How do I know my LAN card is working?

Discussion in 'TiVo Series 1 - UK' started by TeaVoChimp, Jul 27, 2007.

  1. TeaVoChimp

    TeaVoChimp New Member

    43
    0
    Jul 16, 2007
    Hastings,...
    ANY advice appreciated!

    Got Tivo off ebay,
    setup pay monthly account,
    wouldnt make calls via Modem....various leads & settings tried.
    Opted for LAN/cache card and preloaded drive upgrade.

    Installed as per instructions, only one successful test call made, since then I've been in guided setup hell!

    I can telnet, ping, web all via the LAN. Have checked nic_config_tivo and option 4 says Network, tried changing and changing back etc no joy.

    Can ANYBODY give me ANY suggestions on how to check that my TiVo is actually communicating via my LAN, as modem is not an option (no modem cable attached).

    I now cant get out of the on screen Guided Setup, however Bash prompt available and can provide any logs that may tell YOU what my problem is

    I'm a complete Tivo novice, very frustrated and disapointed

    TIA


    ps: sorry for posting in TiVO UK, but looking for UK relevant knowledge
     
  2. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    Going through the obvious first, can you do the following:

    1) Tell us the IP address of your home router (e.g. 192.168.0.1)

    2) in nic_config_tivo, tell us what it says for ip address, subnet mask, and gateway address?

    Thanks!
     
  3. TeaVoChimp

    TeaVoChimp New Member

    43
    0
    Jul 16, 2007
    Hastings,...
    A1) its exactly that, 192.168.0.1 (good guess ;)

    A2) see below:

    Current/New Configuration:
    mac address = xx:xx:xx:xx:xx:xx (I've masked it out)
    ip address = 192.168.0.6
    ip subnet mask = 255.255.255.0
    ip gateway = 192.168.0.1
    debug level = off
    daily call = network
    cache statistics = 0 seconds

    ...anything else I can tell you?

    cheers
     
  4. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    Then the easiest way to me to prove the network card is working is to start telnet, and ping something externally e.g. 'ping 64.233.169.103', which I think is the IP address of google
     
  5. TeaVoChimp

    TeaVoChimp New Member

    43
    0
    Jul 16, 2007
    Hastings,...
    yep, can ping 64.233.169.103

    can also ping 204.176.49.3
    and 204.176.49.31 (which I believe are relevant to the TiVO)


    all 3 respond....
     
  6. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    OK, so at least you know the network card is working and is configured OK.

    Could be a transparent proxy issue then. Have a look at this site, which tells you how to hack the file /tvlib/tcl/tv/Ident.itcl to get round the problem.
     
  7. TeaVoChimp

    TeaVoChimp New Member

    43
    0
    Jul 16, 2007
    Hastings,...
    following other threads last night, I ran a test which said i wasnt using a transparent proxy

    I use Orange (was Freeserve) broadband as my ISP
     
  8. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    Forgot to say, as you have bought a new preconfigured hard drive joe will almost certainly already been on your hard disk, which makes it easier to edit that file!
     
  9. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    Can't harm doing the change though, just to make sure
     
  10. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    Also, to double check the network settings, type the following, and post the results

    cat /etc/rc.d/rc.net
     
  11. TeaVoChimp

    TeaVoChimp New Member

    43
    0
    Jul 16, 2007
    Hastings,...
    yes, Joe already loaded....

    followed that link and did the following:

    interestingly when I clicked MAKE TEST CALL NOW, it failed pretty much instantly...
    currently says "Settingup" in status, due to me clicking MAKE DAILY CALL NOW...

    then typed cat /etc/rc.d/rc.net and got the following:

     
  12. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    rc.net looks fine.

    Can you post the http log, and the tvlog files?
     
  13. TeaVoChimp

    TeaVoChimp New Member

    43
    0
    Jul 16, 2007
    Hastings,...
    oddly /var/log/http/ gives me the following:



    how much tvlog did you want?

     
  14. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    Is that the end of the tvlog?

    Can you put in the TClient one as well?
     
  15. TeaVoChimp

    TeaVoChimp New Member

    43
    0
    Jul 16, 2007
    Hastings,...
    nope its huge....

    here, I've uploaded them so they are easier to get

    TVLOG.rtf

    TCCLIENT.rtf <spelt wrong, sorry

    cheers ears
     
  16. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    So it looks like the problem is here...

    10/17:05:32:55: /tvbin/TClient: About to connect to 204.176.49.3:80
    10/17:05:32:55: /tvbin/TClient: Executing HTTP command: /tvbin/http_post /var/log/svclog http://204.176.49.3:80/tivo-service/mlog.cgi OFF OFF ON
    10/17:05:32:56: /tvbin/TClient: about to do HServer Call
    10/17:05:32:56: /tvbin/TClient: Executing HTTP command: /tvbin/tclient_post 204.176.49.3:80 /var/tmp/HServer.send /var/tmp/HServer.recv 300 ON
    10/17:05:37:56: /tvbin/TClient: http POST command failed: timeout waiting to read
    10/17:05:37:56: /tvbin/TClient: doHttpCall returned: 0
    10/17:05:37:56: /tvbin/TClient: Connect/POST has failed, we've warned the user, set status to Failed



    Can you try pinging that address (204.176.49.3), and see what you get?
     
  17. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    Digging around here a bit, this looks an identical problem to the one here

    But there seems to be no obvious reply to that one...

    Out of interest
    1) Is the phone cable still plugged in the back?
    2) What do you have plugged into the Scart sockets on the back, a sky box or anything? Can you try unplugging all the scart stuff and trying again?

    I am sure I read somewhere that someone could not get their cachecard working and it was due to a problem with what was connected via scart...

    If you have nothing plugged in such as a freeview box, can you try plugging something in a turning it on? I cannot remember now which way round the problem was!
     
  18. TeaVoChimp

    TeaVoChimp New Member

    43
    0
    Jul 16, 2007
    Hastings,...
    pings fine...10 sent, 10 received
    :up:


    ...and I've found plenty similar, just no solutions
    Read that one....didnt have a solution, his just came back to life!

    No phone line attached (as it was presumed modem dead/unable to make calls)

    SKY and the TV (and do you really think unplugging those will help the LAN connection?)

    :confused:



     
  19. Cainam

    Cainam Tivo Evangelist

    332
    0
    May 25, 2004
    Chester-le-S...
    I edited my post above with some more comments you may have missed!
     
  20. TeaVoChimp

    TeaVoChimp New Member

    43
    0
    Jul 16, 2007
    Hastings,...
    hahah me too! ;)

    really appreciate your help
     

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