HR10-250 Problem

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by 01sporty, Oct 12, 2011.

  1. 01sporty

    01sporty New Member

    14
    0
    Feb 3, 2005
    Northern...
    On occasion, my HR10-250 reboots itself. I've never worried about it. Stuff happens.

    Lately, after rebooting, it sometimes tells me it cannot connect to the satellite to get the guide info. As we all know, without the guide info, a TIVO unit is helpless to do anything but watch what is already recorded.

    If I test satellite strength, it tells me it's fine. If I do a System Test, it tells me there is no Sat In.

    Invariably, the problem corrects itself. It finds the satellite and starts recording normally.

    I have a spare unit and would like to find the problem. So, my questions are: Where should I start swapping components? What components can I swap without having to get a new card from Directv?

    Thanks for any and all suggestions.
     
  2. gougi1

    gougi1 New Member

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    Oct 12, 2011
    Piedmont Ca
    Sounds like a power supply problem?
     
  3. 01sporty

    01sporty New Member

    14
    0
    Feb 3, 2005
    Northern...
    The problem finally got bad enough to become obvious. It wasn't in the HR10-250 at all. The coax coming through the wall to the surge protector, is corroded through and through. It appears to be wicking water somehow. The next cable will get a LOT of sealant.
     
  4. litzdog911

    litzdog911 TechKnow Guide

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    Oct 18, 2002
    Mill Creek,...
    Note that DirecTV satellite coax cables should NOT be run through a surge protector.
     
  5. 01sporty

    01sporty New Member

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    Feb 3, 2005
    Northern...
    Why is that? I've always done it.
     
  6. litzdog911

    litzdog911 TechKnow Guide

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    Oct 18, 2002
    Mill Creek,...
    Surge protectors are designed for Cable TV hookups, not satellite cables. They can mess up both the DC switching signals and may not have the frequency response required for satellite signals.
     
  7. 01sporty

    01sporty New Member

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    Feb 3, 2005
    Northern...
    Since my system has apparently been functioning just fine for years, exactly what would be the symptoms of this frequency deficiency?
     
  8. stevel

    stevel Dumb Blond TCF Club

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    Nashua, NH
    If you're not having issues, then don't worry about it. Some surge suppressors have limited bandwidth or can't pass the DC needed to power the LNBs.
     
  9. newsposter

    newsposter Poster of News

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    Aug 18, 2002
    SE PA
    can someone explain the link between a shorted cable (presumably not directly ON the tivo) and reboots?

    or is the No Sat In the cause of reboots?
     
  10. stevel

    stevel Dumb Blond TCF Club

    37,902
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    Aug 23, 2000
    Nashua, NH
    Many people have seen issues where a weak satellite signal triggers a reboot. This was more common in the 6.2 software era. It is not impossible that a cable problem might also cause it.
     
  11. walzo73

    walzo73 New Member

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    Nov 16, 2011
    i have a problem with imiage freezing
     
  12. litzdog911

    litzdog911 TechKnow Guide

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    Oct 18, 2002
    Mill Creek,...
    More details would be helpful. Probably best to start your own new thread.
     

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