How do I change acctount TSR?

Discussion in 'TiVo Help Center' started by Justin Thyme, Nov 26, 2010.

  1. Justin Thyme

    Justin Thyme Contra sceleris

    Mar 29, 2005


    Can anyone explain to me how you can change the TSR on a Tivo account? I used to be able to do this, but don't see that I can anymore.

    Background: I used to be able to go to mytivo on the tivo site and go to a particular account and swap one Tivo box for another. This was useful for when I needed some features (like my toshiba dvr) vs. another (like a 1.5 TB tivo).

    Well, an old tivo died and rather than fix it, I figured I just swap in the DVD tivo. You used to be able to go to the account you had for the old box, put in the tsr for the new box and everything worked.

    I don't see that the current screens allow me to do that, but maybe I am not reading the fine print close enough.

    Certainly if I want to pay $3 more per month, then I can create a new account and kill the old one. I don't like that option.
  2. Seattle

    Seattle Active Member

    Dec 13, 2001
    Seattle, WA USA
    They changed the TiVo website and removed that feature. I had to call in and have them make the change to move service from one TiVo to another TiVo.
  3. shwru980r

    shwru980r Well-Known Member

    Jun 22, 2008
    They want the chance to upsell a new Tivo.

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