I thought I was one of the lucky ones, however after only 18 months of loyal service my HD Tivo appears to be near death. It no longer responds to commands from remote or the unit until a reboot after which it only works for a few moments. It also reboots itself randomly. I will make the dreaded call to D today and hope for a new one. I cannot justify spending anything to replace this unit when it was $1000. What an unreliable piece of junk.