HELP--won't disconnect

Discussion in 'TiVo Help Center' started by kellygirl1968, Jan 12, 2006.

  1. kellygirl1968

    kellygirl1968 New Member

    1
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    Jan 12, 2006
    After thinking something was wrong with our phone lines, we realized the TIVO download is not disconnecting after its done--it is sometimes 5 or 6 hours later when someone calls on my cellphone to ask why I am not answering my home line and answering machine won't pick up--I then pick up home line and hear "fax sounding noise" (we do not have fax or DSL--only broadband) --have to hit hang up button several times before it will disconnect.
     
  2. funtoupgrade

    funtoupgrade New Member

    2,000
    0
    Mar 15, 2005
    Sounds like a modem problem. You could do a new guided setup and see if it helps any. Manufacturer and model number? How old is the unit?
     
  3. litzdog911

    litzdog911 TechKnow Guide

    12,021
    0
    Oct 18, 2002
    Mill Creek,...
    A reboot might help .... disconnect power, wait 30-sec, reconnect power.
     
  4. Stanley Rohner

    Stanley Rohner New Member

    4,721
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    Jan 18, 2004
    oklahoma
    I've never heard of doing a new guided setup helping this problem.

    If unplugging the power cord, waiting a few seconds, and plugging the cord back in doesn't fix the problem once the unit has re-started doing a new guided setup won't do anything for ya.
     

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