HR10-250 and MPEG4; Upgrade Offer

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by ebonovic, Aug 3, 2007.

  1. Oct 5, 2007 #641 of 1693
    Billy66

    Billy66 Again with shoelaces

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    I wonder if there are enough people. Maybe yes, maybe no.

    Maybe they disagree with the numerous assumptions in that paragraph.

    Aren't you still subsidizing DirecTv?
     
  2. Oct 5, 2007 #642 of 1693
    RS4

    RS4 New Member

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    Sep 2, 2001
    Indianapolis...
    Yes, I am still a customer of DirecTV...waiting on the big announcement :D I have gotten rid of HBO, HD, and NFLST, so I don't spend as much as I used to. I'm going to probably wait until the end of the first quarter before my final decision, although I just looked into getting that Series 2 deal the Tivo has for $89 for Amazon Unbox.
     
  3. Oct 5, 2007 #643 of 1693
    NatasNJ

    NatasNJ Bone marrow lover!

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    Philly
    Well I went for it. New HDVR is setup and installer is having issues getting HD channels due to some programming issue. They are working it out now. Boy was the install crazy though. Been here for like 4+ hours. So far everything is looking good though. Installed properly and everything. Just need to find me a 4 coax face plate for the wall.
     
  4. Oct 5, 2007 #644 of 1693
    Sir_winealot

    Sir_winealot Seenyer Member

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    Wow ...Monday? I guess that 'huge backlog' and influx of HR20 orders that many here spoke of due to the inception of more HD channels hasn't materialized after all. That's good to hear that you can get an appointment so quickly. :up:
     
  5. Oct 5, 2007 #645 of 1693
    dswallow

    dswallow Save the ModeratŠ¾r TCF Club

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    I suggest the Leviton faceplates and F-Connector keystone inserts that you can get at Home Depot.
     
  6. Oct 5, 2007 #646 of 1693
    ebonovic

    ebonovic has gone his way...

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    Tinley...
    Depends on market...

    Some markets have a 1 month wait.
     
  7. Oct 5, 2007 #647 of 1693
    Sir_winealot

    Sir_winealot Seenyer Member

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    Yeah, but some markets had a 1 month wait for any type install ...before the HR20 was even around. Talk here was "better get it before the wait gets to be 6-8 weeks ...or longer even!"

    In fact, I read where people were forced to wait longer for an install 6 months ago.

    Nice to hear that they've smoothed things out. :rolleyes: :D
     
  8. Oct 5, 2007 #648 of 1693
    camcollect

    camcollect LSU Tigers

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    New Orleans
    I called to upgrade last week and the customer service rep didnt offer me anything at all, so I just canceled my service.

    Tonight I got a call from a "assistant manager" who asked what he could do to retain my business. Here is what I got:

    (3) HR20 HD Recorders
    (1) HD Dish + install
    FREE SERVICE UNTIL 1/08
    $10 off per month for 1 Year starting 1/08

    Install next week.
     
  9. Oct 6, 2007 #649 of 1693
    jfischer

    jfischer New Member

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    Oct 14, 1999
    Littleton, CO
    That's what worries me. I was expecting a 2-week wait. I just hope the CSR got everything down right. He was yawning during the call, so we'll see what actually transpires on Monday :)
     
  10. Oct 6, 2007 #650 of 1693
    milominderbinder

    milominderbinder New Member

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    Dec 18, 2006
    Chicagoland
    Great job! Most still are getting $99 and even $19 deals using the Get a Great Deal on an HR20 tips. You are up to step 8. Please make sure that your work order is correct and that you are ready.

    I bet you have a 5 Hearts rating to get 3 for free. That is excellent.

    As to install dates, if you are flexible on days of the week and times of day they often have a rescheduled opening coming up soon. It also varies with market area. An even bigger factor is that as of today, they have been carefull to not let anything get out to the mainstream press and very limited HD ads.

    Again, great job!

    - Craig
     
  11. Oct 7, 2007 #651 of 1693
    NSDQ160th2

    NSDQ160th2 New Member

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    Oct 7, 2007
    Would it be wise to buy the 250 hd dvr (i think it's a hughes unit??) on ebay and use it to get the new HD line up with directv? they will have 100 new channels?? will it work? can I buy my own HD DVR and not buy it from Directv? can I return dvr that i lease from directv and not pay the monthly leased fee of $5? if I have HD programming, i can have as many HD receivers as I want? (let say 4?)
     
  12. Oct 7, 2007 #652 of 1693
    tem

    tem Well-Known Member

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    No. The HR10-250 cannot receive the new MPEG-4 channels.
     
  13. Oct 7, 2007 #653 of 1693
    camcollect

    camcollect LSU Tigers

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    New Orleans
    Thanks, what exactly is "5 hearts"?
     
  14. Oct 8, 2007 #654 of 1693
    rkester

    rkester a rkester says what?

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    Jan 10, 2005
    tulsa area,...
    The "hearts" are an internal DirecTV rating system. 5 is good, 1 is not. People with a 5 heart rating tend to get deals more often than others.
     
  15. Oct 8, 2007 #655 of 1693
    NatasNJ

    NatasNJ Bone marrow lover!

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    Can you ask them what your heart rating is when you call?
     
  16. Oct 8, 2007 #656 of 1693
    kjnorman

    kjnorman Enjoying being a Dad

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    Jun 21, 2002
    Chicagoland
    I'm moving house in about a month so I called to see what Directv would do for me. In my new location I have the choice of two cable providers WOW! and Comcast (I'm moving to the Chicagoland area). And so I told them that I am weighing up the options of cable (perhaps either suspending or canceling Directv) or moving with Directv. I explained that the house is currently wired for cable, not Directv, and that I will need to install an antenna to get locals with my current HR10 and that it would be better to get the locals though the sat in the new locations. I also mentioned that I am in a grandfathered package where I do not pay the $10 HDTV fee and I am out of contract.

    Anyway this is what they offered me:

    HR20 for $299 less $100 instant rebate = $199.
    $10 off total choice plus for 12 months = -$120.
    HD Access free for 12 months = -$120.
    New dish and free installation plus 2 yr commitment.

    Shipping & Handling was NOT mentioned - and I forgot to clarify.

    I wanted a second HR20, as I currently have a HR10 and a DVR2, and I wanted to replace both. But they would not do a second. The comment was that they will only offer one HR20 per six months due to the current popularity. Perhaps they would not offer two because I did not have two HR10s?

    Currently I did not accept the offer but I made sure that it was noted on my account.

    I will check out WOWs offering more (I will use them for internet and telephone, irrespective of TV) and perhaps try Directv later in the week.
     
  17. Oct 8, 2007 #657 of 1693
    Anubys

    Anubys All About Footwork

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    Fairfax...
    how can they stop you from asking? ;)
     
  18. Oct 8, 2007 #658 of 1693
    milominderbinder

    milominderbinder New Member

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    Dec 18, 2006
    Chicagoland
    Absolutely!

    It is one of the steps to getting a $99 or even $19 deal using the Get a Great Deal on an HR20 tips.

    Finding out your Hearts Rating tells you if you will have an uphill battle. More importantly it tells the Retention rep that you know your stuff.

    The whole tone of the conversation changes the minute you ask that question. Follow it up with the term commitment and buyout questions and you should have just elevated yourself to about 1 in a 100 customers.

    As of yesterday many were still getting the $19 and $99 deals...

    - Craig
     
  19. Oct 8, 2007 #659 of 1693
    RS4

    RS4 New Member

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    Sep 2, 2001
    Indianapolis...

    WOW has a higher customer approval then DirecTV. Maybe they will give you a bigger discount with all 3 services and then you could get the Tivo HD.
     
  20. Oct 8, 2007 #660 of 1693
    Jebberwocky!

    Jebberwocky! Guest

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    Apr 16, 2005
    I would rather have a 2 yr committment to DTV than have to pay the up front fee on a 3 series TIVO. One a maybe charge and the other is not.
     

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