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Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by suncom3, Aug 13, 2005.
I don't want to set my self up to be extremely dissapointed when they say no.
Tell them you re going to cancel the service,you're not happy,etc. They'll transfer you to customer retention. I got mine for basically free today (14.95 for shipping,thats it!) Install is the 23rd.
You shouldn't be calling any other dept. besides Customer Retention if you want this deal. Don't waste your time with the regular number.
Is "customer retention" the department at Tivo, or is DirecTV involved? I have two DirecTV Tivo units, and am considering adding an HD Tivo unit.
Just tried again. Guy said no and checked with supervisor, who not only said they were $649, but also that they weren't allowed to offer it at $299.
Retention # is 1 800 600-8977. I hope I'm not breaking any rules by posting that....don't give up. It completely depends on who you talk to. Two said no, one said yes.
Just got off the phone with retention. 1-800-600-8977
They initally said it was $649. when I told her that I had heard of some people getting it for $299 she said to hold and she would check.
She then came back and said there is a new offer for $299 plus tax & shipping.
She also said that the $100 rebate is good for the hr10-250.
So my final price will be $241. Not bad for my 3rd HD-tivo.
It kinda makes me glad I didn't go crazy with the Best buy coupon last month like so many others here did!! Who would of thought you could get it for $100 less a couple of weels later without all the trouble!!!!
P.S. Robert of VE, I would of prefered to buy from you, but at a $250 less then your current price I couldnt pass it up. Its not right that D* in the very beginning gave you a hard time by getting on your case for charging us members under $999 (he charged $899). Now they slap you in the face and charge $299 for the same DVR that last week they didnjt want you to sell for less then $649. Its just not right!!!
Thank you, k.Trout and TivoAholic for that phone number! I just ordered it through that phone number, for $299, which will be billed to my DirecTV account; they'll send me the coupon via mail for the $100 rebate. And get this: they're sending it via an installer, who'll also bring the multi-switch and install all for no extra charge! (They said that not all subscribers will qualify for this discount; only "certain valued customers". I'll choose not to speculate on what makes one special; don't want to jinx it.)
Here is how I did.
$299.00 HD Directivo
-$100.00 credit on account
-$30.00 ($-5.00 credit for 6 months on TC+)
-$30.00 ($-5.00 credit per month on HD Package)
Shipping and handling charges waved.
6 months free Showtime.
It just got better for me! I called back and talk to another Cust. Retention rep! I told her that I changed my mine and still wasn't happy with the $299 price, so she put me on hold and 2 min. later her manager answers the phone, ask me what was wrong with the deal!? I told him my local comcast offer sounded more appealing to me and for a D* customer since 1999, I felt like I deserved more. So to make me a happy camper he gave me the following:
$200 instant rebate off the price of the HD Tivo making it $99
$5 off my HD pack for 6 months
Free HBO for 6 months
Free Showtime for 6 months
Notated my account as being eligiable for the $100 rebate for Tivo equipment.
Plus waived the SuperFan pack fee to get me to return as a NFLST customer! That $455 worth of savings!!
After all those savings I ended up getting a "FREE" HDTivo and about $106 of "FREE" programming!
Plus I was able to get them to bill me on my D* account instead of charging it to my Visa!
I almost forgot! Installation is set for this Thurs. the 18th!
I guess some are more special than others.
I guess so too...I only called once, and didn't get very far:
First offered $649
Then offered $299.99
Then offered $199.99 with $5.00 off for HD Pack. Not good enough yet. I'm holding out for more!
You should be able to get the $100 rebate on top of that. They said that if I don't receive the rebate coupon by mail in a week or so, to download it off their website.
I've been reading this fourm for about a year now and finally decided to register so I could thank everyone for all the great info here. Especially this recent deal on the HD/TIVO unit. This is what I got after the 3rd try
$299.00 HD HR10-250 - $100.00 Rebate = $199.00
HBO and Showtime for $2.00 for the next 6 months
$5.00 off the HD package for 6 months
$5.00 of my Total Choice package for 12 months
Programing discounts add up tp $156.00 so basically Im paying $43.00 for the Unit with installation and a new dish. I just bought a new Toshiba 52HMX84 DLP and can't wait to see some HD programing.
I almost pulled the trigger when they were $549.00 but decided to wait. Im glad I did
Okay...2nd time I called, I got what I wanted.
-$5.00 off HD Pack for 6 months
Free Showtime for 6 months
Free Starz for 3 months
HBO for $2.00/month for 6 months
Thanks for the heads up on this deal! Appreciate it everyone! I just find it funny how just about everyone here got different deals.
I was told the same with the 30-40 new HD channels by November, with ESPN2 HD being added within the next week, and TNT HD within the next month. I would be happy with that!
I also called again and got the Superfan Pack for free. So I'm a pretty Happy camper.
$5 off TCplus for 6 mos
$5 off HD Pack for 6 mos
Showtime free for 6 mos
Wow how is D* affording to do all of this? Sounds to me like they're gonna lose money. But then again who cares, its their own fault. Bring on the HD-Tivos!
Let me ask you guys how is the purchase done. Do you pay them right then and there by credit card or can you have them put it on your bill? My current bill this month is already high with the paymeant of Superfan and the first payment for the Sunday Ticket. However next month won't be to bad and I might be able to swing it for a second HDTV tivo.