I recently bought a Tivo HD from Best Buy (5 days ago) and yesterday I got a multi-stream cable card installed which should allow me to test drive the Tivo and see how I like it compared to my BrightHouse DVR. Apparently last night, it decided to go get a software update from Tivo which has moved it from 8.1.6 (I think this is was was on it when delivered) to 11.0.x which it apparently installed last night. I can't recall the exact software version that it updated to because it's hard to read. No, the font is fine. The problem is, when I go to the System screen to check the Account Status and Software Version ... the Tivo reboots. It does this every time. I can see the screen long enough to know that the Account Status is now blank instead of giving me the days remaining on the evaluation account. I can see the other attributes as well but only briefly ... then it's off to the bootup screen. As a software developer myself, I am familiar with a common practice among retailers to freeze software and systems work for all but critical updates during the holiday season. Nobody wants their systems to become unstable while customers are trying to buy items in stores or online during this heavy revenue period. I would think that Tivo might consider adopting a similar policy. What was a reliable unit on 8.1.6 is now a pretty poor experience at 11.something-or-other. Does anyone have anything encouraging to say about any incremental bug fixes about to hit the wire or does the boot-o-matic go back in the box and back to Best Buy? Sure, it's just the System Info screen. But hey, if you can't display a static screen with basic attributes what's the likelihood that the rest of it is any more stable?