Advertisements My fifth unit was ordered on 11/26/05. I called 2 days later and found out the replacement had not shipped. They told me they were on backorder and the expected time would be 3-5 days before they shipped. You can check their website for status when you login. The big joke is I have been paying $8/month for the protection plan after paying $1000 for this unit. And now they can't even ship me a replacement because they have been dumping this unit in retail stores for $100 or so.