Hulu app error 5003

Discussion in 'TiVo Mini' started by Carleton Wu, Dec 10, 2016.

  1. scottchez

    scottchez Member

    397
    19
    Dec 1, 2003

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    We need more feedback, but pattern seem to show it is just the Comercial free accounts and the issue is the transition video they plan right before the actual show starts. To reproduce try these

    THESE DO NOT WORK
    =============
    BLINDSPOT (screens shots of errors in this thread)
    ELEMENTARY (also see screen shots)
    The Path
    Mindy Project
    Change
    The real house wifes of bev hills
    Broad City
    South Park (lock up my Mini but maybe cause the above had too many errors

    THESE WORK FINE (could be a provider or One server has a issue , find a pattern)
    ==========
    ShutEyes
    Space 1999
    BattleStar

    Hope this helps with the research.
    Only other idea is maybe customers with the issue are further away from the Data Center streaming the ones that do not work. I hear Hulu uses many sources where say Netflix may just stream from One Data Center, the closest or best one to your house and does not make you pull from many houses. In other words I have heard HULU described as just a MENU, the Content Owners may have their own data centers. Just an idea.
     
  2. scottchez

    scottchez Member

    397
    19
    Dec 1, 2003
    Talked to Hulu again today, its been a month since I first opened a ticket with them.
    All they can say is they are working on the issue.
    All Tivo Corp can say is it is not their issue , they did not write the app.
    No joy
     
  3. hoopster3

    hoopster3 Member

    66
    4
    Feb 27, 2017
    I get the same error code. Hulu works fine on the Bolt but I get the 5003 error every time on the Mini.
     
  4. scottchez

    scottchez Member

    397
    19
    Dec 1, 2003
    Talked to TIVO. They are still saying they are not getting this issue. We also compared Hulu Software versions, we are on the same version and same Tivo Release version.
    This is so strange.
    I got to wonder if it is a How far are you away from he Hulu data center issue, too many Hops equals this issue.
    Most have this issue, a few do not.
     
  5. hoopster3

    hoopster3 Member

    66
    4
    Feb 27, 2017

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    I think it's odd that some shows work and others don't.
     
  6. Carleton Wu

    Carleton Wu New Member

    8
    0
    Dec 10, 2016
    Did they fix things? I just tried to watch a show last night (The Voice) and it worked! First time I got to watch Hulu Plus on my Mini in several months of trying and getting Error 5003. Only thing I did was delete Tivo devices registered on the Hulu website under settings/devices registered. Don't know if that did it or if they fixed the problem.

    Edit: nevermind! 5003 still there the very next day.
     
    Last edited: May 19, 2017
  7. InVision

    InVision Member

    129
    7
    Jan 26, 2003
    NW Florida
    Well I still get 5003 every once in a while. But now after I watch 90 mins of streaming video I get bad freezing. Works great for a hour and 20 mins then it starts freezing. Netflix & Amazon are perfect no issues. Hulu not so good :-(. I have 350 mbps connection with 20 ms latency. Thinking Hulu is a 4 letter cuss word ;-)
     
  8. Robin

    Robin Impolite arrogant woman

    35,038
    7,181
    Dec 6, 2001
    Southwestern...
    Is anyone else still having problems with Hulu?

    I have the commercial free version on a Mini. Virtually all the time when I try to play a show the Hulu menus work fine but then the screen goes black and only the audio works. Rebooting the Mini is the only thing that fixes it so I have a five minute wait for the Mini to reboot and reload the Hulu app.
     
  9. adavidw

    adavidw Member

    69
    1
    Feb 23, 2000
    Tucson, AZ
    That's still my experience as well.
     
  10. Robin

    Robin Impolite arrogant woman

    35,038
    7,181
    Dec 6, 2001
    Southwestern...
    I opened a support ticket and they sent instructions for what amounts to uninstalling and reinstalling the hulu app.

    It didn't help.

    I encourage everyone experiencing this problem to open support tickets so they know how widespread the issue is.
     
  11. jesnola

    jesnola New Member

    2
    0
    Jul 1, 2018
    Has anyone experienced this issue with the new Mini VOX? According to this post, the new mini VOX has better hardware than any of the previous minis, so I'm wondering if the V1/V2 minis have become too slow to run the current Hulu app. I'd rather know if Hulu will work prior to upgrading the minis on my network to Mini VOXs.
     
  12. Robin

    Robin Impolite arrogant woman

    35,038
    7,181
    Dec 6, 2001
    Southwestern...
    I'm on the old mini, sorry.

    I "solved" it but putting the mini on a smart outlet and scheduling a daily reboot at noon.
     
  13. zimtekcom

    zimtekcom New Member

    4
    1
    Feb 24, 2011
    Hulu no longer works on my Bolt (as of about 6 weeks ago). All is normal with the Hulu Interface (including video related to the two brief commercials) right up until the actual video is supposed to play, then Error 5003. Network is hardwired and verified, all other streaming apps are normal. Hulu plays normally on any other device. I've seen complaints about this error on the Bolt in many blogs going back several years with no actual or practical solution. Where is TiVo on this? Where is the Solution for this?
     
  14. Justin6909

    Justin6909 New Member

    1
    0
    Apr 28, 2020
    I have had this problem for weeks, and even after I restart the box, I still have this issue on my Bolt OTA, but my premiere seems to work most of the time.
     
  15. HerronScott

    HerronScott Well-Known Member

    7,501
    1,092
    Jan 1, 2002
    Staunton, VA
    I think someone just posted that they logged out of the Hulu app on the TiVo and then logged back in and it resolved the issue for them.

    Here's the post:

    Bolt Hulu 5003 Error

    Scott
     
  16. supasta

    supasta Active Member

    3,029
    23
    May 6, 2006
    Colorado
    Hulu 5003 is a "Known Issue" with TiVo.

    Known Issues, Outages, Trends: Tivo Customer Support Community

    I haven't been able to get Hulu to work properly on my Roamio Pro or Mini in some time.
     
  17. doffen

    doffen New Member

    1
    0
    Apr 21, 2008
    Same problem here. I just re-booted my TiVo Bolt and the Hulu 5003 error went away.
     
  18. Dave Parsons

    Dave Parsons New Member

    1
    0
    May 27, 2020
    So after getting 5003 .. I cleared the tivo (everything but factory reset) ... then deleted many recorded programs. Restarted TIVo and all well again ... I think it's low memory .. or disk space causing this issue.
     

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