HD recording of 0.00 length

Discussion in 'TiVo Series3 HDTV DVRs' started by pvthndl, Mar 9, 2007.

  1. HeyBillyA

    HeyBillyA New Member

    1
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    Mar 18, 2007
    Bellevue, WA

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    Just to add to the statistics, I've had 3-4 0:00 recordings, too. I've had my Series 3 for less than a month. I have Comcast and Motorola CC's. No OTA service. I didn't pay close enough attention to note which channels or definition.

    Sounds like it is a TiVo problem.
     
  2. markp99

    markp99 TakoKichi TCF Club

    14,108
    1,999
    Mar 21, 2002
    Nashua, NH
    Three 00:00 recordings today on a 1wk old S3. All were suggestions. Hmmm...

    I deleted the recordings. Just now I went back just to the "Recently Deleted" folder (~30 mins after deleting them) to make note of the affected channels; the 00:00 recordings did not appear.

    I'll be looking for this issue more carefully!
     
  3. pvthndl

    pvthndl New Member

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    Jan 5, 2007
    Southern Oregon
    Well, I have not had another 0.00 recording since I first opened this thread. It is troubling that so many others seem to have this issue. With so many configurations, different suppliers, different scenarios, the only thing that is constant with all of these reports is the S3. My guess is that this is an S3 glitch, but I have no way of proving this. Hey, TiVO, any comment?
     
  4. mburnno

    mburnno Member

    133
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    Oct 1, 2003
    I'm glad that I am not the only one having this problem. I live in Maryland and have comcast using the SA cards and I also get the partial records which drive me up the darn wall sometimes. I have called comcast and they keep telling me that they see nothing wrong on their end so they have to send a tech. out to my place. Ok this is going to be fun, the funny thing is that my CC picks up all channels under 99 which is analog and ALL HD channels which are above the 100 channels. That makes no sense to me why are the digital channels dropping but the HD working? Sometimes I wonder if they have a person or a computer program auditing accounts making sure all accounts are coded properly and if there not they just drop it from the system which causes problems. Its odd that when I first got my Tivo setup everything just worked perfectly and I had no problems and now a few weeks later things aren't working so good any more. Hum, nothing has changed on my side and nothing has changed on my tivo to my knowledge so can it be the cable company?
     
  5. mburnno

    mburnno Member

    133
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    Oct 1, 2003

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    Hornblowercat, what exactly does the PIDS do at the head end? I am having this problem on my S3 unit.
     
  6. jvanaken

    jvanaken New Member

    7
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    Feb 11, 2003
    Hornblowercat:

    I'm also having this problem with my S3 unit. ( Software Version 8.1.1-01-2-648 ) All channels seem to be fine now, but I've had to reboot the machine five times this week. Before that, I never had a problem with my unit.

    Anyway, one of my CableCards is recording an Analog signal, and the PCR PID has a "-", while the VIDEO PID = 33. The other tuner is set to a HD QAM 256 signal, where the PCR and VIDEO PID are both 64.

    So, what does this PID information tell you, and does anybody know why this is happening in the first place?

    Thanks in advance.
     
  7. bloozeman

    bloozeman New Member

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    Feb 14, 2003
    Scottsdale, AZ
    I originally posted my recent experience the other night to the only partial recording thread I could find at the time. Basically after a lockup and then are hard reboot (pulled the ol plug) my S3 recorded 75+ 0:00 partial shows (72 were suggestions). I have only OTA so it is definitely not a cable card issue. Yesterday I received the grey screen for the first time on one of my tuners. After switching to the second tuner (which was working fine) and changing channels I was able to switch back to the original tuner with the grey screen and access all of my HD channels. It seems to me this is definitely a TiVo issue!
     
  8. paslax

    paslax Member

    39
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    Apr 20, 2004
    Madison, WI
    This issue is preventing me from making the leap to the S3. Tivo - I hope you are listening!
     
  9. astrohip

    astrohip Well-Known Raconteur TCF Club

    15,776
    5,636
    Jan 6, 2003
    Houston/Bren...
    You may want to put this issue in perspective. There is no doubt it is aggravating to those who have it, but the great, great majority of S3 users have little or no problems. I had one 0.00 recording, about a month after I got it. I was upset, and ready to strangle someone (hey, don't mess with my Greg The Bunny). I've never had one since. And I've had my S3 for over half a year now.

    Yes, the problem does exist for some. But you are missing out on the best HD DVR on the market. And the S3, while not perfect, is far superior to anything else out there.
     
  10. cotton168

    cotton168 Member

    228
    0
    Aug 8, 2006
    Monterey...
    Like what astrohip said, not everyone is getting the partials. I, unfortunately, was one that had my very first partial Tuesday during the results show of Dancing with the Stars. It only recorded 5 minutes and the screen just went blank. I searched some threads about partials and took another poster's solution which was to reboot my S3. The partials haven't come back (recorded Grey's Anatomy without a glitch) so knock on wood that on Monday and Tuesdays Dancing with the starrs it would be okay. :)
     
  11. KurtONeill

    KurtONeill New Member

    24
    0
    Feb 7, 2002
    Pasadena, MD
    I just troubleshooted this with TIVO and she was excellent and determined the problem causing this is that my Cable Card 1 was not authorized. She took me to the screen for cable card Menu in settings. Then had me click on each card and under the menu item conditional access a list of codes come up. The unauthorized card said enabled by CP=no. The other card said authorized. I am trying to get Verizon FIOS to authorize it over the phone. If the can't they will have to send a tech out with a new card and fix it.

    Just an update Verizon was able to authorize the card and as of now it seems to be working. I will let you know if it eliminates the 0:00 recordings.

    I hope this helps everyone.

    Kurt
     
  12. Carlos_E

    Carlos_E Member

    241
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    Mar 12, 2007
    NYC
    The first one happened to me last night. I checked the Card settings and both cards are authorized.
     
  13. bmgoodman

    bmgoodman Member

    999
    12
    Dec 20, 2000
    Northern...
    I feel compelled to chime in again to say that I'm still getting 0:00 recordings on OTA HD broadcasts. My S3 does NOT have any cable cards. It seems that there is something going on with Tivo. Sure, CableCards might significantly raise one's chances of getting 0:00 recordings, but if it was exclusively a CableCard issue, then I wouldn't be posting here.... :D
     
  14. jvanaken

    jvanaken New Member

    7
    0
    Feb 11, 2003
    I've also checked my cable cards each time this has happened. Every single time, the card are reported as authorized. But when I go to Live TV, the screen is a uniform gray.

    Reboot, and everything works again.

    I feel certain that this is a software problem, as this never happened before TivoCast and the like showed up in my menus.

    Just how widespread is this, anyway?
     
  15. Carlos_E

    Carlos_E Member

    241
    0
    Mar 12, 2007
    NYC
    I don't get a gray screen, I get a black screen. If I click info on the channel it shows the show info but it's like the channel doesn't lock. After a few minutes the picture will come in.
     
  16. KurtONeill

    KurtONeill New Member

    24
    0
    Feb 7, 2002
    Pasadena, MD
    I have never had 0:00 using the antenna so I figured it had to be cable card related.
     
  17. cotton168

    cotton168 Member

    228
    0
    Aug 8, 2006
    Monterey...
    It's really interesting that some of us get the gray screens while others get the black ones. I got the gray screen which meant that I was not able to get any kind of picture on that particular channel. Rebooted the machine and everything came back on.
     
  18. gwsat

    gwsat Member

    456
    0
    Sep 14, 2006
    Oklahoma City
    In the three-and-a-half months I have had my S3, I have had about three recordings come up as 0:00 with a black screen. It has always happened on cable channels, never on OTA channels. Given the well known dicey nature of CableCARD technology and cable company implementation, it’s not surprising that stuff like this happens from time to time. That said, I have never been seriously inconvenienced by the problem. The first time it happened was on Cox OKC’s Channel 170, the Soap Channel. As a result of that glitch, I discovered that neither of my CableCARDs will produce anything but a black screen on Channel 170. Go figure. It’s such a minor matter that I have yet to call Cox and ask them to fix it.
     
  19. tach32000

    tach32000 New Member

    31
    0
    Jan 28, 2004
    I have had my S3 for exactly 1 week.

    Today, while watching some TV it was suppose to be recording a Fight preview show on HBO. I hit play while it was in the process of recording it, and it had a 0:00 length.

    Immediately went to the Cable Card -> Test Channels and had HBO HD on both cable cards coming in.

    This is not a cable card issue....and after just moving from D* to Cable and an S3, I really am hoping it gets resolved SOON.
     
  20. Replacement

    Replacement New Member

    37
    0
    Oct 21, 2006
    Minneapolis, MN

    Was the Cable Co able to fix your card over the phone?
    I have 1 of my 2 cable cards saying that the AUTH: MISSING_PROGRAM_REKEY and I was hoping that I don't have to wait for the Tech to come over and fix it.
    I also have had some 0:00 recordings, there was 3 of them last week and it was a HD channel (CBS I think).

    I have had such a headache with these crappy Cable Cards and the Techs who try to install them but don't know what the heck is going on. It took them 3 times out to get them going when I first got the S3 and 1 time since. This is beginning to be a MAJOR inconvenience. (Rant over)
     

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