HR10-250 getting GSOD after Direct TV update to 6.3e

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by mikewile722, Oct 13, 2007.

  1. mikewile722

    mikewile722 New Member

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    Oct 13, 2007
    My HR10-250 is now giving me the GSOD after it tried to take a software update from DTV this week. Is there anyway to recove from this? I don't think that the hard drive is bad because it was working fine before the software upgrade. How can I fix this or at least copy off my recorded shows and put in a new drive?
     
  2. Tonedeaf

    Tonedeaf New Member

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    Sep 24, 2004
    Rockwall, TX
    You can re-image the drive with instantcake, but unfortunately I think the recordings are lost. Someone with more experience may have a solution to get recordings off.
     
  3. Citivas

    Citivas Old Member

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    Oct 12, 2000
    Cranbury,...
    I had the same issue with my iPod recently. It was workingly flawlessly, then Apple pushed a software update through iTunes and it was totally inoperable instantly after that. I took it to the Genius Bar at the Apple store and they sayd, "Sorry, dude, your HD is fryed. We'll give you 10% off a new purchase." I said, but it worked perfectly until the exact moment of your software upgrdae but they didn't care. My thoery is the software update installed over a bad sector on the drive that was critical to bootup, but Apple has absolutely no tools or applications for correcting things like this -- they just push new units.

    Similar thing could have happened with your TiVo perhaps...
     
  4. Tonedeaf

    Tonedeaf New Member

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    Sep 24, 2004
    Rockwall, TX
    Directv will replace it with an HR20 even if you don;t have the service plan. If you're not OK with that, instantcake the drive and you will be back at 6.3d
     
  5. mikewile722

    mikewile722 New Member

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    Oct 13, 2007
    I called DTV and they are shipping me a HR20 but that is not what I wanted. I really want to see if I can get the recordings off this drive. I have several items on there that I really want to keep.
     
  6. litzdog911

    litzdog911 TechKnow Guide

    12,027
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    Oct 18, 2002
    Mill Creek,...
    You can try to restore/upgrade the hard drive yourself using these software tools .....
    http://tivo.upgrade-instructions.com/

    But if the hard drive is toast you won't be able to recover your recordings.
     
  7. RandCfilm

    RandCfilm New Member

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    Dec 19, 2005
    Indianapolis
    What software version were you before the update. If you were in the 6.3x family before the update, you can change the bootpage to use the old boot to get back up and going again. I had to do this on one of my units after it failed to update.
     
  8. mikewile722

    mikewile722 New Member

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    Oct 13, 2007
    Yes I was running 6.3d. Can you give me directions on how to change the boot? At lease that might allow me to get back to where I can watch my recordings.
     
  9. RandCfilm

    RandCfilm New Member

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    Dec 19, 2005
    Indianapolis
    This requires that your unit is hacked OR you have to pull the drive from the TiVo, if you are up for either one, this is what worked for me.
    1. Get boot image and make cd from here, follow directions on how to run boot CD.
    2. Once connected to PC find bootpage of TiVo drive enter, bootpage -p /dev/hdx x is the location of the TiVo drive in your PC's system. You Will get at least root=/dev/hda4 or root=/dev/hda7, there might be additional information after that but that will tell you the root partition is either 4 or 7.
    3. Time to change the boot on the TiVo drive, enter bootpage -P "root=/dev/hda# dsscon=true console=2,115200" -C /dev/hdx

    root=/dev/hda# # is going to be either 4 or 7, the opposite of the bootpage you are currently at.
    -C /dev/hdx x is the location of the TiVo drive in your PC's system.

    You can also set the bootpage so software updates have to be installed manually, requires your unit be hacked, if you want to do this you would enter, bootpage -P "root=/dev/hda# dsscon=true console=2,115200 upgradesoftware=false" -C /dev/hdx

    Note: I pointed you to MFSLive boot CD I am using MFSutils boot CD, I did a quick search at MFSLive and did not find anything specific to bootpage parameters so I would think the commands are the same.

    ------------------------------
    Added 10-14-07 1:18pm
    After writing new bootpage I would repeat the bootpage -p /dev/hdx just to make sure it is correct before removing drive and putting it back in the TiVo.
    ------------------------------
     
  10. kkluba

    kkluba New Member

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    Oct 18, 2002
    RandCfilm is exact and correct in his bootpage instructions. I've had to do this over the years a few times and just recently when I upgraded my two HDtivo's to the E version from C. One became unstable and the other was in a boot loop. Neither are necessarily because of E but rather because of the upgrade method (slicer).

    Only thing I can add is:

    Unplug HDTivo and wait five minutes before yanking drive. Don't touch power supply.
    Install drive in PC and on it's own IDE chain as primary master if possible. CD on second chain makes things simple. If you do this your HDTivo drive will be HDA.

    When changing the bootpage type the command with quotes exactly as written above except where you must change X.
     
  11. RandCfilm

    RandCfilm New Member

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    Dec 19, 2005
    Indianapolis
    Good catch kkluba, I didn't think to remark about making sure the quotes were included. Also. after writing new bootpage I would repeat the bootpage -p /dev/hdx just to make sure it is correct before removing drive and putting it back in the TiVo.
     

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