How to tell SDV from UNAUTH from broken?

Discussion in 'TiVo Series3 HDTV DVRs' started by HiKent, Aug 2, 2007.

  1. HiKent

    HiKent New Member

    80
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    Nov 2, 2006
    Chapel Hill, NC

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    On the S3, is there any way to tell *why* a channel is unavailable?

    Here, my interactive "ON-DEMAND" channels show up as "no signal". My SDV channels and unauthorized channels are just blank screens . My "music channels" and radio rebroadcast channels are blank. And when a headend was recently screwed-up, one of my digital channels could be received on a STB, but was just a blank screen to TiVO. It's very confusing.

    Is there any way to tell what's going on? Are my music channels encrypted, switched, in an unsupported format, or just mis-configured. I'd like to get them, but don't know how to approach it.

    I know this must have been asked a million times. I searched & couldn't find it. A pointer to previous answer would be appreciated.

    Thanks.
     
  2. cableguy763

    cableguy763 New Member

    525
    0
    Oct 29, 2006
    Austin
    A switched channel will say "Channel Not Available". An unauthorized channel will show "Please Call Your Cable Company"....blah blah 1800-555-5555 to subscribe to this service with your host ID and cablecard ID. A channel with a possible signal problem will produce a gray or black screen with nothing else.
     
  3. HiKent

    HiKent New Member

    80
    0
    Nov 2, 2006
    Chapel Hill, NC
    Obviously, that's not what happens here in Oceanic TWC land.

    On "unauthorized" channels, I get blank.

    On "on-demand" channels, I get the "channel not available"

    On some HD SDV channels, I'm getting a blank screen with PIDs (from the diag display) in the 400s. I've never seen on on a normal channel that was higher than 175 or so.

    On my music channels, I'm getting audio & video PIDs, but a blank screen and no music (On a STB it's music w/ description). On the radio channels, I'm only getting PIDS for audio, but just a blank screen with no audio. (On a STB it's a blank screen with audio).

    Is it different everywhere else? Is Oceanic just sloppy?

    Thanks. Kent
     

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