HBO Max

Discussion in 'TiVo Stream 4K' started by spherular, May 27, 2020.

  1. U'nique

    U'nique New Member

    16
    1
    Jun 26, 2020

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    Yeah, watching John Wick 3 I have the volume cranked way up to get to normal. The reply to the voice command "what time is it?" blew me away, waaay louder then the movie. Haven't seen NO audio in HBO Max, but have in Starz when a promo with LPCM 2.0 precedes something with Dolby. It stays stuck on LPCM 2.0 and nothing is heard. Stop, then resume clears it.
     
  2. Alex_7

    Alex_7 Active Member

    124
    34
    Jun 24, 2020
    I thought it was only me, I was watching the outsiders on hbo max and had to put the volume super high, what fixed it for me was messing with my tv volume settings. I turned on auto volume(which adjusts the volume) and I switched the audio mode to cinema. I was also experiencing low audio with Netflix.
     
  3. U'nique

    U'nique New Member

    16
    1
    Jun 26, 2020
    Nothing cleared low audio on HBO Max for me. Stop, then resume, clears NO audio on Starz for me (put another way, it turns on the DD decoder).
     
  4. Alex_7

    Alex_7 Active Member

    124
    34
    Jun 24, 2020
    It must be a software issue? Hopefully TiVo releases an update for audio issues.
     
  5. melissaru

    melissaru New Member

    9
    1
    Jan 9, 2007

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    Weirdly, it's only happening (no sound at all) for older HBO content. I have zero sound for "Curb," "Larry Sanders" and "The Comeback," but low sound that has to be jacked up for everything else. Really frustrating. The entire reason I bought Tivo Stream instead of sticking with my Amazon Firestick was for HBO Max and now I can't even watch the shows I want!
     
  6. U'nique

    U'nique New Member

    16
    1
    Jun 26, 2020
    FWIW, I get Dolby Digital 2.0 on Curb, Dolby Digital Plus 2.0 on the other 2. I had problems when I changed audio settings from auto to manual before; if you changed yours, you may want to change it back to auto and try again.
     
  7. melissaru

    melissaru New Member

    9
    1
    Jan 9, 2007
    Thank you - I had changed to manual because the sound was so low/awful the first few days I tried it, but I'll try changing it back.
    (Update: Reverted to auto sound and it works! Thanks so much for the suggestion!)
     
    Last edited: Jul 10, 2020
  8. Alex_7

    Alex_7 Active Member

    124
    34
    Jun 24, 2020
    Where can I find the auto sound settings in the TiVo settings?

    EDIT: Nvm, found the audio settings. My surround sound was off. I set my audio settings to auto.
     
    Last edited: Jul 10, 2020
  9. U'nique

    U'nique New Member

    16
    1
    Jun 26, 2020
    Thanks for confirming that HBO Max audio volume is too low, and that changing audio settings from auto to manual just breaks audio output.
    Other audio problems I see: Hulu audio outputs only LPCM 2.0, NO Dolby Digital formats of any kind. And the Google assistant is WAY too loud when it speaks a response. Google search implies that's just the way it is in Android TV, no option to adjust that, either.
    Really sucks to have the TS4K find something for me, then have to switch to Roku to view it, because it's on Hulu and the TS4K won't provide the DD(+)5.1 that the Roku does (well, it will if I view it on a PC browser and chromecast to the TS4K). I reported it to Hulu, who hadn't heard that one before, and to TiVo, who tells me to restart or power down............
     

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