HR10-250 and MPEG4; Upgrade Offer

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by ebonovic, Aug 3, 2007.

  1. Oct 19, 2007 #801 of 1693
    rlj5242

    rlj5242 Active Member

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    Dec 20, 2000
    Southaven, MS

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    You can't fix those unless you can control spot beam satellite at 101. Those are spot beam transponders that are NOT pointed at your area. That part of your system is working just fine.

    -Robert
     
  2. Oct 19, 2007 #802 of 1693
    DLiquid

    DLiquid Progressive User

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    Anyone have a link to the statement from D* about the little to no cost exchange thing? I think it was about a year or two ago. I'm have no luck with the search terms I'm using.
     
  3. Oct 19, 2007 #803 of 1693
    bonscott87

    bonscott87 Done.

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    Doesn't really matter to be honest. I have a $10 RCA model I got at Walmart.

    I have one line from my OTA antenna going to my media closet in the basement. In there it goes to a 3-way splitter with one run going to the HR20 next door, the other 2 runs go back upstairs into the main house cabling system (not useful for sat obviously).

    So you could do a similar thing, get the 1 OTA cable to a central point, split it and then run cables to your receivers. If your sat cables are in the same location then you could diplex it into your sat run after the multiswitch to the HR10.
     
  4. Oct 19, 2007 #804 of 1693
    newsposter

    newsposter Poster of News

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    home depots stuff works fine for me...is split right behind both tivos stacked and i have no issues
     
  5. Oct 19, 2007 #805 of 1693
    DLiquid

    DLiquid Progressive User

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    A swing and a miss. I have two HR10s and I called to order two HR20s. The best I was offered was $300 for both HR20s, then $10 off my bill for 12 months. Once you add in shipping that comes to $100 for each HR20. I'd like to do better than that. Anyone having any luck lately?

    On another note, I want to install the Slimline dish on my chimney. I know the D* installers are not going to be willing to do this, so I was going to hire a professional installer. But I need the dish. D* told me the only way to get the dish free is to have their installers install it. So I guess I could have them install it in the wrong place and then have my installer move it, but that seems so silly. Another option is to buy the dish from newegg for $110. There has to be a better way. Anyone know a way around this?
     
  6. Oct 19, 2007 #806 of 1693
    zdude1

    zdude1 New Member

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    Jun 10, 2005
    Atlanta, GA
    I guess I'm getting the major screw-job here.....

    I have 4 HR10-250's and 2 HTL-HD (just HD receivers). My system consists of the 3LNB dish and 3 8-output multiswitches cascaded to give me the 10 feeds in the locations that I need them (1 in the attic to feed units upstairs, 2 in the basement to feed the basement and ground floor units).

    I called and used "cancel" to get to Retention.
    1st call a couple days ago: offered 1 HR20, dish, install for $299. :thumbsdown:
    Then they offered to break it down to 3 monthly payments to make it affordable :thumbsdown: :thumbsdown:

    2nd call just now: Complete swap of all 6 receivers for 4 HR20's and 2 non-dvr HD receivers, dish, install for $594 + free shipping :confused: :thumbsdown: or, to just replace one HR10, it would be $299. :thumbsdown: :thumbsdown: :thumbsdown:

    The second guy said that high demand is why they aren't offering anything better right now, and that they may have a better offer at a later time. A lot of good that does me......

    I have a feeling that I'll be bailing Dec. 15th because I like to watch the MMA fights on HDNet, but I'm not into paying the extra $5/mnth just because they decided to move those 3 channels to a new package. I'd leave now, but I have NFL-ST, and we're not even half-way thru the season yet. I'll try a couple more times in the next few days, but I have little confidence right now.

    Anyone have a link to the outlined process to follow in trying to get the $19.99 deal? I've searched here and dbstalk, but keep coming up empty. I know I saw it a few days ago...you know, the one which talks about your "heart" rating at D*...
     
  7. Oct 19, 2007 #807 of 1693
    bonscott87

    bonscott87 Done.

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    Oct 3, 2000
    4 HR20s and 2 other HD receiver for $600 sounds like a pretty good deal to me. You aren't going to get them all for $19.99. Maybe try one more time but I'm not sure you'll get much better then that unless you threaten to leave. Maybe have them toss in a years worth of free HD Extra pack. Good luck.
     
  8. Oct 19, 2007 #808 of 1693
    zdude1

    zdude1 New Member

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    Jun 10, 2005
    Atlanta, GA
    Thanks. I agree that it's not a real bad deal if I truly wanted to swap out all equipment, but I was not really interested in swapping out all 6, and I told him that. I wanted to just swap out one HR10 for the HR20. In fact, I told him I'd like to keep the HR10 in place and add the HR20 to the same location, requiring 2 new feeds run, because I have content on the HR10 I want to keep. He said that right now, based on their current offers, it looks like "it's all or nothing", and that is a direct quote from him. Take the above deal for $594, or pay $299 for one. Obviously a no-brainer if I really wanted to swap out everything. I told him I would have to go for the "nothing", and in fact, I'll take 6 of them! :D

    Oh yeh, I didn't even mention this to the rep, because I'm sure he could see this kind of info on his screen, but I've been with D* for 8 years, had NFL-ST auto-renew every year, never had less than 3 receivers sub'd.
     
  9. Oct 20, 2007 #809 of 1693
    Mitch P.

    Mitch P. New Member

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    Mar 24, 2006
    well I've been living with the new HR20-100 for a few days now. The installers put in a multi-switch and I was able to keep the HR10-250 running together with the HR20-100 and the H20. All these years I have not been using a multi-switch and they were shocked - oh well, didn't know any better.

    I have to say that I am a bit disappointed with the HR20-100. It really is not up to par against the Tivo unit I was used to. I really do not like the guide - having to scroll right at a snails pace compared to being able to see many hours of advance to the right with the Tivo unit. The "list" of recorded programs isn't as nice either. It works, don't get me wrong but it just is not in the same league in my opinion. I'll get used to it I'm sure, but for the most part I could have waited as I'm not really seeing that much of a gain with the supposed "new" HD channels - many of which look to be upsampled non HD feeds. I'm holding out hope that more channels will come on line with true HD feeds and that I'll be happier.

    My ultimate wish is if Tivo and DirecTV come to an agreement and I can get back to an MPEG4 Tivo again.
     
  10. Oct 20, 2007 #810 of 1693
    toneman

    toneman This space for rent

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    Oct 17, 2002
    Northern...
    Well if you're okay with not having all 6 receivers swapped out, then why not just ask for having just two of them swapped out (talk to another rep if necessary)? If you go that route, then it won't have to be an "all or nothing" deal like what the rep told you; D* is quite willing to throw in one HR20 and one non-DVR HD receiver for "free" (if you get the right person) for a 2-year commitment. You might (and that's stretching it a bit) be able to get them to throw in another HD receiver for free but you definitely won't be able to get a second HR20 unit for free--I tried, and was told I could only ask once every six months. I probably could have gotten an H20 for free but I didn't want to add a third receiver to my account, instead choosing to rather use my HR10-250 as my second receiver.
     
  11. Oct 20, 2007 #811 of 1693
    zdude1

    zdude1 New Member

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    Jun 10, 2005
    Atlanta, GA
    toneman,
    Thanks. for the tip. I'll try that on my next attempt. It would be good to get 1 HR20 and 1 H20(?)
     
  12. Oct 21, 2007 #812 of 1693
    newsposter

    newsposter Poster of News

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    this is how long forever is

    http://www.dbstalk.com/showpost.php?p=1230360&postcount=3329

    thread closed. One has to think it's because people got too many deals. If the thread was in the wrong forum, it could have been moved, not shut down. But since he asked another not been started, you have to assume there's a 'reason'.

    There weren't a lot of flame wars or anything even, just general good info.

    oh well, i got mine, hope everyone else gets theirs
     
  13. Oct 21, 2007 #813 of 1693
    dswallow

    dswallow Save the ModeratŠ¾r TCF Club

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    Long...
    Why is milominderbinder "Milominderbinder2" over there; I can't believe someone else already used that name! :)
     
  14. Oct 21, 2007 #814 of 1693
    milominderbinder

    milominderbinder New Member

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    Dec 18, 2006
    Chicagoland
    Here are a couple of things to try...

    First, here are the HD DVR (HR20) Ordering Tips. Click each link. Please click the link to the agreement to see details about the contract.

    In addition, many are having success with the Big Ten Offer. Up to 2 HR20's, through 10/31/07.

    In addition, here is the email that HR10 users are having success with.

    - Craig
     
  15. Oct 21, 2007 #815 of 1693
    milominderbinder

    milominderbinder New Member

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    Dec 18, 2006
    Chicagoland
    I wanted to be milominderbinder2 here as well. TC would not let me. :)

    The first Milominderbinder was in Catch 22.

    - Craig
     
  16. Oct 21, 2007 #816 of 1693
    RS4

    RS4 New Member

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    Sep 2, 2001
    Indianapolis...
    What's the deal? Why did they kick out your thread over there? Gosh, I thought guys that were in DirecTV marketing would be treated better than then that. :confused:
     
  17. Oct 21, 2007 #817 of 1693
    toneman

    toneman This space for rent

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    Northern...
    As I posted in another thread, I don't think that Big Ten offer lets you get two HR20 DVRs for free; heck, I don't know of anyone who was able to get D* to throw in two free HR20s as part of a retention deal (on the same order).
     
  18. Oct 21, 2007 #818 of 1693
    shanew1289

    shanew1289 New Member

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    May 6, 2004
    edwardsville...
    I didn't have to haggle. I got a free swapout immediately. Apparently I "qualified". She did have to put me on hold for one sec. Then said "When you want it installed"

    All I did was use the voice recognition and said "Cancel".

    Did have to pay $19.95 handling fee.
     
  19. Oct 22, 2007 #819 of 1693
    Tom_Parker

    Tom_Parker Been Around Forever

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    Feb 14, 2002
    Portland, OR
    OK, I must be cursed.

    Even after years of being a great multiple unit, prompt paying customer, the best Directv offered me was $199 for the new HR20, installation of a new dish and whatever configuration multiswitch I'd require.

    I asked the CR to check, and that was it. I declined, figuring I'll see what CR Roulette brings me next time.

    I did the voice recognition cancel several times before it knew what to do with my call.

    Suggestions welcome.
     
  20. Oct 22, 2007 #820 of 1693
    Helipilot

    Helipilot New Member

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    Oct 17, 2006
    I called to upgrade my bro-in-laws (3) HR10-250's and was told that they can only upgrade 2 every 6 months and I would have to lease (still at $299) the other unit thru a third party retailer and have that unit available when the installer comes with the other two. What kind of BS is that about???
     

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