HELP! Tivo Premiere stuck in guided setup loop?

Discussion in 'TiVo Upgrade Center' started by Darren Beck, Nov 10, 2019.

  1. Mar 31, 2020 #21 of 177
    John Haugen

    John Haugen New Member

    4
    0
    Mar 31, 2020

    Advertisements

    Could someone share an image with me for the TCD746320? In a boot loop.
     
  2. Apr 1, 2020 #22 of 177
    ggieseke

    ggieseke Well-Known Member

    5,925
    747
    May 30, 2008
    Sent.
     
  3. Apr 10, 2020 #23 of 177
    aXegrinder268

    aXegrinder268 New Member

    2
    0
    Jul 7, 2004
    I too had the problem where it wouldn't go past the loading info stage after doing a service connection. I thought it was my hard drive so I reloaded an original image (from my stock HD) and it still would do the reboot after trying (and failing) a service connection. I ran across this thread and it might be worth a try to load a newer version of the image onto my 746500.

    My current version is 20.2.2.1 but I think I had a newer one until I reloaded the original image. The funny thing is that I pulled my old series 2 out of the closet and tried a service connection on it and it worked! Perhaps the old series 2 can't use 20.7 it didn't need to update? My Tivo Roamio is on 20.7.4b.

    Does anyone have a newer version (20.7 perhaps) for a Tivo 746500? ggieseke, I noticed you may have one for the 746320 (smaller hard drive). Would that work for a 500?

    Thanks
     
  4. Apr 10, 2020 #24 of 177
    ggieseke

    ggieseke Well-Known Member

    5,925
    747
    May 30, 2008
    Sent. You can expand it to 500GB with MFS Tools 3.x or jmfs.
     
  5. Apr 19, 2020 #25 of 177
    lprimak

    lprimak Member

    49
    2
    Jun 30, 2019

    Advertisements

    This image worked for me: Mar 21, 2020
    thank you!
     
  6. Apr 26, 2020 #26 of 177
    asbaum

    asbaum New Member

    14
    0
    Jul 16, 2007
    I'm in the same boat.

    First, I have a Roamio that was showing "to be announced on" on some channels. Posters noted to Clear Program Information & To Do List so did that and it said it would take a few hours but hung for over 8 hours and a repower brought up the same screen (found out that kickstart 57 actually fixed it, FYI, so it is up and running again just fine)

    In the interim, while waiting for the Roamia to come back up (before I found the solution) I restarted a Premiere 4 TCD746320 with 320GB HD with LifeTime that was turned off for a few years. After it came up just fine, it wanted to do an update and then I ended up in the "Guided Setup" loop. Nothing worked as I tried all the Kickstarts. The KS54 drive checks completed with all passed. The KS57 said it found problems (always says that) but only ran a short while and restarted. Running the guided setup it would connect, set the clock, get account status, complete the download, and a minute into the loading info, it just restarted and would present the country choice all over again at bootup.

    Figured, maybe the hard drive is having issues or there is just unsolvable corruption. So, someone was selling a "TiVo Premiere Series 4 TCD746500 (500GB) DVR (Open Box)" and no lifetime - which no one wants ;-) for $40. Bought it, thinking a cheap way to get an already configured 500GB HD, and figured I'd swap the drives into my LifeTime Tivo box and I'd be good to go.

    Here is what happened. I put my 320GB drive in the TCD746500 and ended still ended up in the guided setup loop. Put the 500GB drive in my TCD746320 and it booted with some slightly different choices on the guided setup (which makes me think it was a newer OS as my choice on video had a "smart" choice and no need for 3 thumbs up, stuff like that and putting in the Kick Start codes shows a blue light on acceptance while on my older TCD746320 the acceptance was flashing power/yellow light). Oddly it completed (or I think it did) the guided setup as I could have sworn I saw all check marks, even on loading info. Then it restarted and offered the guided setup again (so thinking it must have updated the OS, although I never saw a boot screen noting it was updating software), after that boot I was in the guided setup loop/restart.

    I put the 500GB drive back into its original TCD746500 and still in the guided setup loop/restart.

    So both Tivos are nowhere.

    Has to be a Tivo corrupted issue and not the drives or the Tivo themselves. Class action lawsuit perhaps????

    Anyway, as some of you noted that a reimage worked for them, can I get a link to the TCD746500 500GB drive image and the TCD746320 320GB image with the newest software, thanks?

    As an aside, so as not to lose some older stored shows on my 320GB, is there a way to copy the partition of a newer OS to my 320GB drive but keep the partition where the shows are stored. I'm guessing there are multiple partitions on the drive (maybe not, never really looked). Does anyone know if there is a way to do that? I would like to keep the shows I've recorded if possible. Or can I hook the 320GB drive as is to the eSata port after I get the 500GB drive up and running and will the Premiere then see the 320GB drive with the shows on them?

    Any advice and suggestions on any of what I posted is greatly appreciated.

    Thanks,
    Arnie
     
  7. Apr 26, 2020 #27 of 177
    asbaum

    asbaum New Member

    14
    0
    Jul 16, 2007
    OK, a bit more on post above.

    Well, it turns out that the "open box" I bought was really "used" as the guy actually ran and got stuck on the guided setup. How do I know? Well as I did more research I round and ran the KickStart 76543210 and it succeeded on wiping everything and on the next boot it really was a "first boot" having me test my sound by pressing the thumbs up and making me accept the license, questioned about my activiation and had no default zip code (as I remember as the case when I first booted). Anyway, I keyed in all the details and hoping for the best was sorely disappointed as I'm backup to the infinite guided setup loop.

    Someone posted a link to the TCD746320-20.7.4.RC42.vhd on one of these threads (thank you) so downloaded that so can hopefully restore to a hard drive and see if I get any further.

    I'm running Windows 10 (upgraded from Windows 7) and when I run DvrBbars.exe I get
    upload_2020-4-26_12-23-33.png
    I do have other computers running Windows 7 so will try it on that.

    But I came across a discussion on copy vhd to a physical drive

    Copying a VHD to a physical disk

    And they posted a link to a freeware that will write a .vhd file to a physical drive

    HDDGURU: HDD Raw Copy Tool

    I haven't tried it yet, but might just go that route.

    Thought I'd keep you all up to date on my adventure ;-)

    I truly believe this is the fault of Tivo and not our boxes. I'm going to reach out to them on Monday. But I'm thinking this could be a class action lawsuit. I happen to be in IT for longer than some of you are born ;-) and I know vendor issues when I see and read about them. One of my clients is an attorney who likes these sort of cases, so I might be reaching out to him.

    Just as an aside, I have a client who had Comcast/Xfinity as their ISP and they used an online website pretty much all day to keep track of their business. But throughout the day they'd fall off the internet. When I looked into the modem logs I can see it was disconnecting as it lost connection with Comcast. Deep research into the problem suggested an issue with the Puma6 chipset in the modem they were leasing from Comcast. I had Comcast replace the modem and told them I wanted a Broadcom chipset as that wasn't having these latency issues. They sent out their service guy and he was holding another modem with a Puma6 chipset. Told him no go and he offered a different modem he had in his truck that actually had the Broadcom chipset. He hooked it up and they have been good ever since. Well as you would think, a lot of people had this problem and a class action lawsuit was filed against Intel as they knew of the problem and can't fix it:

    Puma 6 Cable Modem Chipset Defect — Schubert Jonckheer & Kolbe
    Schubert Jonckheer & Kolbe is investigating whether cable modems containing Intel's Puma 6 chipset, including the Arris SB6190, contain a serious defect that prevents them from operating properly. Reports on multiple websites and forums indicate that these cable modems suffer from "latency jitter so bad it ruins online gaming and other real-time connections." Intel has confirmed the defect, stating that the company is "aware of an issue with the Puma 6 system-on-chip software that impacts latency," but after numerous months, has failed to release any update that fixes the issue.

    Soooo, maybe we have a case against Tivo for bricking our Premiere's??

    Thanks,
    Arnie
     
  8. Apr 26, 2020 #28 of 177
    ggieseke

    ggieseke Well-Known Member

    5,925
    747
    May 30, 2008
    Error 5 is "access denied" (some kind of rights issue).
     
  9. Apr 26, 2020 #29 of 177
    asbaum

    asbaum New Member

    14
    0
    Jul 16, 2007
    Thanks for the reply regarding Error 5.

    I tried to run in compatibility mode but got the same error.

    I just tried running it on my Win7 laptop and same error.

    I'm thinking that the file that I downloaded (DvrBARS1007.zip) is corrupt. My file size is 1524KB, is that correct? Do you have a link to the most current file?

    Thanks,
    Arnie
     
  10. Apr 26, 2020 #30 of 177
    jmbach

    jmbach der Neuerer

    3,131
    464
    Jan 1, 2009
    Run it as an administrator and make sure any anti-virus programs are disabled.

    Sent from my SM-G988U using Tapatalk
     
  11. Apr 26, 2020 #31 of 177
    asbaum

    asbaum New Member

    14
    0
    Jul 16, 2007
    Thanks again for your reply.

    On Win7, disabled real-time antivirus and did the "run as administrator" - same error. Read on another thread to try disabling the SD card reader so tried that no luck.

    I have an old XP computer, I will try it there.

    Regards,
    Arnie
     
  12. Apr 26, 2020 #32 of 177
    terpfan1980

    terpfan1980 It's Just TV TCF Club

    24,031
    1,758
    Jan 28, 2002
    Xbox Live:...
    I seem to be joining this party too. I have a Premiere XL that won't exit the setup loop at boot up. I would like to get it going again. Not sure what size drive I have in it at this point. Would love a pointer to a known good image along with tips on how to use same.
     
  13. Apr 26, 2020 #33 of 177
    terpfan1980

    terpfan1980 It's Just TV TCF Club

    24,031
    1,758
    Jan 28, 2002
    Xbox Live:...
    Just to add more data points... unit is a 748-001
     
  14. Apr 26, 2020 #34 of 177
    asbaum

    asbaum New Member

    14
    0
    Jul 16, 2007
    ggieseke, just ran DvrBARS.exe on a WinXP computer and getting this error:

    upload_2020-4-26_21-4-17.png

    So, I'm guessing I have a corrupt file. Do you have a link for DvrBARS, perhaps?

    Thanks,
    Arnie
     
  15. Apr 26, 2020 #35 of 177
    asbaum

    asbaum New Member

    14
    0
    Jul 16, 2007
    OK, silly question, do I need to have a USB attached empty blank drive (or an internal SATA drive) connected first before running the DvrBARS.exe and since it can't find a "second drive" it crashes?
     
  16. Apr 27, 2020 #36 of 177
    HerronScott

    HerronScott Well-Known Member

    7,582
    1,113
    Jan 1, 2002
    Staunton, VA
  17. Apr 27, 2020 #37 of 177
    ggieseke

    ggieseke Well-Known Member

    5,925
    747
    May 30, 2008
    Sent.
     
  18. Apr 27, 2020 #38 of 177
    ggieseke

    ggieseke Well-Known Member

    5,925
    747
    May 30, 2008
    Are you extracting the exe from the zip file before running it?
     
  19. Apr 27, 2020 #39 of 177
    asbaum

    asbaum New Member

    14
    0
    Jul 16, 2007
  20. Apr 27, 2020 #40 of 177
    terpfan1980

    terpfan1980 It's Just TV TCF Club

    24,031
    1,758
    Jan 28, 2002
    Xbox Live:...
    I contacted Weaknees and inquired as to whether or not a "new" drive upgrade kit from them would solve the problem that I'm having with the unit mentioned above. They claim yes that it will, though the ship drives that are "ready to complete" new setup process which is exactly where I'm having issues with the current unit and drive.

    I ordered a drive kit and will give it a go. A new drive (even if slightly spendy) would be a good thing since I don't recall enough of the history of the drive and unit that I'm working on (I retired that Premiere XL when I upgraded to a Bolt along the way, that retirement occurred a few years back, with who knows how much usage of the unit done before that).

    I really appreciate the assistance (especially from ggieseke) here and will report back on my success or failure after receiving the drive kit from Weaknees.
     

Share This Page

spam firewall

Advertisements