How long does it take to get the teletext fix?

Discussion in 'TiVo Series 1 - UK' started by dmchapman, Apr 1, 2008.

  1. dmchapman

    dmchapman New Member

    138
    0
    Nov 1, 2001
    Folkestone,...

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    After upgrading our main TV to a sony LCD we have ended up with a toshiba in the bedroom that has never been connected to the Tivo before.

    It's connected via RF and every now and again it crashes, turns off, and then back on again with no picture and won't respond to the remote. Given it only does this on Tivo I'm assumed this was the teletext bug and rang CS for the upgrade. They agreed, and said they would contact the US and that it should happen in a few days or so.

    This was the Thursday before Easter - given easter fell in the way I've not chased but as of tonight (12 days) it's still not upgraded and it's driving me mad as I'm trying to watch something upstairs :)

    Should I have the update by now - or should I chase it tomorrow?

    cheers,

    Darren
     
  2. Automan

    Automan Ex TiVo User

    4,184
    0
    Oct 29, 2000
    South...
    It should have happened by now...
    Have you checked the system info page for any pending restart message.

    Also have you got an upgraded drive, and if yes which size?

    Automan.
     
  3. OzSat

    OzSat Very Nice Moderator

    5,054
    1
    Feb 15, 2001
    Oxfordshire, UK
    Check you programme version as it may have happened and it was not the cause of the fault.
     
  4. dmchapman

    dmchapman New Member

    138
    0
    Nov 1, 2001
    Folkestone,...

    software version 2.5.5-01-1-023 (I don't think this has changed...)

    Not seen a reboot or a pending restart msg.

    I'm expecting an "a" to appear in the version number - is that correct?

    Standard Tivo - no upgraded drive (so bog standard kernel).

    Darren
     
  5. pauljs

    pauljs Member

    462
    0
    Feb 11, 2001
    UK

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    There should be an "a" in the version, mine took less than 3 days, although that was a few years ago. I would ring them again.

    Silly question but check the daily call has worked.
     
  6. OzSat

    OzSat Very Nice Moderator

    5,054
    1
    Feb 15, 2001
    Oxfordshire, UK
    Mine downloaded on the evening of my request - I would call CS back!
     
  7. dmchapman

    dmchapman New Member

    138
    0
    Nov 1, 2001
    Folkestone,...
    yeah, daily call works fine. Will ring them again this morning
     
  8. dmchapman

    dmchapman New Member

    138
    0
    Nov 1, 2001
    Folkestone,...
    Ok, just rung CS - spoke to Ian who confirmed that the request had been sent on 20th March and also confirmed that my Tivo hadn't upgraded :-(

    Apparantly he is going to go and kick Billy who set it up and chase it with the US :)

    Hopefully it'll appear real-soon-now(tm) ;-)
     
  9. dmchapman

    dmchapman New Member

    138
    0
    Nov 1, 2001
    Folkestone,...
    just checked and 10 hours after requesting it for the second time I have 2.5.5a :D:D

    Cheers all,

    Darren
     

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