HBO outage in Hampton Roads, VA only affecting TiVo

Discussion in 'TiVo Help Center' started by Sparky1234, May 24, 2017.

  1. Sparky1234

    Sparky1234 Well-Known Member

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    May 8, 2006

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    Cox Cable HBO outage in Hampton Roads/Norfolk, VA only affecting TiVo since Sunday May 21, 2017. Flashing amber light on Tuning Adaptors. Anyone else seeing this issue? No estimated time to repair from Cox.
     
    Last edited: May 24, 2017
  2. Audioholic

    Audioholic New Member

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    May 25, 2017
    I'm experiencing a similar issue. I don't get HBO but I'm getting V53 errors on any channels that require the tuning adapter. It's hit or miss: the Starz channels work but Epix doesn't, several others like the Smithsonian channel are inoperative. My tuning adapter finally stopped flashing but it's still not functioning properly.

    A Cox technician just left my house this morning after troubleshooting and described the problem as an outage. He showed me an internal Cox email dealing with this issue that stated replacing a tuning adapter wouldn't fix anything. At this point it isn't clear if it's a Cox outage or a Tivo outage so if it's still broken tomorrow I'll call Tivo and see what they have to say about it.
     
  3. Audioholic

    Audioholic New Member

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    May 25, 2017
    Update: the issue seems to be resolved. All of my channels started working Thursday evening and are working today.
     

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