HDMI FAILURE Poll - EVERYONE please respond

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by unixadm, Jul 3, 2004.

Have you had an HDMI Failure?

  1. No failure - In service for over 2 weeks and going strong

    863 vote(s)
  2. Had Failure on 1 unit - Made in USA

    223 vote(s)
  3. Had Failure on more than 1 unit - Made in USA

    83 vote(s)
  4. Had Failure on 1 unit - Made in Mexico

    291 vote(s)
  5. Had Failure on More than 1 unit - Made in Mexico

    74 vote(s)
  6. Do Not have HDMI/DVI Connection - Don't know if it works

    421 vote(s)
  1. Aug 4, 2006 #1421 of 1437

    looter Member

    Jun 18, 2003
    Long Beach


    Mine failed a few months ago. Can I change my answer? I purchased it earlier this year. Hecho en Mexíco.
  2. Aug 6, 2006 #1422 of 1437

    ebr New Member

    May 16, 2004
    My HDTivo is an original. Got it in June of 2003. Didn't use the HDMI connection until about six weeks ago and it worked fine until yesterday when I upgraded the unit with a second hard drive so that I could record more HD movies to watch with my new fabulous HDMI connection. When I hooked it back up after the upgrade - no video or audio via HDMI but it does cut off the component output.

    Is there any hope for me?
  3. Aug 6, 2006 #1423 of 1437

    teasip Member

    Aug 24, 2002
    CSS, $100, turnaround time approximately one week. Do a search for specifics.
  4. Aug 6, 2006 #1424 of 1437

    Bilbrey Active Member

    Jan 28, 2001
    I fixed my own by resoldering the connector. (See pictures earlier in this thread)
  5. Aug 7, 2006 #1425 of 1437

    optimusprime44 New Member

    Aug 7, 2006


    This wasn't about the HDMI cables. The whole thing will not work after just one day of being installed.
  6. Aug 9, 2006 #1426 of 1437

    Bilbrey Active Member

    Jan 28, 2001
    Sorry, skimming too quick.

    Well, that sucks. :(
  7. snooplives

    snooplives Fa-sizzle dizzle

    Jan 16, 2004
    Long Island, NY
    Last week my Panasonic 50" RPLCD got back from service. I plugged in the HDTivo to my dvi input. The picture looked flourescent. I thought it was the tv. Tried the component input and the pic was fine. Called D*, and they said I have to have a service call, which is today. Why can't they just send me a new one?

    I told them the HDMI is a known issue, but of course the CSR didn't know what I was talking about.
  8. mgoddard1

    mgoddard1 New Member

    Jun 2, 2004
    Too bad you can change change your original response to the poll because mine failed 2 weeks ago. I bought mine in May of 2004 so it was one of the original ones and since I had 'enhanced' my hdtivo with a larger drive and some other unamed software modifications I had no desire to send it back to directv. Instead I sent my HDMI card to these guys:
    and I had it back within a week and it works perfect. They did a nice job of reworking the main board connector and even reinforced some of the pins with solder to prevent it from happening again.
  9. cwest02

    cwest02 New Member

    Aug 22, 2006
    my didnt work as soon as i got it, the installer said it was my tv, i check with an tv and it was the box, everything was green, called they are sending me one overnight for free
  10. Avenger

    Avenger Also Banned

    Mar 26, 2002
    Yeah, mine quit suddenly after 14 months of service. The TV will not establish an electronic connection to the HDMI card at all. Now using Component and I'm not happy about it. Maybe I'll have to ship the card off to CSS to get fixed.
  11. Bilbrey

    Bilbrey Active Member

    Jan 28, 2001
    OK, earlier in this thread I posted some pictures which I hosted on my own web page (a year ago...).

    Had some time off, cleaned up a few things, cleared out old images from the website.

    A few days later I got an e-mail asking me for the pictures... So I put them back as they seem to be still helpful.
  12. BlankMan

    BlankMan I'm the Kettle

    Mar 30, 2002
    Well after using my HR10-250 for 2-1/2 years via the component connections I finally purchased a HDTV that has HDMI connections so I figured why not use them. Well as I now find out, because my HDMI card is bad, that's why not.

    Read this whole thread earlier today to get an understanding of the problem, 90% bitching about the problem and about DTV, 10% actual constructive troubleshooting and problem/solution analysis.

    Looks like Brett nailed it, by the way I have to move and hold the board to get it to work matches with the rotation of the board then putting pressure on the connections under the connector making any bad connections. Let's CCS's super secret cat out of the bag.

    But hey, CCS is right, that's a difficult fix and without the proper equipment impossible for the average Joe to do so it's worth the hundred bucks. I have two buddies that might be able to do it, one owns his own board house, the other runs the SMT production for a Fortune 50 company. Either would probably be able to do it, but both are unknowns, so I'll be going with the known and send mine out to CCS.

    Then I'll hit DTV up for having to send money to fix a known problem they chose to never address.

    And thanks for those pics Brett.
  13. Bilbrey

    Bilbrey Active Member

    Jan 28, 2001
    With the 'right' gear, it is pretty easy. But the trick is having the right gear. ;)

    I'm thinking this qualifies for Class Action Lawsuit...

    Your welcome, and I will leave them up for others since they are proving helpful.

  14. BlankMan

    BlankMan I'm the Kettle

    Mar 30, 2002
    Got my HDMI card back today from CCS. It appears they completely removed the connector and re-installed it. I say that because the red lump of glue that was under the mounting studs on both ends of the connector are gone. And I can see lumps of solder on each of the pins on the back side of the connector. Looks like hand soldering.

    But the jury's still out for a bit. When I first installed it and powered up the box there was no picture via the HDMI port until the unit got to the "Almost there" screen. I'm not too alarmed at that, could be that the unit had to once again discover the card. Because I then powered it down to put the cover on and afterwards on power up I got the "Welcome" screen right away.

    But, in switching between inputs on the TV, from using the TV's internal HD tuner to the HDMI port connected to the HR10-250 I got a green screen. Completely green, sound was there though. So I switched the TV to a different input and then back to that HDMI input and the picture was there.

    I don't like unexplained anomalies, thus I'm hoping this problem is really, completely, fixed and is not going to rear its ugly head again in the future.
  15. webpowered

    webpowered New Member

    Nov 11, 2004
    My first HD TiVo never worked with HDMI. I got the card repaired from CCS, and it worked for about 6 weeks then started giving me a blue screen saying TiVo overheating and shutting itself down. Even after restart my TiVo wouldn't last more than a few minutes before going to that blue screen warning. Switched to 3-color component connection and it worked fine. I even sent the card back to CCS who tested it and said it's fine, but it still didn't work in the unit.

    That same TiVo finally died, when Hard Drive died. DirecTV replaced it with refurbished model that worked great. Then a few months later the tuners burned out on it, and DirecTV replaced with a third TiVo I'm using now. HDMI worked for about 6 weeks, then I got the same blue screen overheating message, so switched to 3-color component. The Hard Drive is going on this one too. I get spontaneous restarts almost every day, sometimes more than once a day.

    I use a Sharp Acquos LCD. Some people on this forum have reported some sync problems with HDMI on some Sharp TVs and other brands too. It seems strange to me though that it will work fine for about 6 weeks.

    I don't really want the Mpg4 DVR, so am trying to keep using these HD TiVo's as long as possible, but comcast using series3 HD TiVo and cable card is tempting! They have Stz-HD and Cinemax-HD which would be nice!!

    When will DirecTV have more HD satellite channels? (Not just the locals in separate markets)_
  16. mfleming

    mfleming New Member

    Mar 26, 2004

    After giving up years ago on this unit due to hdmi failure and periodically coming back to see no fix is yet done, I'm back again after a year or so absence. Is it the same old thing still? Or can I safely buy one? Or is there somewhere I can buy one where they fix them before selling them?

    I've got a DTV Plus HD DVR in a box I bought a few weeks ago from Costco, but I've been waiting for my HD network station waivers to come in before opening it up. But, I still have much trepidation using that box since I have a non-HD similar DVR on another tv and it just does not compare to Tivo.

    I want my (HD) Tivo!!!!
  17. Sparky

    Sparky New Member

    Dec 16, 2001
    San Mateo,...
    After a long few years of service my HDMI card gave up the ghost. It had been acting flakey for some time and I did the open the box and reseat thing. This last time it did not come back :(

    After investigating I see I can get a replacement for $250. With that in mind I called D* and said I was having picture freezes and audio drop outs, not mentioning the HDMI thing. They told me to do the big reset which wipes out everything, which I proceeded to do.

    While on the wire I decided to upgrade and will be hit with $299 and 3 or 4 months of free HD service. Just about even as far as the bucks are concerned. So in a couple of weeks I'll get a new dish & DVR.

    The past few days the picture has quit freezing and the audio seems fine but I have not checked the OTA Fox station which is where I noticed the most audio problems.

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