HELP! Tivo Premiere stuck in guided setup loop?

Have you run diagnostics on the hard drives?


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I have same issue. had not one BUT two tivo premiers brought out of retirement today. Got them online and they do the same behavior you describe. never ending restart loop. Both of them do this exacty the same so I know it is not the units but rather the Premiere's not working with Tivo HQ servers properly and updating the unit correctly.

Your drives are fine. this is tivo bricking our units 100%.

Their plan worked. I ordered a new Tivo bolt tonight so will try that out. If I don't like it can send back within 30 days. I guess the old units were 8 and 9 years old so got my money out of them. both had lifetime service. too bad tivo does not at least let us transfer this to the new units considering they bricked the old ones.

 

Usually once a year they have a promo where you can transfer lifetime to a newer model unit for $99 (usually summer.) Assuming the unit being transferred from has connected to the Tivo service within 6 months to a year. In the past few years it has been transfers to Bolts I think. Maybe in 2020 it will be transfers to Edge. Connect those older Tivos at least once every six months to keep them active. This Premiere thing is scary, I have two up and running, now I would be afraid to run a guided setup, based on what I have read here.

 

I am having a similar problem as Doug. I have a Premiere Series 4 TCD750500

I received a fresh image from Greg (ggieseke) and restored it to a WD 1TB drive using DVRBARS. The Tivo starts up and gets through some of the setup. it connects out to TiVo for data. From there it reboots and starts over again like it's the first time it's running. Any advice?

It's been 5+ years since I upgraded a drive so I am relearning a lot.

 

I'm seeing the same symptoms here on a relative's Premiere XL4.
No amount of reimages or other attempts appear to get me any further. The TiVo seems to be downloading a large update, but then reboots automatically just where it would begin the "loading info" step.

Very frustrating to say the least...

 

Darren Beck, you say you have two Premiers that do not work. Others can let you know if the software is compatible. But if you swapped the drives and then the other one works it would prove it was not hardware and instead Tivo bricking the unit. Of course others will also let me know if swapping the drives won't work because they are married to the motherboard.

 

I have a Premiere XL that will not play video from Youtube, or Netflix or Yahoo. I think the problem must be a bad Main CPU, the one that has a big HeadSink.
The HDMI did not work, so I used composite for testing.
I got an Image from this forum, and used DVRBARS and then used MFSTOOLS. This got me to the setup loop.
I made a backup image from my old drive using DVRBARS and restore to a new HD following the previous steps, this time got me all the way and setup was complete. The bad news was that any video I play got me to reboot. I think my box must be really dead.
But I think there must be hope for some of you, from the setup loop.
I got the image for Premiere XL, if anyone wants to try. send me an email, it is on DROPBOX.
-Luis.

 

curious, what's the software version of your image?

 

Still no luck with my 748000. I got one image from ggieseke. Because I can not get past the set up loop I can not tell what version software it is. Please PM me with any image for the Premier XL you might have and if you can also tell me what version it is that would be great. I am determined to make this thing work and lucho's report gives me hope.
Thanks,
Tom

 

I think the image is before 20.7 because it did an update after the first setup.

 

i am having the same problem. Did anyone find a fix for this yet?

 

jg77, I had the same problem when restoring a fresh image of 20.4 to my 748000 premier xl. It would never successfully update, my guess is because the software version is too old. I was able to successfully restore and update a newer version 20.7 image. What is the version of the image you are trying to restore and what is the model number of your TiVo? I have a 20.7 image from my 748000 I could make available to you if you don't have that version it already. Others may have an updated image for different model numbers.

 

jg77 lucho's image has been reported to work:

Premier XL died

 

What model number do you have?

 

Thanks for responding. I am new to TIVO (yeah, I know) so I don't know the version of the image. My model no. is TCD46320.

 

TCD746320

 

Thanks. Question: How do I restore this to image to the unit?

 

Sent. Use DvrBARS to restore the image.