hd tivo MAJOR price drop today

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by suncom3, Aug 13, 2005.

  1. Dec 8, 2005 #1161 of 1232
    Guindalf

    Guindalf Now with added dalf

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    Don't look at the deal, look at the equipment you get. From what I read in this forum (and some others), the Dish DVR sucks big time. I haven't tried it myself, so don't take this as an opinion, but I would suggest if you are serious about switching, check out the Dish forums and see what they are saying. After all, any opinion expressed in this, the DIrecTV forum will be slightly (!) biased. :rolleyes:
     
  2. Dec 8, 2005 #1162 of 1232
    dwynne

    dwynne New Member

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    Mar 11, 2002
    Not everyone gets offered the same (or best) deals. I know several folks (including me) that were not offered an HDTivo for $199......

    Dennis
     
  3. Dec 8, 2005 #1163 of 1232
    DTV TiVo Dealer

    DTV TiVo Dealer Snr. Member/Retailer

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    Nov 13, 2002
    Scarsdale, NY
    It is extremely rare for anyone to get a HR10-250 for $199, in fact, if my DIRECTV executive contact is correct, it may be no one at all.

    -Robert
     
  4. Dec 8, 2005 #1164 of 1232
    crwarman

    crwarman New Member

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    Dec 8, 2005
    Okay, I must be reading this thread all wrong - maybe I'm getting my models confused or something. I was thinking that the deal everyone looks for is an HR10-250 for $199 after rebates and all.

    So, is the HR10-250 the only available HD DVR for DirectTV? (I think it is, but just making sure). And, if so, is $399 fair at this point in time for that unit?
     
  5. Dec 8, 2005 #1165 of 1232
    Nosfreak

    Nosfreak New Member

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    Dec 8, 2005

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    Hi first post on tivocommunity...i'm a new customer for Directv going on about 1 1/2 months now. i think i got the best deal ever from directv.

    i got the hd-dvr hr-250 ($499) with $200 MIR + $200 instant credit = $99

    plus i got showtime and hbo for free for the next 6 mos. and $5 my bill for the next six months..

    i live in an apartment and management doesn't allow me to attach the dish to the property so i had to get a 5 ft tripod from the installer for $32.90...when i talked to retention about the extra cost of the tripod they credited my account $32.90.

    TALK ABOUT A DEAL! THIS IS GREAT!
     
  6. Dec 8, 2005 #1166 of 1232
    DTV TiVo Dealer

    DTV TiVo Dealer Snr. Member/Retailer

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    Nov 13, 2002
    Scarsdale, NY
    Now that is by far the very best deal I have ever seen. How did you ever negotiate such a unbelievable deal??

    Somehow these special deals just keep getting better and better. I wonder, how low can they go?

    -Robert
     
  7. Dec 8, 2005 #1167 of 1232
    sbergstc

    sbergstc New Member

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    Jun 9, 2004
    The final "deal" I received (as I wrote in an earlier post)... $499 start price minus $250 "retention credit" to my account (which has posted), a $20/month credit for six months (the first of which has also posted to my account), and the $200 MIR.

    I spoke with two different CSR's about this; the first called ME in response to an email I'd sent a few days earlier. She said she was a supervisor and made the offer of $649 minus $250 retention credit and explained the $200 rebate; she also gave me the $20/6 month discount. Because I said I wanted to think it over she noted the details in my account so when I called back the info would be there; she specifically instructed me to call retention because retention "has the authority to push these large credits through." The 2nd rep in retention gave me the same information about being eligible to receive both the credit and rebate, honored the details noted in my account and even surpassed the orgiinal deal by giving me the $499 start price. I found out later that the price drop from $649 to $499 was some kind of "loyal customer reward" that can only be done once every 12 months.

    It also seems that others have verified that the "retention credit" and MIR are two separate items, so my hopes are still high but I guess we won't truly know whether the rebate is valid until the check arrives in the mail, which will take 6-8 weeks after they receive my paperwork.

    The rebate form states " DIRECTV HD Receiver - $200 Rebate; DIRECTV HD DVR - $200 Rebate or $100 Rebate. Limit one $200 rebate and one $100 rebate for a total of $300 per account. Limit one rebate per receiver. Customers receiving instant rebates from DirecTV not eligible." Also says the offers end 02/28/06.

    Sorry for being so wordy... :eek:
     
  8. Dec 8, 2005 #1168 of 1232
    DTV TiVo Dealer

    DTV TiVo Dealer Snr. Member/Retailer

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    Nov 13, 2002
    Scarsdale, NY
    The HR10-250 is the only HD DVR available. We may see the next generation HD DVR model HR20-250 by the end of January at the earliest.

    -Robert
     
  9. Dec 8, 2005 #1169 of 1232
    crwarman

    crwarman New Member

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    Dec 8, 2005
    Say, could you verify that 800-824-9081 is the correct number for retention? That's the number I'm using, but they don't seem overly interested (at least the two CSR's I spoke with!) in retaining business! (yes my account is in good standing!)
     
  10. Dec 8, 2005 #1170 of 1232
    sbergstc

    sbergstc New Member

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    Jun 9, 2004
    Yes, crwarman, that's the number I called. I don't know how much these details matter... Our monthly invoice is $120 and is paid automatically with credit card. We've been with D* since 9/03. Not as long as some, but longer than others that have gotten great deals.

    My approach seems to be a little different than most others... I sent them an email saying I was having 2nd thoughts because the HD DVR was so expensive and DNetwork leased their equipment and cable is so much cheaper. Maybe they could make me an offer I couldn't refuse that would keep me as a loyal customer. A couple of days later I got a reply stating that someone would call me to discuss the matter. A day or two after that email I was talking to D* and it played out like I wrote above.

    It is confusing how some folks are getting offers that others are not. I imagine there's some kind of guideline based on subscription packages and payment history. That would explain how some have gotten $200 account credits and others $250...

    Anyway, good luck.
     
  11. Dec 8, 2005 #1171 of 1232
    toneman

    toneman This space for rent

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    Northern...
    Man, quite a few of you folks taking advantage of the current DVR rebate promotion ($200 rebate) are getting better deals than many of us who got in on the previous promo ($100 rebate); I mean, from reading many of the posts from those folks who got in on the $100 rebate offer, I can definitely say that many of us were not offered $200 (or in the case of at least one person, $250) instant retention credits.

    Heck--look at the post of the guy who's getting his HD-Tivo for $99 after $250 retention and $200 MIR...so if not anything else, those of you who weren't able to get in on the last promo a few months ago actually have it better than those of us who did. Myself--I got in on the last one where the only non-programming "discount" was the $100 MIR. I wouldn't mine paying $499 for the HD Tivo if I knew I could get an instant $250 retention credit and still qualify for a $200 MIR...
     
  12. Dec 8, 2005 #1172 of 1232
    94SupraTT

    94SupraTT New Member

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    Feb 17, 2005
    TN...
    I just called back. The rep I spoke with made a note on my account after speaking with a supervisor that said I am eligible for both the retention credit of $200 and the mail in rebate of $200. The rep said the notes said if I do not get the mail in rebate credit that they will give me another retention credit of $200. She said the note was put into the "FTMS" system. I'm not sure what the "FTMS" system is but she reassured me I WILL be getting the HD-Tivo for $99 one way or another. :D :up:
     
  13. Dec 8, 2005 #1173 of 1232
    crwarman

    crwarman New Member

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    Dec 8, 2005
    Well I called back, they insisted that the price truly was $399, no if ands or buts. So, I had them disconnect the service. I don't like being treated that way. We have local digital service so I'll sign on with them. Probably should've done that a long time ago anyhow.

    I feel like I'm buying a used car here :mad:
     
  14. Dec 9, 2005 #1174 of 1232
    nrc

    nrc Cracker Soul

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    No great deal on my second attempt. $549 - $200 MIR - $50 credit for the antenna package and $5 off the HD package for six months. I went for it since I have an HDTV being delivered tomorrow
     
  15. Dec 9, 2005 #1175 of 1232
    sbaycowboy

    sbaycowboy New Member

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    Dec 9, 2005
    SF Bay Area
    I purchased a Philips 42" plasma TV over the weekend. When I connected the HDMI cable from my HR10-250 there was no picture. Monday I called D* Customer Service to see what they had to say. Initially they tried to tell me it was the TV but since I have the D* protection plan I finally convinced them to send me a replacement. I received the refurbished unit yesterday, connected the HDMI and it works great. I have 7 days to return my old unit or pay D* $1000.

    So now I've got a refurb'd box with a working HDMI output and none of my programs and my existing box connected via component cables (w/70 hours HD and 470 hours SD) full of my programs. I decided to call D* again and find out if I could send my original HR10-250 to have the HDMI card swapped out in order to keep all my programs. The CSR said it is not their policy or process. They recommended I transfer them to VHS or DVD. After ROTFL, I agreed as long as they were willing to reimburse me for the time it would require to complete this task, but they declined.

    So I came back to the Tivo forum and learned about the Retentions department. When I called I was offered a new HR10-250 for $199 with $5 credit on my D* bill for the next 6 months. The deal was explained as follows:
    Current Price: $599
    Instant Rebate: $200
    Rention Rebate: $200
    Final Price: $199 + $14.95 (installation)

    Now I'm considering swapping the defective HDMI card from existing HR10-250 with the one in the refurb'd unit I'm sending back. Any advice on how to do this or whether this will work?

    Steve :rolleyes:

    Their installer will be here Monday with the new box.
     
  16. Dec 9, 2005 #1176 of 1232
    timb2112

    timb2112 New Member

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    Dec 2, 2005
    I have called four times today. Here's their "best" offer: :eek:

    HR10-250 $599
    Instant Rebate $200
    Discount $100

    3 mos Free HD package (One year commitment required)
    $5 off Total Choice for six months
    HBO and SHO $2 month for six months

    What does everyone think of this offer?

    They also insist it has to be installed. No installer is ####ing around with my surround system and TV.

    I have also sent an email complaining of their variation in offers they gave me. I'm waiting to hear back on that.

    Thanks!
     
  17. Dec 9, 2005 #1177 of 1232
    BeanMeScot

    BeanMeScot Sci-Fi Junkie

    38,339
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    Atlanta, GA
    The people I talked to offered me a $200 instant credit but then said I could not get the $200 MIR. Final price $400. No sale. Comcast is up next.
     
  18. Runch Machine

    Runch Machine Active Member

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    Feb 7, 2002
    Minneapolis
    Swapping the HDMI cards might work. It depends on how old your broken Tivo is. The HDMI card was a big problem and they had to redesign the connector on the mother board and the HDMI card. If your HD Tivo is more than a year old, it probably has the old style connectors which are not compatible with the new style HDMI cards. If you open both HD Tivos up you will be able to see if they are the same or not. Swapping the card is easy. It's held in by 3 screws on the back of the reciever and a spring clip inside.
     
  19. lundmatt1

    lundmatt1 New Member

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    Mar 2, 2004
    I called in and acted very nicely. No threats, etc. Told them we were getting a High-Def television for Christmas and that I would evaluate cable versus DirectTV and that it had been recommended to me that I call that number before making any final decisions.

    At first the woman said $599 - $200 rebate. I mentioned that I got an impression from people on the Internet that some had gotten $599 - 200 - 200. She said you can only get the $200 rebate or some credit but not both.

    But then she says hang on, let me do some research. She jumps back on and says $599 - 200 rebate - $100 credit. I ask "OK, is that the best you can do?" She says hang on, I'll talk to supervisor. She comes back 5 minutes later and offers:

    $599
    -$200 rebate
    -$150 credit
    - 3 months free hi-def package
    - $10 discount per month for 6 months on my HBO/Showtime stuff (so I pay $10 for both instead of $20 for both or whatever).
    - No installation cost

    I tell her I'm interested but that I have one concern (it's a real concern). I've had good and bad experiences with installers and can I just go pick one up from a retailer, install it myself, and get all the same credits. She goes for that though she has no way to send a larger multi-switch, etc.

    I have a 10% off at BestBuy that I'll use though the sales tax I'll pay will offset that. I'm going today to pick it up.

    She wrote notes into my account for the deal and said that they'd be there when I activate the receiver.
     
  20. t1743

    t1743 New Member

    4
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    Dec 11, 2005
    Super Newbie, ( 5min. ) This could be a really dumb question and I tried to find the answer for quite some time. What the heck is a retention credit? I have a HD receiver and a new HD monitor due on the 23rd, Now I am wondering if I should have went with the HD TiVo also. I use regular TiVo already and really like it. I was going to move it in to the bedroom, but it sure would be nice to get a deal like is happening around here. Any advice?

    Thanks
     

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