How Long Does Clear And Delete Everything Take?

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by jseelna, Sep 26, 2004.

  1. jseelna

    jseelna Member

    54
    0
    Jan 3, 2004
    Schaumburg,IL

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    I started mine 4 hours ago... still on the screen saying it is deleting everything and that it will take an hour...
     
  2. lostman72

    lostman72 New Member

    193
    0
    Jul 11, 2003
    Central...
    If I recall it can take about 2 hours. Being a 250G hard drive it might take as long as 3 hours? I never done it on the HD unit. I know on a stand alone unit it's about 2 hours total.
     
  3. Mark Lopez

    Mark Lopez Just click ignore

    7,427
    0
    Jan 1, 2000
    Hondo TX
    It can easily take all night. I have done it a few times and have never had it only take 2 or 3 hours.
     
  4. Ed Campbell

    Ed Campbell New Member

    790
    0
    Jul 13, 2002
    Santa Fe
    Tech support told me 3-4 hours min. Incidentally, after all that, mine just started dying, again. Calling for a replacement in the morning.
     
  5. memory1

    memory1 New Member

    28
    0
    Jan 11, 2004
    Irvine, CA USA

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    When my first HR10-250 failed the clear and delete was still running after 24 hours !

    It never finished, I called support and they agreed to send a replacement

    No problems seen again
     
  6. jseelna

    jseelna Member

    54
    0
    Jan 3, 2004
    Schaumburg,IL
    Did It ever finish -- Mine has been running about 10 hrs.
     
  7. gquiring

    gquiring New Member

    338
    0
    Dec 13, 2002
    Matawan, NJ
    I did a clear & delete on a working drive with no errors in 1 hour. Running it on my flaky WD250 took about 6 hours. I later ran the WD diagnostics on that drive and found many bad sectors.
     
  8. Scott Corbett

    Scott Corbett New Member

    243
    0
    May 29, 2003
    SE NC
    Mine ran for about 48 hours. Didn't fix the problem.
     
  9. jseelna

    jseelna Member

    54
    0
    Jan 3, 2004
    Schaumburg,IL
    I let mine run for 18 hrs.
    Then I unplugged and re-started....It went right back to Clearing and Deleting Everything...This will take an hour.

    Let it run for 12 more..

    Called Directv to get a replacement....after being on the phone for an hour and talking to multiple people, finally got them to agree to a replacement.

    Supposedly will have a replacement no later than Friday...
    I asked for a Fed-EX Tracking Number and the guy gave me an 8 digit number.....I seem to remember tracking numbers being longer and including letters....probably just wanted to get me off the phone.
     
  10. hearth

    hearth New Member

    51
    0
    Aug 9, 2002
    Fair Oaks, CA
    My story is almost exactly the same. Initially, it ran for about 18 hours. I unplugged and replugged, and let it run for about 18 more hours. Since I had called DirecTV for a replacement, I did not ever think (or care) that it would ever finish.

    However, last night, it did indeed finish. I was able to go back into the system and watch my old programs, as well as record new shows. I am expecting that the machine will eventually have problems again, as most others have reported that the problems come back eventually, but for now, until I get my replacement, I can still enjoy HDTV....

    Don
     
  11. davsherm

    davsherm Active Member

    2,195
    8
    Feb 23, 2003
    Tampa
    I ran a clear and delete two weeks ago, and it took 18+ hours. Once it was done, I was barely able to complete guided set up, but was able to watch my recordings before I got the unit replaced.
     
  12. ozone

    ozone disMember

    34
    0
    May 17, 2004
    San Jose, CA
    when my unit began failing recently, the clear & delete was running for over 4 days while I waited for my replacement unit to arrive. It never finished, so I just unplugged it and sent it packing back to D*.
     
  13. jayron

    jayron New Member

    4
    0
    Aug 15, 2003
    I'm 48 hrs into a "clear and delete everything" on an 11 month old HDVR2.

    Wonder what the longest anyone has run a continuous "clear and delete everything" that resulted in a successful rebuild.
     
  14. Ensoniq

    Ensoniq Member

    109
    0
    Sep 12, 2001
    Bronx, NY - USA
    What exactly is "Clear And Delete" supposed to do?

    Some are talking about it as if it's some sort of repair tool. My understanding that was it was designed to simply remove all of your programming, and reset the TiVo unit to factory defaults.

    Why on earth should it take 4 hours for that? Can someone please clarify?
     
  15. Mark Lopez

    Mark Lopez Just click ignore

    7,427
    0
    Jan 1, 2000
    Hondo TX
    I believe the Clear and Delete Everything also does sort of a 'scan disk' to check the drive for errors. That's why it takes so long (and why you shouldn't reboot it while it's running since I think it has to start all over).
     
  16. jseelna

    jseelna Member

    54
    0
    Jan 3, 2004
    Schaumburg,IL
    Well as of this morning when I left for work... The Clear and Delete everything is still running. I had originally started it early Sunday afternoon and let it run ofr 18 hours and then unplugged and re-started.

    As of this morning it had since been "Clearing and Deleting Everything" for 48 hours and still no dice.

    I had called Monday to get a replacement and I just verified that it arrived at my Rental office an hour ago... Pretty good service on getting the replacement out. Although I have been on the phone several times for status and the first response is always that they are not able to ship replacements at this time....
     
  17. bigrig

    bigrig ∞ ↔ ∞ ↔ ∞ ↔ ∞ ↔ ∞

    452
    0
    Jul 1, 2004
    Houston, TX
    So...I've entered into the Clear & Delete Everything Zone. This will take "an hour", my ass!! ;)

    Me too. This morning it was still going into hour 39.

    Here's my story:
    I was getting reboots and lockups. This is with the stock 250GB + Seagate 160GB.
    I took the drives out and checked them with Spinrite. Stock had zero errors. The Seagate didn't need to recover any sectors, but it had 66 million some ECC errors. I assumed (?) this was the bad drive and the cause of my problems.

    So I replaced it with a WD 250GB, and put the Tivo back together. It was better, but it still would sometimes spontaneously reboot.

    So I tried the C&DE in hopes of killing whatever gremlin is inside my Tivo.

    Does going into the 40th hour mean something is wrong with my hard drives? Maybe the stock drive has a problem Spinrite didn't detect?

    Thanks for any suggestions,

    Matt
     
  18. DeWitt

    DeWitt Member

    424
    0
    Jun 30, 2004
    Saratoga...
    I have heard as long as 72 hours. I stopped mine after 24 hours. I assumed the drive was bad, but since it was snowing and I didn't want to go out for a new drive I downloaded the instant cake utulity from PTVUpgrade. (Was willing to risk $20)

    After using the utility to put a new image on the drive, the required C&D took less than an hour. That was months ago and all is still well. It was like getting a new machine.
     
  19. rcwalters

    rcwalters New Member

    40
    0
    Nov 15, 2003
    Atlanta,...
    The InstantCake page on ptvupgrade doesn't mention the HDTivo? So is it the same one they use for standard-def Series2 tivos?
     
  20. DeWitt

    DeWitt Member

    424
    0
    Jun 30, 2004
    Saratoga...
    Click on Series 2 Direct tv units. On the next page there is a whole list. including:

    InstantCake for Series2 HDTV DirecTiVo Units (3.1.5f)
     

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