hd tivo MAJOR price drop today

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by suncom3, Aug 13, 2005.

  1. DTV TiVo Dealer

    DTV TiVo Dealer Snr. Member/Retailer

    1,583
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    Nov 13, 2002
    Scarsdale, NY

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    Tony,

    No contradiction. Statement #1 and # 2 are both correct. Statement two says "buy two HR10-250s and get $300 back" one would be eligible for the $200 HD rebate and the other would be good for the $100 DVR rebate. The key here is on statement two the example states TWO HR10-250, you can not get $300 back by just purchasing one HR10-250.

    Quote:
    Originally Posted by DTV TiVo Dealer
    Their is one DVR $100 rebate and one HD rebate, but a HR10-250 would not qualify for both rebates...

    -Robert

    Doesn't the above quote contradict the following statement (quoted below) you made back in post #1122, or am I misunderstanding something?

    Tony

    Quote:
    Yes, that's true. If you purchase two HR10-250's you will get one HD $200 and one DVR $100 rebate for a total of $300 back.

    -Robert
     
  2. wannaB

    wannaB Member

    74
    2
    Sep 19, 2005
    Still tryin' to figure out what to do...... I called Robert's store today a couple of times but he was not available, did speak with a gentleman that was helpful.

    I've decided I can go with 1 HDDVR & 1 SDDVR instead of 2 HDDVRs but the cost of DTV is still much higher than Dish. Monthly would work out really close but the start up hurts. I really love Tivo interface & changing scares me..... plus I would have to train my wife all over again.

    The other option I have is to add the Toshiba Symbio to my current set-up. One time $$ and nothing monthly. :confused:
     
  3. DTV TiVo Dealer

    DTV TiVo Dealer Snr. Member/Retailer

    1,583
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    Nov 13, 2002
    Scarsdale, NY
    Sorry I had another crazy day where I was in and out of the office, warehouse, store and working in the field with a few technicians so I was hard to reach today.

    The good thing about getting one HR10-250 and one SD DVR is the combined rebates equal $300.

    -Robert
     
  4. Dec 1, 2005 #1144 of 1232
    Scopeman

    Scopeman 2 x Basic Roamio

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    Oct 22, 2002
    Central Texas
    Free market? Give me a break. And standing behind your kids as your excuse to lie for profit? Damn, that's cold. If you're hard up for money for your kids try cutting down on the $100/month DTV bill you are bragging about. Maybe spending a little less on TV would help.

    I don't mind if you lie to get your discount. Your ethics are your own problem. I just think it's sad that you think dishonesty is somehow related to the free market.
     
  5. Dec 1, 2005 #1145 of 1232
    NYHeel

    NYHeel Well-Known Member

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    Oct 7, 2003

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    Do you need to activate the HD package to get the $200 rebate? I haven't activated the package yet because I haven't gotten my tv yet. I was wondering if I should wait until I do before sending out the rebate form.
     
  6. Dec 1, 2005 #1146 of 1232
    treznor

    treznor New Member

    19
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    Nov 29, 2005
    Almost 100% sure that one of the requirements to the rebate is that you active HD service.
     
  7. Dec 1, 2005 #1147 of 1232
    dwynne

    dwynne New Member

    481
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    Mar 11, 2002
    Read the fine print of the new rebate PDF form and it says that the $200 rebate requires "HD Package activation".

    The prior $200 rebate form, which may still be valid - does not require the HD pack.

    Looks like both require a 2 year service commitment.

    Dennis
     
  8. Dec 1, 2005 #1148 of 1232
    jwhee0615

    jwhee0615 New Member

    26
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    Nov 29, 2005
    Plano, Tx.
    I spoke with D* customer retention and haggled to get a similar deal on the HR10-250 as some who have posted on these forums. I was told I could get the unit for $499.00 with a credit to my account of $50.00. I was also told that I would be elegible for both the $200.00 MIR as well as the $100.00 MIR. I specifically asked him if he was sure about two rebates on one unit and he assured me. I also received 3 mo free HD pkg and 6 mo free Showtime. I am already a current HDTV customer and have been with D* since 98'. I guess I need to call back and triple check?
     
  9. Dec 2, 2005 #1149 of 1232
    sbergstc

    sbergstc New Member

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    Jun 9, 2004
    I sent an email to D* outlining DishNetwork's lease program and lower pricing and mentioned that I was thinking of switching and asked if they could make me an offer. I got a response saying someone would call me to discuss it. Within a few days I got that call and the rep offered the hr10-250 for $649 - 250 credit - 200 mail in rebate - 20/mo x 6. I said it would think about it and call back. She made appropriate notations in my account and that was thatl.

    On Monday I called retention back to order a new hr10-250... Thought I was getting the deal above, but when I went to my account online I found that it was even better. I got everything above plus the price of the unit was $499 not $649.

    I then purchased a HD receiver from Best Buy for $199 - 100 MIR. Been with D* since 8/2003, subscribe to Total Choice Premier, HD package, 2 addtnl receivers and auto pay with CC. I think all this added to the reps helpful attitude. I think she gave me everything she possibly could...

    That CSR was incorrect... The rebate form states that you get $100 for DVR; $200 for HD receiver and $200 or $100 for HD DVR for a maximum of $300 combined rebate. (Quote from form: LIMIT ONE $100 AND ONE $200 REBATE FOR A TOTAL OF $300 PER ACCOUNT.)

    Sbergstc
     
  10. Dec 2, 2005 #1150 of 1232
    nrc

    nrc Cracker Soul

    2,491
    35
    Nov 17, 1999
    Living in a...
    Made my first pass this evening when I called the normal number to change my home address. No joy. The lady could barely understand me, or me her. Next time I'll try the retention number.

    Sadly, I'm starting to think that my days as a DTV customer may be limited. I'll try to get a deal on an HR10 and I'll do my two years, but this isn't the DTV I signed up for a decade ago and it's likely that once there's a viable cable-card alternative I'll be gone.
     
  11. Dec 3, 2005 #1151 of 1232
    94SupraTT

    94SupraTT New Member

    172
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    Feb 17, 2005
    TN...
    This is really confusing. I just called retention and was offered $499 for a HD-Tivo, $200 instant rebate, $200 mail in rebate (I asked them twice if it was $200, they said it was a new offer and that it was in fact $200.) I also got $5 off for 6months.

    nm-Found the mail in rebate online and it is $200 for a HD DVR with HD Package. So it looks like the rep was correct.
     
  12. Dec 3, 2005 #1152 of 1232
    sbergstc

    sbergstc New Member

    21
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    Jun 9, 2004
    Did the rep actually call the first $200 an INSTANT REBATE? I ask because the current rebate form states that the $200 MIR is not valid if you got an instant rebate. When I got my deal, the rep called it an Account Credit. I hope it is actually the same for you.
     
  13. Dec 3, 2005 #1153 of 1232
    dwynne

    dwynne New Member

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    Mar 11, 2002
    My rule of thumb in these days of off-shore out sourcing - listen to them speak before you disclose who you are and why you are calling. If you can't understand their name or what they are saying CLEARLY - just hang up and call back later. Continue this CSR roulette until you reach someone that you can clearly understand.

    If you are trying to call to get something at a discount, free, etc then follow the first rule (get someone you can understand) then - still before disclosing who you are - try to engage them in a little conversation and see what kind of mood and person they are. If they are not up-beat and happy sounding, hang up without another word and try back. Keep doing this until you get someone who sounds like they are in a good mood and happy in their job. I sure SEEMS to go a long way toward getting what you want.

    Talk to Mr. or Ms. "Grumpy" and have no luck, they could put a note on your account that might prevent Mr. or Ms. "Nice Person" from giving you a deal later on.

    Dennis
     
  14. Dec 3, 2005 #1154 of 1232
    94SupraTT

    94SupraTT New Member

    172
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    Feb 17, 2005
    TN...

    HD-DVR - Gen Reten CR $-200.00

    Thats how it appears on my statement.
     
  15. Dec 3, 2005 #1155 of 1232
    sbergstc

    sbergstc New Member

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    Jun 9, 2004
    Doesn't sound like it would interfere in the $200 MIR. Good news!
     
  16. Dec 3, 2005 #1156 of 1232
    94SupraTT

    94SupraTT New Member

    172
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    Feb 17, 2005
    TN...
    Called retention again. The verified that a "retention credit" isn't the same thing as an instant credit and I was still eligible for the mail in rebate. They said the retention credit is just that it is to keep customers from disconnecting and that they would also honor the main in rebate. The retention rep also said if it were a normal credit that I would NOT be able to get the mail in rebate.
     
  17. Dec 3, 2005 #1157 of 1232
    94SupraTT

    94SupraTT New Member

    172
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    Feb 17, 2005
    TN...
    Yup. :D
     
  18. Dec 8, 2005 #1158 of 1232
    crwarman

    crwarman New Member

    6
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    Dec 8, 2005
    Okay I must be doing something wrong. I called 1-800-824-9081, verified the account and all that. The CSR quoted me $399 for the HD DVR (total *after* a $200 instant rebate) and assured me this was their very best deal. Been a customer for about 3 1/2 years now. I said that I'm also looking at Dish network (which I am) and trying to decide which would be best.

    So am I doing something wrong here? Because it sounds like everyone else gets this thing for $199!
    :confused:
     
  19. Dec 8, 2005 #1159 of 1232
    sbergstc

    sbergstc New Member

    21
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    Jun 9, 2004
    Sounds like the CSR gave you a $200 retention credit (versus a REBATE) and it's up to you to send the mail in rebate of $200 once your unit is activated and shows up on your bill. Unless I misunderstood you and your "total after" price is after the MIR as well... Otherwise you got your DVR for $99 which is a great deal.
     
  20. Dec 8, 2005 #1160 of 1232
    crwarman

    crwarman New Member

    6
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    Dec 8, 2005
    Thank you for writing back. Well, I called 800-824-9081 again and the CSR said the final price is $399, and you cannot use the mail-in rebate (she said they're exchanging the old mail-in rebate program for this instant rebate program). So either I'm calling the wrong numbers, saying the wrong thing, or getting the wrong CSRs! Does Dish Network have a better deal maybe?!
     

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