HR10-250 and U-verse

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by JRD57, Jan 7, 2012.

  1. JRD57

    JRD57 New Member

    19
    0
    Nov 15, 2002
    Houston, TX
    My apologies if this has been discussed before, but none of my search terms came up with anything. I have (2) HR10-250 units that I use for OTA recording. A little over a month ago we switched to U-verse phone and internet from DSL and POTS. I'm now getting a message that the units have been unsucessful in dialing out. Is there a work around for this, or do I even need to worry about it? I always thought they dialed in to get guide info but it's currently up to date.

    Thanks in advance.

    JD
     
  2. stevel

    stevel Dumb Blond TCF Club

    37,869
    9,060
    Aug 23, 2000
    Nashua, NH
    Don't worry about it. The nag message is the only ill effect. Some people find that a DSL filter inserted inline for the modem helps with dialout, if you are so inclined.
     
  3. JosephB

    JosephB Member

    717
    9
    Nov 19, 2010
    Atlanta, GA
    U-Verse phone is actually VoIP, so there's likely not much you can do, other than see if AT&T has some special settings they can apply to your line. Call them and tell them you're having trouble with an alarm system or a fax line and see if they can help. It's not going to be a DSL filter problem.
     
  4. JRD57

    JRD57 New Member

    19
    0
    Nov 15, 2002
    Houston, TX
    Thanks gents. So what is/was the dial out for?? D*TV was insistant when I first got these units. Does it update the guide now just like the HR-XX units?

    TIA

    JD
     
  5. JosephB

    JosephB Member

    717
    9
    Nov 19, 2010
    Atlanta, GA
    It's how software updates were delivered and I believe how the TiVo got it's service status (but that may be satellite delivered). It was also used for PPV and uploading diagnostic and other miscellaneous data, but it wasn't absolutely required for operation of the box. DirecTV just always wants to have a return path from their boxes whenever possible, so they do what they can to encourage it.

    Guide data was/is delivered by satellite, so that is unaffected by lack of phone access.
     

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