HDCP 2.2 Error Message.

Discussion in 'TiVo Coffee House - TiVo Discussion' started by jlww68, Nov 17, 2019.

  1. jlww68

    jlww68 New Member

    16
    2
    Jul 31, 2012

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    Just got Tivo Edge for cable. . Had a Bolt Vox before. No issues with Bolt. Hooked up Edge, Had about 90 seconds of video, error HDCP 2.2 message with black screen. Ran directly to TV same issue. Called Tivo, told me bad HDMI port on Edge. Changed cables, rebooted, same issue. Anyone else have this issue. Ran Bolt for 2 years no problems.
     
  2. V7Goose

    V7Goose OTA ONLY and Loving It!

    1,639
    531
    May 28, 2005
    New Mexico...
    Although I do not think I have every suggested that someone believe what TiVo NO-help support has told them, I guess this is the first: If your box is new (obviously), and TiVo said it has a broken piece of hardware, why don't you simply have them send you another one?

    Even if they are wrong, like they usually are, you will probably get a spare remote and power brick out of it, and then you can still figure out the real issue without wondering if they box is bad.
     
    Last edited: Nov 17, 2019
  3. jlww68

    jlww68 New Member

    16
    2
    Jul 31, 2012
    Got it at Best Buy. Swapping it out today.
     
  4. kraventh1

    kraventh1 New Member

    4
    1
    Mar 30, 2020
    Did you ever get this fixed? I'm having the same issue
     
  5. ke3ju

    ke3ju Ed Ludwig

    296
    70
    Jan 4, 2004
    Seminole, FL

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    It's an annoying issue, especially considering there is no HDCP for OTA, but I still get the error a couple of times a month. Have to disconnect and reconnect my HDMI, and then go thru the whole Device Detection Process that my Samsung Smart TV forces me to go thru. It really sucks.
     
  6. kraventh1

    kraventh1 New Member

    4
    1
    Mar 30, 2020
    For me, I don't think it can handshake correctly w/ my sony TV. It recommends 1080p. I can choose 4k resolutions and it will display at those resolutions, but as soon as I play 4k content, I get the protection error. My Tivo Bolt with the same setup never had this issue and I could stream 4k content just fine.
     

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