How to Rollback Hydra from Roamio and Mini's v1

Discussion in 'TiVo Coffee House - TiVo Discussion' started by BadCommand, Nov 2, 2017.

  1. schatham

    schatham Well-Known Member

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    You need to connect to tivo again, then restart.
     
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    You can see the current software by hitting the Info button when asked to choose a country. 20.* is TE3, 21.* is TE4.
     
  3. reneg

    reneg Well-Known Member

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    It worked for me. I restored my Bolt to the TE3 UI without issue over the weekend.
     
  4. wtherrell

    wtherrell Active Member

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    OK, at what point in the process do I need to manually reconnect to Tivo and restart?
     
  5. schatham

    schatham Well-Known Member

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    I just remember after downgrading it seemed not to work, so I just connected to Tivo server and restarted the Tivo and then it completed the downgrade. Give it a try.

    If not, start over and try again.
     
  6. shwru980r

    shwru980r Well-Known Member

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    I had to do the same thing when I rolled back my White Label WD Easystore 8TB drive on my Roamio OTA. The hard drive is still going strong after 13 months.
     
  7. wtherrell

    wtherrell Active Member

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    Finally got it to downgrade and stick! Thank you!
    When the "Country" selection appeared I power cycled the Tivo. Then next time I power cycled after the initial download in GS. Then after cable provider selection download I forced another connection and restarted. Perhaps a little overkill but it finally worked and Hydra is gone........ at least for now.
    Thank all of you for the inspiration to persevere.
     
  8. krkaufman

    krkaufman TDL shepherd

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    Add a VOX Remote and maybe the voice features will mitigate the pain?
     
  9. OKCRandy

    OKCRandy New Member

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    You are lucky I am still trying to downgrade. I contacted support yesterday and was told that I am not the only one with the issue and they are working on a fix. No idea of how long it will be.
     
  10. wpatters1229

    wpatters1229 web Guy

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    We have two Romio
    I have two Roamios and upgraded just one. My wife tried to get to like it but was finding it hard to see with the background and function was confusing. She is not computer savvy but had also found the previous version easy to use. We are converting back but want to add our findings that are good with Hydra: The Guide is much better than the old one. Tivo should find a way to upgrade just that feature. The menu with the ability to create your own quick links was nice. One thing that I have been bugging Tivo to add to any level of code is the ability to search the One Pass listings. We should be able to sort by alphabet or just do a search. We have over 100 one passes and it becomes a pain sometimes to find things.
    OK, my two cents worth!! Going to try the revert today.
    One other thing...you should have the ability to transfer a recording and THEN watch it later. The Hydra does a streaming viewing and it does not always work well if the home network is flaky or other folks are download things using the WiFi. I always would start a transfer and then go back to watch it later and eliminated the glitchy streaming.
     
  11. HerronScott

    HerronScott Well-Known Member

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    What makes it better than the TE3 guide (I assume you are comparing grid guide to grid guide)?

    This would be the same issue for both TE3 or TE4. Have you tried managing them in either the app, online or with kmttg? I don't think they have those options either but it still may be easier.

    I would vote for making sure the network is up to snuff. Streaming from TiVo to TiVo is the same function that the Mini relies on so definitely look at some type of hardwired network connection like Ethernet, MoCA or Powerline if your wireless network is not able to handle it.

    Scott
     
  12. Series 2

    Series 2 New Member

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    Does anyone know..has this issue with rolling back to TE3 been resolved by tivo? I'm thinking of buying a new one but absolutely will not if I can't rollback from hydra.
     
  13. OKCRandy

    OKCRandy New Member

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    I called them last Thursday Jan 17 because I am still not able to downgrade my new Bolt OTA. Support just told me they are working on it. I have been trying for over a month to downgrade. Best thing to do is to call TiVo and ask.
     
  14. LVKeith

    LVKeith New Member

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    Today I tried to upgrade my Bolt Vox to TE 4 (which came with TE4 which I downgraded to TE3). When I attempted upgrade to TE for through "Get New Experience" app, I was warned that I would not be able to roll back to TE3 under any circumstances. So it looks like Tivo has begun closing the door on rollbacks somewhat. I decided not to upgrade at this time.
     
  15. krkaufman

    krkaufman TDL shepherd

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    A pic of that warning dialog would be most welcome.
     
  16. LVKeith

    LVKeith New Member

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    Here you go - pic of warning attached. Hydra Up Warning.JPG
     
    mdavej likes this.
  17. Toni

    Toni Active Member

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    Yikes.....
     
  18. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I have found it risky to believe whatever TiVo publishes or information from the CS people. That said.

    I bought a Roamio OTA which became Hydra with initial Guided Setup. I used it for a while, then did a rollback. The rollback was fine and I started using it to hold movies. After a few months I decided to go back to Mira. Oddly, there was no "Get New Experience" app on the box. Long story short: TiVo said I needed to return the unit to get TE4. I did the other thing: bought a VOX remote, hit the blue voice button and upgraded. If I get bored, I may move 1TB of stuff to another TiVo and see if that message is true.
     
  19. krkaufman

    krkaufman TDL shepherd

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    Dear @TiVo_Ted, this seems a major change from previous policy. Can you confirm that rollback to TE3 is no longer allowed? (please, and thank you)
     
  20. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    Ted hasn't been here since 1/14. Last on Twitter 1/19.

    I wonder if I buy a used box on eBay I will get that message.
     

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