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HDMI Connection Not Permitted

Discussion in 'TiVo Help Center' started by gbenrus25, May 15, 2018.

  1. gbenrus25

    gbenrus25 Member

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    So I still get this error pretty often when I change to a channel the Bolt hasn't been on for some time. It eventually clears up on its own but is very annoying. I have the latest Hydra. I have also used different HDMI cables (the original TiVo one and other premium ones). Searching the forum, it appears a fix got released for Encore not I don't see anything for Hydra. Please does anyone know how to permanently fix this?

    Sent from my SM-G955U using Tapatalk
     
  2. gbenrus25

    gbenrus25 Member

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    Nov 1, 2017
    Anyone have an idea of what I can to to solve this? I've used validva cables and still get that message. Very frustrating message and nothing I've found online fixes it yet.
     
  3. gbenrus25

    gbenrus25 Member

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    Nov 1, 2017
    I should also note that at times, the Tivo's audio cuts out for like a sec. No idea why that's the case but maybe it's the strength of my Network. It night also be an unrelated issue.
     
  4. JoeKustra

    JoeKustra in the other Alabama TCF Club

    14,153
    1,993
    Dec 7, 2012
    Ashland, PA...
    I did a search for "HDMI connection not permitted" and got a whole bunch of results. This seems to be a problem.
     
  5. fcfc2

    fcfc2 Well-Known Member

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    You might want to try a different HDMI port on the TV if possible and also try to see if there is a newer firmware version for your TV.
     
  6. gbenrus25

    gbenrus25 Member

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    Nov 1, 2017
    I have tried different HDMI ports, different HDMI cables (including the one it came with) and I still get this error. Anyone else using a Samsung KS8000?

    Sent from my SM-G955U using Tapatalk
     
  7. sfhub

    sfhub Well-Known Member

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    Jan 6, 2007
    I've only gotten that overlay on the analog ports when an HDMI device was connected. I always thought the interpretation is they wouldn't allow analog component output if you had the capability of sending out encrypted digital HDMI output. My solution for my problem was to use an HDMI switcher and switch to different port when my TV shutdown, so I could still use the component output with my Slingbox.

    For your problem, it is surprising you are getting this overlay on the HDMI output. Is there anything other than HDMI cable between your TiVo and your TV? (HDMI switcher, Stereo, etc?
     
  8. gbenrus25

    gbenrus25 Member

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    Nov 1, 2017
    Thanks for your response. TiVo's connected directly to TV. It's a weird problem because it shows up when I switch channels or just turn on the TiVo (or try to watch a recording) but always clears up by itself in about 30 seconds. If there was really a problem with the HDMI, I won't expect it to clear up and for the channels to be displayed.
     
  9. sfhub

    sfhub Well-Known Member

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    Jan 6, 2007
    Well the encryption negotiation happens over an out of band channel and sometimes there can be timing issues or differences in how devices interpret the protocols, leading to behavior like you describe. These would be software or firmware issues.
     
  10. gbenrus25

    gbenrus25 Member

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    Nov 1, 2017
    Figured out that the "HDMI Connection Not Permitted" only occurs when the TiVo changes resolution. I know I can set the TiVo to always output in only one resolution but would rather it output in the correct resolution and have the TV upscale
     

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