Advertisements I'm new here. Is there a special TiVo person or group to contact to have channel lineup problems corrected, or do you just make the usual service call. Or might there be a forum thread that deals with lineup issues. My father-in-law just moved to a large senior community, and I was encouraged to see that TiVo had the senior community as one of its cable providers when the appropriate zip code was selected. However, the TiVo channel lineup bore no resemblance to the actual channel mapping of the senior community.