HR10-250 and MPEG4; Upgrade Offer

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by ebonovic, Aug 3, 2007.

  1. Sep 26, 2007 #521 of 1693
    LlamaLarry

    LlamaLarry Well-Known Member TCF Club

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    Northern...

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    Well dang! I would forget all about waiting for SWM if I could upgrade all 3 of my HR10's for $19.95. I have 6 DirecTiVos total, but could live with the other 3 SD boxes staying SD if they were going to ask for $99-$199 each to upgrade.
     
  2. Sep 26, 2007 #522 of 1693
    rkester

    rkester a rkester says what?

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    Too bad you can't direct call a particular person there who hooked others up. Would certainly make it easier for the folks here to get a good deal.

    I am very happy with the deal I got for my folks to get them the HR20 to replace their older HD Tivo unit. And am happy others are getting good deals too.
     
  3. Sep 26, 2007 #523 of 1693
    Cessnadog

    Cessnadog New Member

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    Nov 13, 2002
    Took 3 calls, got the upgrade for 19.95 +Tax

    First call, 299 less 100 discount
    Second call 299 no discounts
    third call, 19.95 + Tax... 21.35 total.
     
  4. Sep 26, 2007 #524 of 1693
    DDayDawg

    DDayDawg New Member

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    Jul 12, 2004
    Memphis, TN
    I am on the phone with a nice CSR right now. She wouldn't tell me my hearts but I have the Premium package, been with DTV for like 10 years, auto-pay, have re-uped commitment several times, and overall should be sitting near 5 hearts.

    At first she said it was $199 plus shipping but I gave a sad speech about how much I paid for the 10-250 and how it was almost useless. I was very nice and didn't threaten although I did mention I could go to Comcast and still use a TiVo. She immediately gave me the HR20 for free with the dish upgrade and only the $19 shipping fee. I asked if there were any programming credits and after a minute on hold I got $10 off for 1 year.

    First call so I feel lucky.
     
  5. Sep 26, 2007 #525 of 1693
    Cessnadog

    Cessnadog New Member

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    I should have asked for credit!
    I was feeling pretty good about my deal so I didn't push it.
     
  6. Sep 26, 2007 #526 of 1693
    Sir_winealot

    Sir_winealot Seenyer Member

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    It would be downright stupid for D* to now start charging $199 for an HR20 swap/replacement ...I don't believe it's a precedent that they'll set. If you currently have an HR10, it's simply a matter (once again :mad: ) of playing CSR roulette.

    Really sucks that we have to go through this, but it's an unfortunate fact of being a D* customer.

    IMO there will be no stopping of the $19.99/FREE HR20 deal, no matter the HD channels. In fact, I believe that the more HD channels are launched ...and the more time that goes by, the better chance someone has of getting the unit for free.

    Common sense would dictate that the closer we get to the discontinuation of MPEG2 ...the more D* is going to want to seperate people from their HR10's at no cost...or they're gonna have a helluva lot of unhappy customers in their face.

    They sold/leased HR10's and contractually obligated us for 2 years ...and we're paying for HD access. They cannot simply 'turn it off' while telling customers they have to shell out $199 in order to keep viewing the HD content that they are paying for.

    IMO it's not going to get more difficult to get a freebie ...it's gonna get easier.
     
  7. Sep 26, 2007 #527 of 1693
    Billy66

    Billy66 Again with shoelaces

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    I agree with the good Sir. As a function of time, this, like all DTV receivers will approach free. given the issues DTV created with their own technology migration, it seems more so.

    Perhaps if there's a supply problem now (either from units, dishes, or installation appointments), that could artificially prop it up for a bit.
     
  8. Sep 26, 2007 #528 of 1693
    duckyspawn

    duckyspawn New Member

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    Jun 28, 2003
    Well I tried 3 times in two days and the best they would give me was the $199 deal. I am going to wait a couple of weeks and call them back. My commitment ends in one month so in a few weeks I might have a little more leverage.
     
  9. Sep 26, 2007 #529 of 1693
    Cody21

    Cody21 New Member

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    Sorry I meant "Premier" ... the top package they have to offer.
     
  10. Sep 26, 2007 #530 of 1693
    LlamaLarry

    LlamaLarry Well-Known Member TCF Club

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    How much a month is the "top package" going to be with the full HD Access? I sub to Premier + the old HD package now and I am simply not bright enough to figure out how much all the channels (non intl/PBTV/etc) will run me when I finally upgrade. Might have to consolidate some boxes if it is too much.
     
  11. Sep 26, 2007 #531 of 1693
    Cody21

    Cody21 New Member

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    El Cerrito, Ca
    I've not heard/read of any Price increase for Premier customers. The HD package (I think) remains the same - $4.99/mo ... BUT Maybe this is all wishful thinking... If the price for Premier goes up by much (e.g., $10+/mo) as well as the price of the HD Pkg, I will definitely start reconsidering the various packages.
     
  12. Sep 26, 2007 #532 of 1693
    LlamaLarry

    LlamaLarry Well-Known Member TCF Club

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    Like I said, not quite bright enough to decipher the various HD rate threads, will it be the current $4.99 + the new $9.99 HD Access fee? Also I heard rumors that Premier was going to drop the inclusion of the $4.99 DVR fee?
     
  13. Sep 26, 2007 #533 of 1693
    dswallow

    dswallow Save the Moderatоr TCF Club

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    Nah, that's pretty meaningless. You could pay $12.50 and leave now, so it's hardly that you're stuck now but free in a month. It's really just CSR roulette that matters.
     
  14. Sep 26, 2007 #534 of 1693
    JohnB1000

    JohnB1000 Well-Known Member

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    I just got a decent deal.

    Called, asked for "Cancel" Got a guy, asked him what the best deal is for a new HR20 (I already have one HR20)

    He offered $199
    I asked if that's the best he can do
    $199 with $10 per month discount for 12 months
    Is that the best ? I'd hate to hear a neighbor got better ?
    OK $99 , free S&H + $10 per month off for 12 months

    Installation is tomorrow, Thursday AM, no discussion of replacing a receiver, new two year committment.

    I'm happy, he seemed happy, maybe other can do better but my net result is free (or even + $20 or so).

    good enough !!
     
  15. Sep 26, 2007 #535 of 1693
    jjaw

    jjaw New Member

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    Oct 9, 2003
    Called today

    1st call - $299.00

    2nd call - $199.00

    3rd call :1st HR20 "free" + 19.95 shipping
    2nd $99.00 + $10 off bill next 12 months & Showtime free for 6 months

    Good enough. I'm happy

    They also said I could keep old HD Tivos (leased). Anyone else had to send theirs back or do you really get to keep them. Just curious seemed to good to be true.
     
  16. Sep 26, 2007 #536 of 1693
    MrBigglesworth

    MrBigglesworth Tivo Addict

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    Dec 25, 2002
    OKC
    My first call was $299, flat, no other discounts.

    Ugh.

    I paid $899 for my HR10-250 willingly and in less than 3 years it has been obsoleted, and the wife is FURIOUS.

    I would be willing to pay up to $100 for a new box, the less the better, but $299 isnt going to happen.

    I will try again as time goes on.
     
  17. Sep 26, 2007 #537 of 1693
    milominderbinder

    milominderbinder New Member

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    Dec 18, 2006
    Chicagoland
    John,

    That's great! You came up with such good wording that I included it into Step 5. Each step came from users like you, constantly honing the steps.

    Here are the updated steps: Get a Great Deal on an HR20

    That was great advice. Plus it works no matter what price or credits they offer.

    Thank you, John!

    - Craig
     
  18. Sep 26, 2007 #538 of 1693
    eddyj

    eddyj Señor Member TCF Club

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    I called yesterday. Was first quoted $99 with no commitment, but it turned out that did not really exist.

    Ended up with:

    $19 for the box (Shipping only)
    1 year free HD fee
    1 yr free DVR fee.
    Keeping my old boxes.

    2 year commitment. Install of new dish next week.
     
  19. Sep 26, 2007 #539 of 1693
    MrBigglesworth

    MrBigglesworth Tivo Addict

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    Dec 25, 2002
    OKC
    Completing second call now.

    $99, and I agreed.

    $99 isnt a bad price for an upgrade such as this. As he was finalizing the order he said to hold on, he came back, "Sir since you have been with us for so long, Im going to waive the $99 price and just charge $19.95 handling /installation.

    HELL YEAH!!!

    Update, keep old box
    $10 discount for 12 months monthly.
     
  20. Sep 26, 2007 #540 of 1693
    milominderbinder

    milominderbinder New Member

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    Dec 18, 2006
    Chicagoland
    I so stand corrected. My apologies!

    Eddy, jjaw, & MrBigglesworth, I just would not have believed that this would still be possible after the HD launch.

    Good Job!

    I still do not want to build up hopes that everyone can do so well. I bet you each had a very high Hearts rating.

    - Craig
     

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