Advertisements I have a series 3 also. I have had mine for 2-3 months, and mine has given me the 0.00 record time since the beginning. comcast here in richmond has been to my house multiple times. different cards. phone techs. i have even contacted tivo three times. i get these 0.00's every day for multiple channels. tivo has even sent me a new s3 to see if it was the box. they did charge my credit card until i send the other one back. but that didn't work either. then they told me it was a software problem on their end and that an update was to be coming soon. that's been over a month ago and still no fix. please someone figure this out!! i've even gotten to the point where i feel like giving up.