HDMI FAILURE Poll - EVERYONE please respond

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by unixadm, Jul 3, 2004.

Have you had an HDMI Failure?

  1. No failure - In service for over 2 weeks and going strong

    863 vote(s)
    44.1%
  2. Had Failure on 1 unit - Made in USA

    223 vote(s)
    11.4%
  3. Had Failure on more than 1 unit - Made in USA

    83 vote(s)
    4.2%
  4. Had Failure on 1 unit - Made in Mexico

    291 vote(s)
    14.9%
  5. Had Failure on More than 1 unit - Made in Mexico

    74 vote(s)
    3.8%
  6. Do Not have HDMI/DVI Connection - Don't know if it works

    421 vote(s)
    21.5%
  1. Mar 4, 2006 #1401 of 1437
    teasip

    teasip Member

    548
    1
    Aug 24, 2002

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    The card number is printed on the card itself. You would have to remove the cover to see it. I haven't made the effort to look at the replacement card that Weaknees sells but the issue on the HDMI appears to be one of a bad solder. CCS repairs this. Once I broke down and decided to take the chance on the repair it was painless. Kudos to CCS.
     
  2. Mar 4, 2006 #1402 of 1437
    joetoronto

    joetoronto HR10-250 Lover

    322
    0
    Jul 26, 2004
    Toronto, Canada
    so then i should expect a big difference on a good new 50" plasma, AbMagFab?
     
  3. Mar 5, 2006 #1403 of 1437
    Markyt

    Markyt Markyt

    3
    0
    Mar 4, 2006
    I am until I have time to bring it in. The HDMI is broke and it's under warranty. That is reason enough to bring it in, plus CC will refund to me that amount of the reduced price to me. I originally paid $1000 for it, they have refunded $250 since and it should be another $150 now (depending how it goes with the new DTV leasing thing). I also have mutliple component output devices and have used up all the component inputs on the tv.

    Mark
     
  4. Mar 5, 2006 #1404 of 1437
    joetoronto

    joetoronto HR10-250 Lover

    322
    0
    Jul 26, 2004
    Toronto, Canada
    you should think about getting one of these , Markyt.

    i have one and the thing is amazing, it controls up to 4 component/optical sources with a built in sensor, digitally.

    it did the trick for me and it beats running video through an audio receiver, like i was doing before.

    it makes for a cleaner picture.
     
  5. Mar 5, 2006 #1405 of 1437
    Markyt

    Markyt Markyt

    3
    0
    Mar 4, 2006

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    you should think about getting one of these , Markyt.

    i have one and the thing is amazing, it controls up to 4 component/optical sources with a built in sensor, digitally.

    it did the trick for me and it beats running video through an audio receiver, like i was doing before.

    it makes for a cleaner picture.

    Thanks for you advice but I'll opt for the free brand new replacement HR10-250 that CC will give me. Or maybe wait for a MPEG4 DVR to hit the store and replace it with that.
     
  6. alexandrepsf

    alexandrepsf New Member

    41
    0
    Oct 25, 2005
    Hi,

    I recently bought a TV with an HDMI input and wanted to test my HD DTivo box HDMI output on the TV, no luck.

    I wanted to know how can I figure out if the HDMI card in my box is one of the deffective cards or not?

    I bought the HDTivo box on May 2005, I know it was a refurbished box so not sure when it was built.

    Thanks for your help.
    Alex
     
  7. newsposter

    newsposter Poster of News

    35,616
    65
    Aug 18, 2002
    SE PA
    people here have said that if there is no build date on the back of the machine, that it has the newer card. Somewhere here (unless i'm confusing my forums) are the serial numbers on the boards i believe. Hopefully either a search or another member will enlighten you more.
     
  8. alexandrepsf

    alexandrepsf New Member

    41
    0
    Oct 25, 2005
    Thanks for the reply.

    I looked and could not find my Serial Number in this thread, there is no creation date on the box though.

    I tried with a new HDMI box and it did not work either.

    Called D*. The person suggested me to try the box on another TV with HDMI to make sure it is not my new TV's problem. i mentioned that I pay $8 a month for service on this box and the only service that they provided me is that I need to find a neighbor to see if the box is working or not. When i mentioned that I heard about some of the builds of this box having problem with HDMI output after that she talked to her manager she said that it is the process to make sure that they will not send out a technician if the problem is with the TV.

    I am so pissed. i will call them later, but right now I could just eat the early terminasion fee and drop D*.
     
  9. teasip

    teasip Member

    548
    1
    Aug 24, 2002
    Go to the CCS website (company that does the HDMI card repairs) and read about the faulty cards. As I recall they give you the faulty serial number to look for (printed on the HDMI card inside the unit which is easily removable). Mine was one of those, took it out, shipped it off, back in one week, working great since. Yes, it costs $100 but a good investment in my opinion, especially if you got your HR10-250 discounted.
     
  10. alexandrepsf

    alexandrepsf New Member

    41
    0
    Oct 25, 2005
    I am paying a monthly fee for their service plan, why should I pay $100 for the repair? They are in fault in here.

    I paid for the box, it did not come to me for free.
     
  11. Seminole

    Seminole New Member

    540
    0
    Oct 27, 2003
    E.Walpole MA
    I just got a new tv and tried hooking up the HDMI which did not work and was not surprised at all as I know this was a issue when I bought the box 18 months ago but my old tv did not have a HDMI input.

    I guess I will have to start fighthing the battle with D* to get another box but I will not sign up for2 more years as I have just about had it with D* and once FIOS is available in my area I am leaving D*
     
  12. Seminole

    Seminole New Member

    540
    0
    Oct 27, 2003
    E.Walpole MA
    I just got a new one being sent out with no comitment because I have the protection plan I was told. They were very nice about the whole situation had me try a few things and agreed to send a new one.
     
  13. kenyjr

    kenyjr New Member

    57
    0
    May 27, 2005
    I got mine 3/12 went out 3/14 got a new one and it went out but now im have a hard time with d they say they will replace it in tell the new ones come out in june i've tired three times so far.
     
  14. Brillian1080p

    Brillian1080p Member

    171
    2
    Apr 10, 2006
    Wet...
    Please pardon me for asking, how can I tell where it was made?

    There is nothing about it on the back of the unit.

    Mine was manufactured August of 2004. I just now was able to try the HDMI and I get nothing. It does knock out the component signal, so something is happening.
     
  15. Seminole

    Seminole New Member

    540
    0
    Oct 27, 2003
    E.Walpole MA

    That is what mine is doing as well I hope my new refurb box works ok.
     
  16. newsposter

    newsposter Poster of News

    35,616
    65
    Aug 18, 2002
    SE PA
    There's a thread somewhere with the specifics, i forget them. But it was something like if it has no date, it's 2005? or after and has the new hdmi card.
     
  17. yngdiego

    yngdiego New Member

    24
    0
    Dec 9, 2001
    So. Calif
    Mine died today on me...unit was about 18 months old, and was a replacement for my first unit where the HD died on me. Spent 2.5 hours on the phone to get a out of warranty replacement with the 2year service contract waived. Had to make several calls, talk/yell at several managers, etc. Not at all a pleasant experience.
     
  18. symneter

    symneter New Member

    1
    0
    May 11, 2006
    I have had this unit for 11.5 months and tried the HDMI for the first time since buying a new Samsung front projector. HDMI worked for 30 second, then pow! I have a replacement coming. The strange thing is this. When I went back to using the component input, the reds are now smeared or blotchy. Is there a connection to the HDMI failure? Just wondered if anyone had ever experienced this. I scanned most of this thread, but if it has been covered, sorry.

    Symneter
     
  19. Bilbrey

    Bilbrey Active Member

    2,012
    0
    Jan 28, 2001
    Sunnyvale,...
    I've not had that experience. There 'should be no connection', but obviously I can't tell from here what happened...
     
  20. MoInSTL

    MoInSTL New Member

    44
    0
    Jan 24, 2006
    Searching the thread, your's is the first description that is similar to my problem. I switched HDMI cable first, then to component and it looks like 256 colors on a PC and faces in particular look bad. Very red and almost mask-like. Reminds me of a color negative. They are sending a new box, but I am wondering is you recall if yours looked like 256 colors on a PC as well.
     

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