How do I tell if it is a Refurb?

Discussion in 'TiVo Series3 HDTV DVRs' started by PeterDC, Oct 4, 2007.

  1. PeterDC

    PeterDC New Member

    8
    0
    Dec 20, 2006
    My beautiful, 2007 vintage S3 froze up, and after several useless calls to customer service, Tivo finally agreed to replace it with a new one. It has arrived. How can I tell if it is truly new or a refurbished unit?

    Thanks,
    Peter
     
  2. jfh3

    jfh3 Active Member

    4,471
    2
    Apr 15, 2004
    Denver area
    Why would you care?
     
  3. Dr_Diablo

    Dr_Diablo Dr_Diablo

    916
    0
    Nov 23, 2003
    Midwest
    check the manufacture date, then call Tivo an ask them if this is a new model, don't tell them you got the device from them.
     
  4. TexasGrillChef

    TexasGrillChef New Member

    1,792
    0
    Sep 15, 2006
    By Law... If it is a refurb. It must state that on the invoice/shipping receipt, &/or have a sticker on the back/bottom of the unit that says it's a refurb.

    TGC
     

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