Help with Moca Connection & Tivo Volt Mini

Discussion in 'TiVo Help Center' started by Possie, Jan 13, 2019.

  1. Possie

    Possie New Member

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    Krkaufman...I’m not sure I understand what you are getting at? I don’t have an additional unused coax outlet by router. Is what you are suggesting is to rig something there with a 2way splitter and use a Tivo Bridge device (which I don’t have)?
     
  2. jtashiro

    jtashiro New Member

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    From what I read, there is no coax coming from the FIOS ONT, just ethernet, into the Router. The coax into the Router is Comcast coax. Assuming Fios tech enable Moca on the router, it will handle the coax/ethernet bridging.
     
    krkaufman likes this.
  3. krkaufman

    krkaufman TDL shepherd

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    That’s what I was suggesting, yeah, minus the splitter (the MoCA adapter, not necessarily a TiVo Bridge, would have connected directly to the previously unused coax wall outlet, linked to your cable TV coax lines), but it’s moot if the only coax outlet in that room is connected to the FiOS gateway.

    Do you have an unused coax outlet at the DVR location?
     
    Last edited: Jan 14, 2019
  4. krkaufman

    krkaufman TDL shepherd

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    I remain unclear as to how the router is connected for its WAN connection. We need @Possie to confirm that its Ethernet WAN port is in use, and that the gateway is configured for an Ethernet WAN connection. (The LED status lights should provide an indication, I believe.)

    *IF* the FiOS gateway has an Ethernet WAN connection, and its MoCA WAN is disabled, then the gateway *could* be connected to the cable TV coax lines to function as the MoCA bridge. If this is the case, the simplest test is to just direct-connect the Mini via coax directly to the gateway’s coax port, to test for MoCA connectivity. At a minimum, the Mini should be able to connect to the Internet and the TiVo servers; and it should also be able to communicate with the DVR if it remains connected via its wireless.

    It is possible that the FiOS techs disabled the MoCA LAN on the gateway.
     
  5. krkaufman

    krkaufman TDL shepherd

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    If/when you need to upgrade a splitter, the Holland GHS-PRO-M series are recommended for MoCA setups.

    Specs; one source
     
  6. jtashiro

    jtashiro New Member

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    Yes that makes sense. Without logging into the router directly to see if Moca is enabled, connecting the Mini to the Router via the coax port would work. If Possie can follow the steps with the Bolt which is in the same room as the router that will help as well.
     
  7. krkaufman

    krkaufman TDL shepherd

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    Heh, I also interpreted Possie’s statement on the router location differently, thinking it’s in the next room over.
     
  8. krkaufman

    krkaufman TDL shepherd

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    Just to be clear, you can definitely have this setup, but how easy it will be to setup will depend on how the FiOS router is connected for its WAN connection, and how the coax outlets in your home are connected.

    It definitely supports MoCA bridging (MoCA 1.1). BOLT and Mini VOX are both standard MoCA 2.0, so it wouldn’t provide an optimal connection for your devices ... but sufficient for TiVo needs.

    If MoCA signals are added to the cable TV coax lines, yes, you’ll need a “PoE” MoCA filter installed at the cable signal point-of-entry to your home.
     
  9. krkaufman

    krkaufman TDL shepherd

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    @Possie, any progress? Or additional details?
     
  10. Possie

    Possie New Member

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    Ok....I’m still in Moca hell here.....

    After dealing more with Verizon, they told me that they believe the Verizon Fios and the Comcast cable won’t be able to play together, and that I would have to go one way or another. I was also told that I could have two internet providers undr the same roof.

    So.... I just got internet added to my Comcast subscription for TV/Tivo use (and still have verizon internet for my regular computing).

    I now have an (Xfinity) Arris TG1682G modem/router.

    Hardware setup-wise....I installed a POE filter in basement where cable comes into house and there is a 2GHz 3way splitter there. Where my Bolt Vox is on main TV, I have cable from wall going to a 2Ghz 2way spliiter with one side going to the new Xfinity Arris modem/router and one side going to Tivo box. I had added an ethernet cable I thought I needed between the Xfinity Ariis modem/router and the Tivo Bolt vox.

    Tivo support finally got me to get the network settings to be Ethernet and Moca (which I’m not sure is correct setting) by setting up as a Moca Bridge in the settings. (I do not currently have a tivo bridge device installed, but I do have one because I originally thought i needed).

    Although that seemed to look like it was going well, when I went upstairs to try setting up the Mini device, it didn’t work but this time it said I needed to free up TCP ports 37, 80, 443, 5005, 5222, 5223, 7287, 7288, 8000, 8080-8089. The Tivo tech then said I needed to call Comcast and make sure new device is Moca-capable and Moca enabled and have them disable those ports.

    Now here is where stuff gets weird yet again....

    I call comcast, and I notice while I’m calling that some of the lights that were working on the modem/router earlier and seemed to connect to internet, stopped working.

    I first told tech what was going on, and asked if modem/router is moca enabled/capable and about the disabling of ports. I was told Moca should work and that as far as the ports they do “port forwarding” and keeps ports open with the exception of 25.

    The tech then started troubleshooting normal way by power cycling a couple times, and then resetting to factory settings, but no more internet connection. Then inconveniently I was hung up on and had to call back to another tech. They sent signals across the lines but got nowhere. They scheduled a tech to come out tomorrow. The modem/router seemed to reboot a few times and still no internet.

    A while after hanging up, the tivo was soon not changing channels when I was watching tv, and I had to undo the network settings that i had gotten earlier, and hook back up using old Verizon wireless in my setup so I could at least use my TV. When I did this, the Tivo made me disconnect the ethernet cable. Oddly, after the Ethernet cable was disconnected, the internet started working again and all the lights I should be seeing are happy and has been ok. So is there some goofy conflict here?

    So yeah....Tivo-Moca-Networking hell.

    So new questions:
    1. Do I need the POE filter I have installed at house entry point? (I think yes?)
    2. Since new modem/router in same room as my Tivo Bolt Vox, am I correct in believing that I do not need the Tivo Bridge device?
    3. Should I be setting this thing up as a Moca Bridge or a Moca client on the Bolt Vox?
    4. Should I be setting up as a Moca Client on the Mini?
    5. Do I need that ethernet cable from Modem/Router to Bolt Vox? (as that may be causing problem noted above)?

    Thanks again for any insight.....I’m seriously about to give up on this big dream soon. I just want to save some money.... ugh.
     
  11. kpeters59

    kpeters59 Well-Known Member

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    Holy Moly!

    You REALLY need to provide a diagram of all your wiring...

    -KP
     
  12. Possie

    Possie New Member

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    Essentially now I’m trying to take the Verizon Fios out of the picture completely....that is why got comcast internet and router to go with my cable tv service.

    I see there is an upload file thing here....I may have to wait til tomorrow night to create and upload. By then, I’ll have talked to comcast tech in person. I just want to understand the tivo side better to know what to tell him.
     
  13. kpeters59

    kpeters59 Well-Known Member

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    All the current Comcast modems have built in MoCa, so you likely don't need an additional MoCA device.

    TiVo's typically have just one unit (the actual TiVo) that has tuners. The Mini's don't, so if you insist on letting Comcast fuss with your stuff, they'll need to understand that.

    -KP
     
  14. Possie

    Possie New Member

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    KP, I got that part....what I need are 5 questions in post before your first one today answered so I get it fully.

    Tivo stuff on the website is very confusing and no good documentation came with the devices
     
  15. kpeters59

    kpeters59 Well-Known Member

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    Just sketch out your rooms, the wires to the house, the wiring available in each room and the devices in those rooms. Take a picture of it with your phone and upload it as a .jpg (or .png).

    -KP
     
    Last edited: Jan 28, 2019
  16. kpeters59

    kpeters59 Well-Known Member

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    There's a lot of variables, which is why a sketch is important. People here can and will help you, but need specific infomation. Even if to you it seems trivial...

    1 - Yes (most likely)

    2 - Yes (most likely)

    3 - Depends. Either can work. Depends on wiring.

    4 - Probably Client. Depends on wiring.

    5 - Maybe. Depends on (2 & 3)...

    -KP
     
  17. Possie

    Possie New Member

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    Here are rough pdfs. The wall .pdf is is the main level Bolt Vox device.
     

    Attached Files:

  18. Possie

    Possie New Member

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    Here is diagram of the mini i’m attempting on one of upstairs tvs
     

    Attached Files:

  19. kpeters59

    kpeters59 Well-Known Member

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    So, if I were hooking this up, I'd start by making sure that the MoCA was enabled in the Comcast Router. Do that by logging in to the Router.

    Unplug all the other TV boxes.

    Then, connect the TiVo and configure it for MoCA Client. Verify it's working by making a connection to TiVo. Verify and note it's MoCA Signal Level.

    Move to one of the Mini's. Power it up and connect it to the Coax 'Plant'. Configure it as a MoCA Client. Verify it's working by making a connection to TiVo and that it can communicate with the TiVo Host. Verify and note it's MoCA Signal Level.

    Repeat at 2nd Mini.

    Report back.

    Are you going to try and run a mix of Cable Boxes and TiVo Hardware? It will all need to be connected back at the "Spaghetti Bowl", eventually...

    Are there cables at the "Spaghetti Bowl" that aren't connected? If it were me, I'd be using a MoCA Compatible Unity Gain Amp at that location to maximize DOCSIS, Cable and MoCA Levels.

    -KP
     
  20. krkaufman

    krkaufman TDL shepherd

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    Ok, looks reasonable, assuming:
    . the HDMI converter/conversion works;
    . you have the composite cables correctly connected b/w the converter and TV;

    Is the Mini displaying to your ancient TV?

    The MoCA connection for this Mini is a different matter, since that strictly depends on how that coax wall outlet connects back to your shared coax plant and a MoCA bridge.
     

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