Help! I think my TiVo Died

Discussion in 'TiVo Series3 HDTV DVRs' started by BankZ, Oct 11, 2011.

  1. BankZ

    BankZ New Member

    188
    0
    Aug 16, 2007
    I think my TiVo HD just died. I plug it in, the lights flash for a brief second and then they go out. I also hear a low buzzing sound. Any ideas?
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    11,866
    962
    Apr 6, 2000
    SF Bay Area
    Possibly the power supply, blown capacitors, etc.
     
  3. BankZ

    BankZ New Member

    188
    0
    Aug 16, 2007
    So, is my best bet to buy a new power supply?
     
  4. Len McRiddles

    Len McRiddles New Member

    1,262
    1
    Dec 21, 2002
    U.S.S.A
    Are the capacitors bulging? Be very careful if you open the Tivo.
     
  5. BankZ

    BankZ New Member

    188
    0
    Aug 16, 2007
    Nothing bulging. I ordered a new tivo on ebay for $75 and will try to take the PS from it. Hope that fixes it.
     
  6. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    That buzzing sound could be a good power supply dealing with an overload.

    You should remove the hard drive and see if the TiVo will put the Welcome screen up and keep it there without rebooting.

    If so, then the problem may be the hard drive.
     
  7. BankZ

    BankZ New Member

    188
    0
    Aug 16, 2007
    Removing the hard drive did nothing
     
  8. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    Then it's either the power supply or the motherboard:)


    (or a swarm of bees:D)

    Probably the power supply.

    This isn't the lifetimed unit you're selling is it?
     
  9. jlb

    jlb Go Pats!

    9,071
    331
    Dec 13, 2001
    Burlington, VT
    As long as the hard drive is out, you might want to make a backup image and/or upgrade the HD.....
     
  10. Sarge3515

    Sarge3515 New Member

    23
    0
    Oct 5, 2003
    Virginia
    I may be in the same boat, but I have another question. IF the internal hard drive is failing and I have an external drive also connected are the recordings speed across both of them? Is there anyway to view/remove the recordings from the bad drive?
     
  11. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    If you have an internal and external drive, every recording made after you added the external has been split between the two drives, as in part of the recording on one drive and another part of it on the other drive.

    So recovering any recordings will require both drives.

    Besides, odds are that it's your external drive failing, based on everything I've read here of the experiences of others, although based on that same reading, you might first suspect the data cable between the TiVo and the external drive.

    Search the drive upgrade and expansion thread for terms like external and eSATA and Antec enclosure.

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=370784

    Now that richsadams has bowed out of active participation, we all have to get used to doing a lot more of the researching ourselves.
     
  12. Sarge3515

    Sarge3515 New Member

    23
    0
    Oct 5, 2003
    Virginia
    Okay, I have performed the kickstart 54 and both drives passed all tests. (internal & external) I checked the power supply and did replace one cap that was buldging but had not popped.

    I am still getting freezes, pixelations and slow response to remote commands. Is it time to hang it up? Should I try getting a replacement drive? I just don't want to try money away.
    Thanks
     
  13. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    Take another look at the power supply. edit: this next sentence needs, and receives, ammendment below If any of the big caps are CapXon brand, replace them no matter what they look like. If they aren't that brand, check near the one you replaced for another one with even a hint of a not perfectly flat top or even the least bit of the plug on the bottom giving way.

    EDIT:

    For the benefit of future searchers, when I talk about the big caps I mean the ones on the output side of the supply. The big one on the input side doesn't seem to have problems and is probably best left alone.

    As I mention elsewhere CapXon brand has a pretty poor reputation overall, and I've pulled bad ones out of non-TiVo equipment, but the 3 S2 DT power supplies I have are all still good and they have CapXon caps in the places where caps go bad, and the bad caps I've found in TiVo supplies so far have been Teapo brand, so perhaps I was a bit hasty in my advice to replace the CapXon caps just for the sin of being that brand.

    If, as in Sarge3515's case, you find one that's bad, if you know enough about electronics to tell if another one was in electrical parallel to it, you should probably replace it as well.

    The S3 HD supply has 3 16V 2200uF caps right together and 2 of them are paralleled from the +5V output to ground. I'd consider them both suspect if either showed any signs of bulge at all.

    The 3rd one is physically next to those 2 but in a different circuit.
     
  14. Sarge3515

    Sarge3515 New Member

    23
    0
    Oct 5, 2003
    Virginia
    I'll do it, I see this problem all the time with TV power supplies just never knew Tivo has similar problems. Thanks
     
  15. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    TVs, TiVos, computer motherboards since at least the days of the Pentium II-running BX chipset, computer monitors, and pretty much anything else that's mass produced and has electrolytic capacitors in it.
     
  16. Sarge3515

    Sarge3515 New Member

    23
    0
    Oct 5, 2003
    Virginia
    Okay, changed out all the CapXon caps. Last night looked okay watching live and some previously recorded shows. Tonight I go to watch a show recorded last night and noticed that it had only recorded about 41mins of an hour show which meant it may have restarted itself. I started watching it and sure enough I had the pixelation and freezes again.

    So do I try a hard drive next or thank it for its years of service and upgrade?
     
  17. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    Suggest you start a separate thread on "Can I combine internal and external to bigger internal drive, saving shows?"

    I'd like to know the answer to that one myself.

    At this point I'd be tempted to run the original manufacturer's diagnostic software on your internal drive (could take several hours) and see if the same can be done with the external or if the external can be disassembled without being destroyed and then testing the drive itself with the manufacturer's diagnostic software.

    Keep in mind that you just saved yourself the cost of a new power supply, or the cost of a used one with no warranty that could have gone bad as soon as you fired it up.
     
  18. Sarge3515

    Sarge3515 New Member

    23
    0
    Oct 5, 2003
    Virginia
    Just wanted to post a follow up. Appears the hard drive was the problem. Ordered a new hard drive from DVR Dude and everything seems to be working okay now. Got rid of the external drive and went with the 2tb drive, over 300 hours of HD recordings.

    Thanks for all the help.
     
  19. BankZ

    BankZ New Member

    188
    0
    Aug 16, 2007
    My problem was the power supply. I bought a TivoHD on ebay for $70
     
  20. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    Now that you changed out the caps the power supply should last as long as that new drive.

    Where did you get replacement caps?

    Got a link?

    (I'm fixing an HD power supply)
     

Share This Page