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Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by jseelna, Sep 26, 2004.
I cleared and deleted my whole Tivo and had D* ship me another one.
Mine ran almost 72 hours - I had it for 18 months and it was my first clear/delete. Since I had the insurance package and didnt think it would ever finish, D* agree to send me a new " refurb" one. I sent the refurb one back unopened.
It was doing great after 6 weeks but the problem motivated me to learn how to replace the hard drive just like Dewitt. So now I have a backup HD sitting on the shelf.
RC- check the site, you will find it.
So it did finally finish after 72 hours?! Wow. I got impatient, and unplugged after about 50 hours. Pulled the drive and restored the backup image I created when I first hacked the thing. Didn't go as smooth as it should have, but I'm back up and running again.
I considered trying Clear and Delete again, just to see if it would work, but I was too skeered. Hopefully it's gonna act right.
Great, wish I had read this first...f-me...I started it 2 hours ago and the Suns game is on in like 45 minutes and I guess I wont be watching it in HD will I?
Okay, well nevermind, I just looked at it's back to setup
GUess I'm one of the lucky ones, only took 2 hours.
I started mine on Moday Night, and its still going. This is driving me nuts. It is way out of warranty, so I doubt Directv will replace it.
Get a new hard disk (300 GB or larger), an InstantCake image for the HR10-250, and fix it yourself. If you don't feel "saavy" enough for that, PTVupgrade will do it for you.
My HR10-250 started showing signs of a suffering disk (studdering playback, very slow response, occassional reboot). I did the clear and delete everything and although the machine did come back to life for about 12 hours, it died thereafter, with continous green screens with "A severe error has occurred" message followed by a reboot every 10 minutes.
D* replaced the box for free, despite the machine being out of warranty for 8 months.
When I asked about mpeg4 DVR, the rep said they would be sending me one for free in July or August, along with a new 5 LNB dish.
Well it will be nice if they give us one. Oh no, a dish. That means they'll be sending out one of their professional installers too.
My 15 month old unit stuttered and froze with more and more frequency, to the point that I had to reboot it every 20 minutes. This past weekend, out of desperation, I did my first C&DE. It took over 40 hours to complete. To my amazement, the CD&E was successful - it now works fine.
I have an extended warranty plan. My replacement unit from the vendor is to arrive tomorrow. I now must decide whether to return the replacement (I was told it will be a new unit) or the now-perfect original unit. What would you do?
I would keep the new one...the hard-drive in the old one must have problems.
A clear & delete everything on my 21-month-old HR10-250 has been running for 53 hours so far. The screen has been completely black (as per usual with any reboot), and when I attempt to push the Menu/Tivo button on the remote it bongs angrily at me, which means that at some level it is still alive and responsive.
This. Is. Absurd.
If one is going to clear and delete everything on a Unix/Linux box, all one needs to do is blow away the partition, run mkfs to recreate the partition, and run fsck on it and any non-erased partitions (presumably they have the software stored on a separate partition to keep it safer). All of which, on a 250GB drive, *might* take a few hours at most, and then only if the drive has a lot of bad sectors.
I don't know what the idiots at Tivo have done this time, but it is, as is usual with them, inexcusable. (a) Why does such a simple thing take so long? (b) Why is there no progress indicator? It doesn't even have to be a percent-done indicator, it could just be some indication that progress is being made and the unit has not gone belly-up. (c) What moron in QA allowed the message "this will take an hour" to stand for a clear and delete everything? Or, possibly, the question is what moron in product marketing decided that a lie was better than the truth?
If anyone at Tivo reads this post and finds it offensive, I invite them to let me come to their house and unplug their Tivo(s) for 3 days or so and see how well they like it. This is yet another in a long list of examples of severely incompetent engineering and a total lack of regard for the customer.
I feel your pain. It really does seem like it should take less time. But this is not a low-level reformat, it is simply deleting pointers to all recordings, current program info, and user preference settings. The OS stays intact. Of course when you put it like that is seems like even 10 minutes might be too long for such an operation. But then just clearing thumbs ratings alone typically takes an hour or more. C&D is supposed to place the Tivo in the same status it was as it came out of the box, I think, just before "guided setup" is done.
Sure, I want maintenance routines that complete in a timely manner. But then I always wanted piano lessons, too. And a different outcome in the last two elections.
Actually, I can't think of any PVR who has a similar suite of last-ditch maintenance routines anything like those offered on every Tivo, so I would have to put both their engineering competence and regard for the customer somewhat below Tivo's. If you had a DISH PVR it would be boxed and shipped back by now.