Help needed with strange problem watching recorded shows

Discussion in 'TiVo Roamio DVRs' started by bertp, Oct 25, 2020.

  1. bertp

    bertp New Member

    19
    7
    Sep 24, 2018

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    Beginning this morning, every time we tried to watch a recorded show on our Roamio, it rebooted! However we could watch live tv on the Roamio AND we could also watch the recorded shows if we watched them on a mini connected to the same Roamio.... but just not directly watching through the Roamio itself... Bizarre!

    Anyone have ideas about what could be happening?

    More info: Before this morning we have had a couple of undesired reboots in the last couple of weeks. I wasn't present at those times so I am not sure whether they happened when starting to view a recorded show or not

    Also coincidentally but probably unrelated; a couple of days ago our TIVO listing schedule was incorrectly changed. Our CBS affiliate's listings was replaced by CW affiliate in a different market about 120 miles away

    other than those annoyances the Roamio seemed to be working normally before this morning
     
    Last edited: Oct 25, 2020
  2. kpeters59

    kpeters59 Well-Known Member

    3,048
    632
    Jun 19, 2007
    Houston, Texas
    Consistant Rebooting?

    Call TiVo in the morning and insist they disable pre-roll ads for your TiVo.

    -KP
     
    bertp likes this.
  3. bertp

    bertp New Member

    19
    7
    Sep 24, 2018
    Yes that makes sense... At least it is a start to narrow down problem and it is easy to do. Hopefully the pre-rolls will prove to be the problem!

    Thanks!
     
    Last edited: Oct 26, 2020
    Michael Akuszewski and kpeters59 like this.
  4. Michael Akuszewski

    Michael Akuszewski New Member

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    0
    Oct 27, 2020
    If you remove your unit from your network it should play back as well, then put the unit back on line after watching your show to receive updates. Not the best, but it will work until TiVo gets this corrected.
     
  5. bertp

    bertp New Member

    19
    7
    Sep 24, 2018

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    Update: Been running flawlessly for the past few days after the pre-roll adds were disabled. Thanks again.
     
    Michael Akuszewski and kpeters59 like this.

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