Advertisements As a follow up to my posting on 2 /26. The service tech came to my home looked at the box said yes it was bad. He has seen the HDMI connectors go bad right in front of his eyes. A call to Direct TV was made and they are going to send me a new unit via Fed Ex. Well this was almost 2 weeks ago. When I spoke to the customer service rep on the phone she said her computer would not accept the order but "she wrote it down" and as soon as her problem with the computer was fixed she would place the order. As i see it, this is just another stall by D-TV. I am going to call tomorrow. My next step is to contact The local TV stations in my area ( the consumer help division). They love to find problems and put them on the 5-oclock news. Hopefully the possibility of bad publicity in a very competitive market will push someone at D-TV to give me an answer. If this doesnt work i guess the next step is to find a lawyer who would like to make some money . I suggest anyone who calls D-TV to document the call. Get the Reps ID number along with their first name, time you called and what was said. If you record the call you must tell them so for legal reasons. Ill keep posting until i get a solution.