HBO GO won't remember activation

Discussion in 'TiVo Roamio DVRs' started by mwecksell, Feb 27, 2016.

  1. mwecksell

    mwecksell New Member

    28
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    Jan 19, 2005

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    Every time I launch HBO GO on my Roamio Plus, it requires that I activate by going to hbogo.com/activate and entering a new code.

    It then works perfectly, until the next day.

    Does anyone know why I have this problem? For what it's worth, I'm using HBO on Optimum / Cablevision.

    My Apple TV did the activation once, years ago, and has kept it ever since.

    ---matt
     
  2. jmallory

    jmallory New Member

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    Jun 12, 2002
    Essexville, MI
    I have the same issue.
     
  3. joewom

    joewom Member

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    Dec 10, 2013
    As do I. I stopped using it on TiVo add that to the list with Amazon since it won't update new releases.
     
  4. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    53,762
    7,136
    Apr 17, 2000
    Nevada
    Which cable provider do you guys have? I'm wondering if it's specfic to a specific provider.
     
  5. aggets

    aggets Member

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    Sep 24, 2006
    sun prairie wi

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    Same here. I have Charter near Madison WI
     
  6. Marc

    Marc Well-Known Member TCF Club

    21,082
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    Jun 26, 1999
    McMurray, PA
    I have the problem, and I'm on Verizon FiOS in Pennsylvania.
     
  7. aggets

    aggets Member

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    Sep 24, 2006
    sun prairie wi
    Im still on 20.5.6 Signed up for priority updating but haven't gotten it yet. Does any one have the problem with the newest release?
     
  8. Chuck_IV

    Chuck_IV Active Member

    775
    75
    Jan 1, 2002
    Connecticut
    Same here. I have to RE-Activate it with Charter all the time.

    It seems to remember the activation for a short time(a day or so?) and then it forgets.
     
  9. joewom

    joewom Member

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    Dec 10, 2013
    I have Mediacom.
     
  10. Chuck_IV

    Chuck_IV Active Member

    775
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    Jan 1, 2002
    Connecticut
    So, as a follow up my Roamio Basic does NOT have this issue. It holds its activation fine. It's just my Roamio Plus that keeps losing it.
     
  11. docprego

    docprego Member

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    Jan 6, 2014
    Same problem on my Roamio Pro on Cox. Besides that it works really well.
     
  12. jwbelcher

    jwbelcher Member

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    Nov 13, 2007
    Orlando, FL
    I have the same problem (Brighthouse) - However I found if I exit and relaunch HBOGO that the 2nd time the app loads it remembers the device.
     
  13. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    53,762
    7,136
    Apr 17, 2000
    Nevada
    Hmmm.... I remember there use to be a similar issue with the Nextflix app. Where it would think you weren't logged in but if you relauched it would work the second time. So hopefully they know what's causing this and can fix it in an upcoming update.
     
    Last edited: Feb 28, 2016
  14. TonyD79

    TonyD79 Well-Known Member

    12,623
    1,925
    Jan 4, 2002
    Columbia, MD
    After months of perfect Netflix use, my bolt refused to play any videos. Saw my recents, etc, but got an error on playing.

    I restarted the Bolt and all is fine again.

    Computers like reboots occasionally.
     
  15. stevelion

    stevelion New Member

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    Aug 2, 2014
    I have same problem. Cable company is Charter Spectrum.
     
  16. foghorn2

    foghorn2 Well-Known Member

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    May 4, 2004
    Las Vegas
    I just removed hbo go, like video on demand, it's more trouble than it's worth.
     
    reddice likes this.
  17. waynomo

    waynomo My One Time

    15,551
    1,055
    Nov 9, 2002
    Seven...
    Everyone is still on 20.5.6 and should have HBOGO. The release of HBOGO has nothing to do with the upcoming software update.
     
  18. FitzAusTex

    FitzAusTex Member

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    May 7, 2014
    If I launch the HBO Go app, itself, I'm having to (re)activate every day on Time Warner, but if I access it via a One Pass or via a search that results in an item being available on HBO Go, I can access that item on HBO Go without needing to (re)activate.
     
  19. aggets

    aggets Member

    31
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    Sep 24, 2006
    sun prairie wi
    I guess what I was wondering is if the new update would fix the problem.
     
  20. Mikeyis4dcats

    Mikeyis4dcats Well-Known Member

    4,491
    185
    Oct 2, 2003
    same issue, Cox cable, Premiere
     

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