I have a HR10-250 that I bought when they first came out. A few weeks ago DSS started getting pixelated. Then some chanels droppped out. They would shop up on the guide but just a black screen and no sound. No I have no picture or sound at all on DSS chanells and OTA HD is working fine. I've called DirectTV and gone through all the resets, authorization checks, etc. Still no reception. It hasn't tried to record any of the season passes since 9/14. Anyone have a clue? Of interest is that the information screen shows that my DVR service is inactive and the unit is in "Boat Anchor" mode. I installed hacks using Ironman's guide and can still ping the unit.