hd tivo MAJOR price drop today

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by suncom3, Aug 13, 2005.

  1. Jan 2, 2006 #1201 of 1232
    bguild

    bguild New Member

    26
    1
    Jun 30, 2004

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    for Chicago Dave and Schuyler:

    For these deals you received, how long is your commitment or renewed commitment time: 1 year or 2 years? That's really what I care about... I want to make the jump, but I am a bit shaky on DirectTv right now with the loss of the Tivo and their promised of new HD channels "coming soon"
     
  2. Jan 2, 2006 #1202 of 1232
    trader61

    trader61 New Member

    2
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    Jan 2, 2006
    Better yet:

    New Unit $449.00 (New from eBay, shipping included)
    Instant #1 - $200.00
    MIR -$100.00
    Instant #2 -$150.00 (see below)

    Total: -$1.00 They paid me!!!



    I had a problem with the new receiver and had to get a replacement. When they sent replacement, they sent me a refurbished unit. I complained and said I shouldn't get refurbished after buying a new one just 6 weeks earlier. We settled on a $150.00 instant credit to keep me happy.

    Now this doesn't even take into account I sold my older Samsung HD receiver for $200.00
     
  3. Jan 2, 2006 #1203 of 1232
    DTV TiVo Dealer

    DTV TiVo Dealer Snr. Member/Retailer

    1,583
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    Nov 13, 2002
    Scarsdale, NY
    DIRECTV requires a 2 yr. programming commitment with any advanced product activation.

    The best deal I have heard of was a customer who got the retention credit plus the $200 mail-in rebate and the dealer discount, free shipping, no sales tax, 5 yr. extended and transferable parts and labor warranty and a gift with purchase.

    The deals just keep getting better and better.

    -Robert
     
  4. Jan 3, 2006 #1204 of 1232
    Chicago_Dave

    Chicago_Dave 65" is not enough

    12
    0
    Aug 6, 2004
    Phoenix
    bguild,

    I failed to ask about commitment terms, and they failed to tell me. I'll call back tomorrow and find out.
     
  5. Jan 3, 2006 #1205 of 1232
    dwynne

    dwynne New Member

    481
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    Mar 11, 2002

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    You can check your account online or call, but as Robert said - everyone tells me any deal on an HD box of any kind (Tivo or not) is a new 2 yr commitment.

    Dennis
     
  6. Jan 3, 2006 #1206 of 1232
    xtopher_66

    xtopher_66 Member

    898
    12
    Jan 7, 2004
    Arlington...
    Just a follow up on my experience with the deal I got when I purchased my HR10-250 through D*:

    While I was happy with the price I got, the $100 rebate and $120 credit ($20/month for 6 months) have been delivered. I did receive the $20 credit once, but not since. It shows up as a line item on my monthly statement but with a $0.00 amount. I sent in my rebate form in October but I haven't received a rebate yet.

    I've called D* 3 times about this already, but the credit still hasn't been restored even though each CSR promises that it would be taken care of by my next bill. They also claim they haven't received my rebate yet, and they are sending out another form to me.

    I think my next step is to call customer retention. I've been happy with D*'s customer service in my 6+ years of being a subscriber, but this is getting frustrating.
     
  7. Jan 3, 2006 #1207 of 1232
    newsposter

    newsposter Poster of News

    35,614
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    Aug 18, 2002
    SE PA
    xtopher....call and very politely, quietly, but firmly...ask them to give you the remaining 100 bucks all at once now because they haven't done it right in months and likely wont for the foreseeable future.. say.this will make the customer happy and avoid customer service expenses for the next 5 months for the inevitable calls you'll have to make

    say it will make you happy and should make them happy since they will have made you happy

    sounds corny but i presented that idea to them logically and calmly and they gave me the 100 bucks right away...
     
  8. Jan 3, 2006 #1208 of 1232
    Jeproks

    Jeproks New Member

    59
    0
    May 2, 2002
    In the...
    xtopher..I'm on the same boat as you are but when I add up the line items, the total is $20 less.
     
  9. Jan 3, 2006 #1209 of 1232
    BeauB

    BeauB New Member

    8
    0
    Jul 27, 2003
    First shot for me:

    $599
    -200 instant rebate
    -3 months free HD
    -6 months $20/month rebate
    Free dish upgrade install and would have done free OTA antenna (not needed though)

    Total out of pocket was $440 something with taxes and such

    Not impressed... I can go to Best Buy on Friday and get 10% off and then get the $200 rebate and get within $80 or so of their "deal" for me being a "Best Customer."

    Going to research Comcast a bit more and call back retention with some hard numbers. I am starting to think I don't want to be locked into DTV for 2 more years when Comcast has an HD DVR with more HD channels and all the locals now and I'd have a TIVO DVR from them to look forward to vs. DTV where I'd have MPEG4 and their own brand to look foward to (mpeg4) and dread (how badly will they screw up the DVR!?)
     
  10. Jan 3, 2006 #1210 of 1232
    Matt heebner

    Matt heebner New Member

    2
    0
    Jan 3, 2006
    Wauwatosa, WI
    I had just the opposite experience.
    I called Customer Retention just to inquire about the HD DVR and this is the deal I got:

    Intial price: $399
    Instant Credit: $150
    Showtime for 6 monthes free
    $5 off the HD package for a year (or the total bill I guess)
    Shipping and handling fee waived

    I ended up taking the deal but now I kinda wish I would have said that I wanted HBO instead. It really doesnt matter to me, but I think HBO has better movies. I havent had a premiuim channel in a while.

    The CSR did mention that because I was such a good customer, and have been with Directv for almost 10 years that he was authorized to give me this deal. The only thing I didnt like was I have to have an installer come out to "hook" it up for me. The second I said that having someone come out was not necessary, he told me he could not give the deal unless and installer came out. I set up the appointment for Friday Jan. 13th. (ha...Friday the 13th !)

    Matt
     
  11. Jan 3, 2006 #1211 of 1232
    xtopher_66

    xtopher_66 Member

    898
    12
    Jan 7, 2004
    Arlington...
    Sound advice. I make a conscious effort not to lose my cool when talking to the CSRs because I know it will do a lot more harm than good.

    I'll give them a call tomorrow.
     
  12. Jan 3, 2006 #1212 of 1232
    xtopher_66

    xtopher_66 Member

    898
    12
    Jan 7, 2004
    Arlington...
    That's pretty consistent with the purchases directly from D*. If you're lucky, you can just grab the Tivo out of the installer's hands, sign his paperwork, and he'll be on his way. Otherwise, just make the install as painless as possible for him with all of the cables ready to be plugged in and he will be gone in no time.
     
  13. Jan 4, 2006 #1213 of 1232
    xtopher_66

    xtopher_66 Member

    898
    12
    Jan 7, 2004
    Arlington...
    I checked my D* account online last night and found they credited me $100 all at once to make good on the original deal. Guess I won't have to call them now.
     
  14. Jan 4, 2006 #1214 of 1232
    BeanMeScot

    BeanMeScot Sci-Fi Junkie

    38,339
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    Apr 17, 2002
    Atlanta, GA
    I went with Comcast. So far, so good. I get $25 off their digital silver package every month and I get phone and Internet service for $69.99. I have been watching Carnivale and From the Earth to the Moon on On Demand. The INHD channels look GORGEOUS on my HD TV.

    I am still watching some stuff on my Tivo that was back logged. One of the Tivos crapped out last night. No more buying and replacing hard drives! Next time that happens, I'll call and get a new unit. No charge!
     
  15. Jan 4, 2006 #1215 of 1232
    newsposter

    newsposter Poster of News

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    I haven't researched my local cable in years but if it's as good as OTA or directv, i'd almost be tempted. however I couldn't stand paying 13 month extra for tivo.

    glad you found your solution. aww replacing bad drives is fun! not
     
  16. Jan 4, 2006 #1216 of 1232
    BeauB

    BeauB New Member

    8
    0
    Jul 27, 2003
    I'm starting to talk myself into Comcast, especially with rumored February release of their HD Tivo unit. The extra $13-14/month is somewhat annoying, but then I think back to how often I've upgraded Tivo units with D*. If I go with an HD Tivo now then that's another $300-400 now (about 2 years of Comcast rental fee's on the best scenario side) and then in another 6-8 months I'd probably want the H20-250 which could be anywhere from free (doubt it once they have me locked for 2 years with the H10-250) to several hundred dollars for an upgrade fee.

    I talked to a D* CSR last night about it and he said that there's no info on upgrade fee's at this point, but that the H20 was supposed to be a free upgrade and then got changed to a $99 fee and that he wouldn't be surprised to see something similar with the new DVR and even more of a fee since the unit is more out of pocket cost for D*. Sounded like a logical, honest answer (a marvel from a CSR, I know!)
     
  17. Jan 4, 2006 #1217 of 1232
    BeauB

    BeauB New Member

    8
    0
    Jul 27, 2003
    Ok, really hating D* now...

    Tried to do what so many other's apparently have done and that is call back and try again. Well, I did that today, even got a women this time (many have indicated the women have given better deals!) and she had all the details of my call from yesterday and basically asked why I was asking for something different when I got the best offer they could give yesterday ($449 out of pocket with about $150 in discount on service over 6 months).

    I said I could get a better deal on the hardware by buying a new unit from eBay and then getting the rebate or just going to Bestbuy with coupons and getting a rebate and she said, "Great, go ahead and do that, we don't care how you get your equipment." My response was I was looking for them to make it worth it to me not to switch to a competitor after being a subscriber for 7 years at the highest subscription cost with NFL, NBA and MLB tickets and she said that they had already done that.
     
  18. Jan 4, 2006 #1218 of 1232
    BeanMeScot

    BeanMeScot Sci-Fi Junkie

    38,339
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    Apr 17, 2002
    Atlanta, GA

    With everything added together (including $9.95 each for 2 DVRs), I am paying $20 more a month than I did before. For the $20, I am getting HBO, much faster internet, HD channels, no antenna, On Demand, free long distance phone service, no contract, no paying $400 for an obsolete HD DVR that I will have to pay $99 more to exchange, etc. The prices are good for 12-16 months.
     
  19. Jan 4, 2006 #1219 of 1232
    newsposter

    newsposter Poster of News

    35,614
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    Aug 18, 2002
    SE PA
    I have no idea what my provider uses as a dvr...but how's yours compared to tivo...honestly....we are so used to Tivo 1,2, 3, 4 for SP, WL etc, that I cant imagine anything else. We especially are hard on the Tivo 4, where you search by title etc. Just went to my providers page...I need a decoder to figure all that stuff out....will try to find my decoder ring and make sense of it

    edit..it's called a moxi box....interestingly it says it has the compensation after you FF thru things...I thought that was a tivo patent
     
  20. Jan 4, 2006 #1220 of 1232
    BeanMeScot

    BeanMeScot Sci-Fi Junkie

    38,339
    2,198
    Apr 17, 2002
    Atlanta, GA
    I haven't had a hard time using mine. It doesn't have wishlists but I rarely used that anyway. The search is really easy. It looks like A A A A A. You go to each letter and go up or down to the correct letter in the name like V A A A A, then V E A A A, then V E R A A, etc. It's kind of like Tivo does it. Each time you select a letter and move to the next one, you get shows starting with those letters. It's easy. I have a Motorola 3412. It has dual tuners. Doing a season pass is pretty much the same as Tivo. You have the same options for first run, first and repeats, or all. You can stop or start on time or with a pad. You can sort the season passes for conflicts. I am sure they pretty much copied Tivo on most of the stuff.
     

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