hd tivo MAJOR price drop today

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by suncom3, Aug 13, 2005.

  1. Sep 10, 2005 #721 of 1232

    NYC-PA New Member

    Sep 10, 2005


    Hello All....

    Well I've been watching these forums for a bit, & started reading how allot of you we're getting the HD/DVR deal. Well that’s what I need, I'm still using the 1st tivo that came out... lol I need an upgrade, & especial for 1 of my HDTV’s. So I called a few days ago trying to get some info, & asked about the HD/DVR for 299.99 -100.
    Said never heard of it... ok so I'll call tomorrow, Called, talked to a dude, he said he's heard people talking about it, he said give me a minute & he'll go find out. Well he came back with a No-Deal, (599.99 -100.00) I said well thank you for your help. Called back a few hours later got someone else went through the whole deal, said let me find out, said 'We Never had nothing like that' are you sure it wasn't Dish or some other company.
    Well my Question is am I calling the right #
    Do I already have to be a direct TV USER?
    What is the secret?
    I'm going to give it another try but damn how many times can I call with everyone saying NO!
  2. Sep 10, 2005 #722 of 1232

    newsposter Poster of News

    Aug 18, 2002
    SE PA
    you called retention right? Number is in the thread i'm sure..just search
  3. Sep 10, 2005 #723 of 1232

    Lancorp New Member

    Sep 24, 2002
    Man, I paid $699 with the promise of a $100 rebate, just 19 days ago, from their website!!!

    I've got to call and get my $400 credit!!!

    Wish me luck!


    Just called, and got lucky! I told them I heard about the $299 offer, and that I had just bought one from directv.com, and the woman said, "YES, there is such an offer"! So, after a few minutes with this nice woman, I wound up with a $350 discount on my bill, plus $100 rebate, plus 6 months free HBO.

    I love this forum!

    Thanks, everyone!
  4. Sep 10, 2005 #724 of 1232

    Sir_winealot Seenyer Member

    Nov 18, 2000
    If this was "off the top of your head..." wouldn't it be more like 12 feet?


    Sorry...couldn't resist....
  5. Sep 10, 2005 #725 of 1232

    TheRatPatrol Member

    Feb 21, 2003
    Phoenix, AZ


    I'm wondering if theres a way we can directly call the CSR's that you talk to by getting their names and extension numbers? :D
  6. Sep 10, 2005 #726 of 1232

    newsposter Poster of News

    Aug 18, 2002
    SE PA
    Even from the nice ones, I was told there's no way I would ever get them again.
  7. Sep 10, 2005 #727 of 1232

    edrock200 New Member

    Feb 7, 2002
    Whenever I call I find that the best way to go about it is talk as though you are speaking with a coworker...say hello, ask how there day is going, then tell them about this "crazy deal" your friend just told you about ask what other promotions they may be running.

    I find that being nice and courteous up front with some simple conversation goes a long way. These people get calls all day from people demanding credits and free services, its probably a welcome change to get a nice customer every now and again.
  8. Sep 10, 2005 #728 of 1232

    wavemaster New Member

    Nov 20, 2002
    Always try to be nice, sincere, and impart loyalty.

    My experience is....

    This is customer RETENTION you're calling - remember that.

    When I called it went like this,

    Hello, I was given this number by the DTV rep on the normal 800#
    Adelphia (our cable provider) is offering to replace my DTV setup free of charge and are offering a HD-DVR in the deal, I want my hdtv.......... Well sir, there's no reason to leave DTV hold on a minute and I'll see what I can do.

    I had mine installed yesterday free of charge. (read previous thread on p.23)
  9. Sep 10, 2005 #729 of 1232

    Lancorp New Member

    Sep 24, 2002
    I forgot to mention the woman I spoke with, who immediately confirmed the special deal and was very helpful in accomodating my credit, also mentioned that in the future, when I wanted to upgrade or purchase hardware, to always call first, to take advantage of any special deals that are going around!

    I suppose, had I pushed hard enough, I could have gotten it for free, she was so accomodating!
  10. Sep 10, 2005 #730 of 1232

    jimsim New Member

    Jan 6, 2005
    Thanks to all of you for your suggestions and making me aware of this. The deal I got is unbelievable. Guess it is based on length of service, $299 less a $200 credit plus a $100 rebate = $0. In addition free HD package for 6 months and I pay $14.95 handling. Basically they are paying me to upgrade.
  11. Sep 10, 2005 #731 of 1232

    danderson New Member

    Sep 10, 2005
    I called the number listed above and was able to get the $299 - $100 rebate deal. Like other people I was first offered 599 -100. All I had to do was ask about the $299 price and there was no pause, they said ok. Thanks to everyone.
  12. Sep 10, 2005 #732 of 1232

    ken_kimg New Member

    Oct 13, 2004
    Anybody tried getting a deal like this on a SECOND HR10-250 (in addition to one they already owned)?

    UPDATE: Never mind. After looking at some back posts, looks like some are...will try my luck also
  13. Sep 10, 2005 #733 of 1232

    Anubys All About Footwork

    Jul 16, 2004
    Yes...I think I posted it above...the CSR told me $299 with no rebate for a second one...he said the rebate was one per customer per year...I told him I would think about it...a week later (yesterday), I called to take the second one for $299, but the CSR I got said "no way"...the best he could offer me was enough credits to make it cost $429...I said no thanks...

    all CSRs I talked to were in the retention...
  14. Sep 10, 2005 #734 of 1232

    Guindalf Now with added dalf

    Jun 13, 2001
    OK, here's what I got....

    I spoke to three different reps over the last week and was offered the 299-100 deal, 3 months free HD and nothing else at first. My second call this morning got me the deal, no discount on HD but 6 months free Showtime so I refused.

    I called again this evening and got 299-100, $5 off HD for 6 months and two months of the Premier package for free (all movie and sports channels), I also got them to agree to relocate my existing DTiVo to the bedroom including multiswitch as part of the install.

    I was totally honest with the rep. I didn't threaten to leave or anything else, but told him of the deals others were getting. He confirmed that the deal was not offered to everyone unless asked and he had, in fact, just signed someone up at the website price ($549-100). He said that the offers depended on the account standing and level of service and that they were now very aware of the forum postings, which is affecting what they are prepared to do for you. Also, if you try to 'bully' them into getting something, you'll probably end up with less than if you're nice to them!

    Happy hunting and remember, if at forst you don't succeed, hang up and try another rep!!!!
  15. Sep 12, 2005 #735 of 1232

    jaymanracerx New Member

    Sep 12, 2005
    Sounds Like I'm in the same boat at PA. Need advice. I'm going to HD from 2 stand alone box with lifetime. Sounds like I want Direct TV with HD, but should I be concerned they won;t support my Tivo box. How much will this cost me? less than Comcast/Maryland? Any other advice, thanks, sorry if this has been covered 100x.

    Jayman :)
  16. Sep 12, 2005 #736 of 1232

    newsposter Poster of News

    Aug 18, 2002
    SE PA
    Your regular boxes will work as they always did. You just need the right multiswitch to feed all your boxes (2 per working tivo). The HD will see the extra 2 satellites, assuming your line of sight is clear, and the regular tivos will just see 101 like they always have. If you want your other boxes moved, you must make sure the dtv rep says that on your work order.

    Ok now that I've typed all that, I realize I may have misunderstood you. Do you have cable now with standalone box? (see thats how much I know about cable and standalone boxes!). if so, then I am 99.9 % sure that the cable tivo box lifetime won't transfer over to your DTV box. Someone else can confirm this or you can call dtv directly. And sorry if the 1st paragraph doesn't apply to you, I read it the first time that you had to regular boxes and assumed dtv incorrectly.
  17. Sep 12, 2005 #737 of 1232

    SteveGardiner Loyal TiVo Subject

    Nov 13, 2001
    I called retention today and it was probably the smoothest, most helpful call I've ever had with DirecTV. I asked for the HD-Tivo without specifiying price. He offered it at $299 plus $100 rebate. Included a new dish, multiswitch and cabling. Discounted Hi-Def package to $5.99 for six months. And installation was available in just two days! I pushed it out to next week when my TV arrives. Now here's hoping I don't have any HDMI issues.
  18. Sep 12, 2005 #738 of 1232
    jim tressler

    jim tressler Member

    Jan 2, 2004
    no hdmi issues yet on mine - no manufacture date - and running for 3 days although - the picture via the hdmi cable seems darker than the hughes htl-hd
  19. Sep 12, 2005 #739 of 1232

    austinsho A repeated victim of Time Warner DBA Spectrum

    Oct 21, 2001
    Austin Texas
    That's exactly how mine went. It seems like feast or famine with DirecTV these days.

    Is EVERYONE who gets turned down SURE they've called RETENTION, and not the normal CSRs?
  20. Sep 12, 2005 #740 of 1232

    blackjackz New Member

    Sep 12, 2005
    Mine is getting installed Thursday

    Free install, moving old Tivo upstairs. $299 - $100.

    $5 discount on HD for 6 months

    Free Showtime for 6 months

    $2 HBO for 6 months

    Free SuperFan, and Sunday Ticket at $199

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