for like $300 back in September...but somehow, I didn't expect 'lifetime' to mean 'four months'. :rolleyes:

    I am afraid I basically lost $600, at this point. And no one will really help me.

    I guess I could call up and get unit #5 sent out...but it is WAY un-fun to spend every Sunday afternoon setting up a new TiVo.

    I think what they are trying to do is just wear us down. If they keep sending us junk, they figure maybe we'll get tired of setting up TiVo's and just live with a machine that barely works.
     
  14. Feb 25, 2006 #74 of 130
    gamefreak1972

    gamefreak1972 Priestess of BMovies

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    Feb 25, 2006
    Ok, I'll try to make a long story short, and hopefully someone here will have an idea on how to fix this... :(

    My roommate has Tivo trouble, a lot like whats been described here already: "internal error" and refusal to burn dvds. Now, I used to troubleshoot PCs (and between that and the fact I normally dont mind fooling around with cabling and whatnot was how I got suckered into this mess in the first place. My roommate seems to think that since I daisy-chained my game consoles together on a switchbox I must be an expert...heh), so I already tried changing factors, different brands and types of discs, different programs that took up different amounts of space, using a lens cleaner, all that sort of thing. None of it worked for us, so we talked Tivo into sending us a replacement unit. So, at the moment we actually have two Tivo units. We wanted to try to save the data on the original, faulty unit and eventually burn those programs to dvd, so after about a weeks worth of tinkering and downloading updates, buying ethernet adapters and a crossover cable (the hardware alone for this little venture was like another $100!) - we FINALLY got the 2 tivos to recognize each other, and we began transferring files from the old Tivo to the new Tivo.

    That should be the end of the story....but it isnt. Now the new tivo refuses to burn the transferred programs because its a different type of file?!?!?!? The Tivos are the SAME make and model, have the SAME drivers loaded, same software, same media key, same EVERYTHING as near as I can tell....so why the heck are we getting THIS message now and how can I fix it? honestly - if this were my tivo and my issue - I would have dumped the thing. I swear, even when I used to troubleshoot PCs for people who couldnt figure out how to turn the silly things on I have never hit a wall of frustration like this...I promised my roommate I'd try everything to get this fixed, but I am completely at my wits end and am completely out of ideas. :( Suggestions, please....? :confused:
     
  15. Feb 25, 2006 #75 of 130
    megazone

    megazone Hardcore TiVo Geek

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    You should've checked first, sorry to say - you *cannot* burn transferred files, period. The transfer does not copy over the metadata needed for the unit to do a burn, they will only burn content recorded *on the box*. There is no solution, it will not work.

    The only options would be to use TiVoToGo to move content from the original box to a PC and burn them to DVD there, or to connect the A/V out on the original unit to the A/V in (camera input is best) on the new box and re-record the content.
     
  16. Feb 25, 2006 #76 of 130
    gamefreak1972

    gamefreak1972 Priestess of BMovies

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    Feb 25, 2006
    ...........cannot burn transferred files....? Are you SERIOUS???? Oh, my, freakin, God....

    I spoke with like a zillion (ok, maybe more like 6) different tech support people at different times over the past week, and explained each time what was wrong, what had happened, what we were trying to do and what should I do next (like I said, I used to work in computer tech support - even when they had a case number I still made it a point to discuss the issue so everyone would be on the same page). NONE of them ever mentioned that what I was trying to do was impossible!!! :eek:

    Thank you for your help Megazone - oh, if only Tivo employed people who know as much as you do!!

    Now, I guess I get to go dig out my A/V cables and see if I can get the output/input/camera thing to work..though re-recording like 70-80 hrs worth of stuff does not sound like a good time.....I guess I'll be trotting on down to BestBuy for a Hub...

    Thanks again
     
  17. Feb 27, 2006 #77 of 130
    jhatru

    jhatru New Member

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    Feb 22, 2006
    Wow after reading all these threads on people having problems with their HUMAX dvd burners maybe i should reconsdier buying the drt 400???? and just get a tivo box with just a 80gb hd.e any thoughts?
     
  18. Mar 9, 2006 #78 of 130
    bird-mom

    bird-mom Lady Beatrice

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    May 6, 2005
    AZ, USA
    I have had just a few problems with my Humax unit and have decided that it was because the designated program to save was too close to max capacity for the DVD.

    My question to all of you is about any unit that allows a combination of files for a program that overlaps a DVD (say 12 or 25%) to use the remaining space on the 2nd disk. I really hate to waste disks this way.
     
  19. Mar 21, 2006 #79 of 130
    f123456

    f123456 New Member

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    Jan 26, 2006
    So besides the failing that we've all been encountering, mine also just plain won't acknowledge certain discs. TDKs and Verbatims, my usual standbys, now bring up a message: "invalid or unsupported disc inserted" .

    I have some ancient off-brand media that at least does get detected in the drive, but those usually fail during finalizing.

    Any suggestions? Anybody know if I can change the internal drive to a different make burner & might that work? I have a spare Lite-On drive that I could put into the Tivo; just wondering if anybody has tried something like that yet.
     
  20. Mar 21, 2006 #80 of 130
    rkr1958

    rkr1958 New Member

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    Jun 21, 2005
    Great thread. I've been getting the "internal error" message when trying to burn a particual episode to disc. I only use DVD-RWs so failed burns don't bother me. I've probably made 150+ successful burns over the last 18-months or so with my Humax DTR-800. I've probably had 20 or so failed burns. Anyway, until now the failed burns haven't bothered me ... they bother me now because I keep getting this error on one particual episode that I want to get to DVD-RW.

    I've never thought to power off the unit and / or leave the burning screen up. I can't wait to try those to see if they work. I do have three types of DVD-RW media that I rotate out.

    Also, one thing that I've discovered is that I get failed burns with DVD-RW media that I've never used before. I've had success in those cases if I write to that media in my PC and then use that in my DRT-800.
     

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