HR20 swap for HR10-250 and own both receivers

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by bad_religion1979, Sep 16, 2006.

  1. bad_religion1979

    bad_religion1979 New Member

    16
    0
    Aug 27, 2006

    Advertisements

    Just got into work today and found that the swap out for the HR20-700 for the HR10-250 is now available for DTV customers directly through DTV. And you even get to keep the old HR10-250 and have the new HR20 as an owned receiver as well.
     
  2. LlamaLarry

    LlamaLarry Well-Known Member TCF Club

    7,548
    224
    Apr 30, 2003
    Northern...
    Upgrade fee? Renew contract? The HR20 would be owned and not leased? What support number would be the best one to call to get a rep that knows of the swap? Offer/promo code that can help them find it?
     
  3. bad_religion1979

    bad_religion1979 New Member

    16
    0
    Aug 27, 2006

    Offer:


    HR20 Receiver and 5-LNB Dish with Installation:

    Reactive HD-DVR replacement offer for customers with active HR10-250 (HD-DVR with TiVo).
    Customer gets to keep and relocate their existing HR10-250 into new room.
    Provides local HD channels in MPEG-4.
    Interactive HD-DVR.
    Owned or leased; ownership flag of HR10-250 to transfer to HR20.

    Price:
    $99 equipment, installation and HR10-250 relocation (upon request).
    Includes handling and delivery.
    If customer has more then one eligible HR10-250, all must be replaced at $99 each (no partial replacement).
    If customer has one or more eligible HR10-250(s) and legacy HD hardware (non-H20), all must be replaced (no partial replacement).
    HR10-250 at $99/each.
    Legacy HD $0 or $99/each (see HD Replacement Offer).
    $0 Handling.

    Eligibility:
    Must already have active HR10-250 receiver(s) (not HR20).
    1 replacement per eligible receiver (tracked by RID).
    REG, AMR, BLS, DAE, DTV, GME, HWI, MDD, MDL, PAC, PCO, QST, RVB, SWB, VEN, VIP, VPA, VPB, VZN.
    In Los Angeles only: MDU, TMU, SMU, TCD, TMW.
    Can't be $15 or more past due. If so, collect payment.

    Dates:
    Sep 13, 2006 - Ongoing (Until all letter recipients activate).

    Commitment:
    None.

    Payment Options:
    Credit card payment required.
    Exception: Mass. or Penn. customers can use Western Union.
    All applicable hardware-related costs (equipment charges, taxes, handling/delivery, etc.) plus the fee are due in full at the time the order is placed.

    Service Requirements:
    None.

    Channels:
    HD locals (Fox, ABC, NBC, and CBS).
     
  4. LlamaLarry

    LlamaLarry Well-Known Member TCF Club

    7,548
    224
    Apr 30, 2003
    Northern...
    Umm, you are super quick and complete! Thank you for the info! :D
     
  5. bad_religion1979

    bad_religion1979 New Member

    16
    0
    Aug 27, 2006

    Advertisements

    I just doble checked and in order to own the new receiever you have to currently own the HR10-250. If you own the current box then you will own the new one. If you lease the current box then you will lease the new one.
     
  6. JimSpence

    JimSpence Just hangin'

    30,935
    43
    Sep 19, 2001
    Binghamton, NY
    So you get to keep the HR10. Is it still actrive? Probably not if it is listed as owned.

    Now can I use my HTL-HD receiver to get a deal on the HR20 (if I wanted to that is)?
     
  7. bad_religion1979

    bad_religion1979 New Member

    16
    0
    Aug 27, 2006
    No deal on upgrading from a reg. HD box to the HR20. But yes you do get to keep the HR10-250 active you can even have it relocated to another room at no charge as long as you request it at the time of placing the order.
     
  8. serenstarlight

    serenstarlight MT Goddess

    245
    0
    Aug 16, 2003
    Utar (I'm a...
    Gee you're th-uper quick ;)
     
  9. bad_religion1979

    bad_religion1979 New Member

    16
    0
    Aug 27, 2006
    thanks tho much!!!!!!!!!
     
  10. serenstarlight

    serenstarlight MT Goddess

    245
    0
    Aug 16, 2003
    Utar (I'm a...
    how th-pecial!
     
  11. Uncle_Steve

    Uncle_Steve Member

    105
    0
    Jul 23, 2004
    Sykesville,...
    I presently own an HR10-250 and live in the Baltimore viewing area. I also have two Sony T-60s.

    So, if I understand this correctly, I can call up DirecTV and say:

    "I just heard of an offer where for $99 I can get an HR20 and a 5-LNB dish installed. Furthermore, I get to keep my existing HR10, and because I own my current HR10, I will also own the HR20. Furthermore, I will not incur any additional commitment."

    Sweet! What was all that stuff about "REG,AMR,BLS,...."?

    I'll need a new multiswitch for the new dish. I presume that's included? (My thought is to retire one of the Sonys and replace it with the HR20.)
     
  12. bad_religion1979

    bad_religion1979 New Member

    16
    0
    Aug 27, 2006

    All I said is true. Call and find out. Don't worry about the REG, AMR, BLS.... It's all dealling with the kind of account a customer has.
     
  13. MisterEd

    MisterEd Very Large Member

    645
    0
    Jun 6, 2001
    TV Land
    I was told this was only for areas that have the new MPEG4 locals (ex: not including NY area). Is this true ?
     
  14. AlbertZeroK

    AlbertZeroK New Member

    6
    0
    Sep 19, 2006
    I was told by retention this offer was only for areas with MPEG4 locals as well.
     
  15. Savageone79

    Savageone79 New Member

    26
    0
    Oct 31, 2004
    I was told the $99 deal was only to lease and required a 2 year commitement.. anyone have any updates on this?
     
  16. Camelot_One

    Camelot_One New Member

    21
    0
    Apr 29, 2005
    I've called 3 times now, each time quoting this offer. All 3 reps have told me they'll do the $99 "upgrade", but that I have to give them my HR10, I'll be leasing the HR20, and with a fresh 2 year committment.

    I don't care about the commitment, and I'm even ok with the $99. (though after paying $1000 for the HR10 "High Def" Tivo receiver, it would be nice if they'd upgrade me to something that will actually receive my HD Locals without an up charge)

    But I have too many recordings on the HR10 to give it up.

    If anyone has information on how to make this deal work, please speak up.
     
  17. LlamaLarry

    LlamaLarry Well-Known Member TCF Club

    7,548
    224
    Apr 30, 2003
    Northern...
    Indeed, taking your paid for, owned box and also making you pay to accept a leased one is a *terrible* deal - you would have to be pretty desperate to take that "deal". :)

    This is the bigest problem with these offers on DirecTV, they seem to be difficult to find the same offer and then the interpretation of what the offer actually is seems to be super subjective. :(

    Thankfully, I have very little interest in the HR20 at the moment, but the original offer as described above did sound pretty sweet.
     
  18. Camelot_One

    Camelot_One New Member

    21
    0
    Apr 29, 2005
    After 5 calls I finally got a more acceptable offer. $99 upgrade, leased, keep the HR10-250, and 12 months of free HD package. ($10 savings per month)
    That more than washes the upgrade fee, and like I said before, I don't care about the lease part.
     
  19. bad_religion1979

    bad_religion1979 New Member

    16
    0
    Aug 27, 2006
    That's interesting. I did an upgrade for a cusotmer the other day and set it up just the way I explained it. Owned for owned and leased for leased, letting you keep the old box if you owned it. Also, of course it is only available in areas where Mpeg4 locals are available. I thought that would just be a given. Didn't think I had to every minute detail.
     
  20. DolphinGirl

    DolphinGirl New Member

    61
    0
    May 29, 2005
    This has probably been addressed; if so I'm sorry, but, if you keep your HR10-250 will the MPEG4 5 LNB dish work with it?
     

Share This Page

spam firewall

Advertisements