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HBO GO won't remember activation

Discussion in 'TiVo Roamio DVRs' started by mwecksell, Feb 27, 2016.

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  1. Feb 27, 2016 #1 of 26
    mwecksell

    mwecksell New Member

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    Jan 19, 2005

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    Every time I launch HBO GO on my Roamio Plus, it requires that I activate by going to hbogo.com/activate and entering a new code.

    It then works perfectly, until the next day.

    Does anyone know why I have this problem? For what it's worth, I'm using HBO on Optimum / Cablevision.

    My Apple TV did the activation once, years ago, and has kept it ever since.

    ---matt
     
  2. Feb 27, 2016 #2 of 26
    jmallory

    jmallory New Member

    4
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    Jun 12, 2002
    Essexville, MI
    I have the same issue.
     
  3. Feb 27, 2016 #3 of 26
    joewom

    joewom Member

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    Dec 10, 2013
    As do I. I stopped using it on TiVo add that to the list with Amazon since it won't update new releases.
     
  4. Feb 27, 2016 #4 of 26
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Nevada
    Which cable provider do you guys have? I'm wondering if it's specfic to a specific provider.
     
  5. Feb 27, 2016 #5 of 26
    aggets

    aggets Member

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    Sep 24, 2006
    sun prairie wi

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    Same here. I have Charter near Madison WI
     
  6. Feb 27, 2016 #6 of 26
    Marc

    Marc Well-Known Member TCF Club

    21,082
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    McMurray, PA
    I have the problem, and I'm on Verizon FiOS in Pennsylvania.
     
  7. Feb 27, 2016 #7 of 26
    aggets

    aggets Member

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    Sep 24, 2006
    sun prairie wi
    Im still on 20.5.6 Signed up for priority updating but haven't gotten it yet. Does any one have the problem with the newest release?
     
  8. Feb 27, 2016 #8 of 26
    Chuck_IV

    Chuck_IV Active Member

    775
    75
    Jan 1, 2002
    Connecticut
    Same here. I have to RE-Activate it with Charter all the time.

    It seems to remember the activation for a short time(a day or so?) and then it forgets.
     
  9. Feb 27, 2016 #9 of 26
    joewom

    joewom Member

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    Dec 10, 2013
    I have Mediacom.
     
  10. Feb 27, 2016 #10 of 26
    Chuck_IV

    Chuck_IV Active Member

    775
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    Jan 1, 2002
    Connecticut
    So, as a follow up my Roamio Basic does NOT have this issue. It holds its activation fine. It's just my Roamio Plus that keeps losing it.
     
  11. Feb 28, 2016 #11 of 26
    docprego

    docprego Member

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    Jan 6, 2014
    Same problem on my Roamio Pro on Cox. Besides that it works really well.
     
  12. Feb 28, 2016 #12 of 26
    jwbelcher

    jwbelcher Member

    503
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    Nov 13, 2007
    Orlando, FL
    I have the same problem (Brighthouse) - However I found if I exit and relaunch HBOGO that the 2nd time the app loads it remembers the device.
     
  13. Feb 28, 2016 #13 of 26
    Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Nevada
    Hmmm.... I remember there use to be a similar issue with the Nextflix app. Where it would think you weren't logged in but if you relauched it would work the second time. So hopefully they know what's causing this and can fix it in an upcoming update.
     
    Last edited: Feb 28, 2016
  14. Feb 28, 2016 #14 of 26
    TonyD79

    TonyD79 Well-Known Member

    12,623
    1,925
    Jan 4, 2002
    Columbia, MD
    After months of perfect Netflix use, my bolt refused to play any videos. Saw my recents, etc, but got an error on playing.

    I restarted the Bolt and all is fine again.

    Computers like reboots occasionally.
     
  15. Feb 28, 2016 #15 of 26
    stevelion

    stevelion New Member

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    Aug 2, 2014
    I have same problem. Cable company is Charter Spectrum.
     
  16. Feb 28, 2016 #16 of 26
    foghorn2

    foghorn2 Well-Known Member

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    May 4, 2004
    Las Vegas
    I just removed hbo go, like video on demand, it's more trouble than it's worth.
     
    reddice likes this.
  17. Feb 28, 2016 #17 of 26
    waynomo

    waynomo My One Time

    15,551
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    Seven...
    Everyone is still on 20.5.6 and should have HBOGO. The release of HBOGO has nothing to do with the upcoming software update.
     
  18. Feb 29, 2016 #18 of 26
    FitzAusTex

    FitzAusTex Member

    318
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    May 7, 2014
    If I launch the HBO Go app, itself, I'm having to (re)activate every day on Time Warner, but if I access it via a One Pass or via a search that results in an item being available on HBO Go, I can access that item on HBO Go without needing to (re)activate.
     
  19. Feb 29, 2016 #19 of 26
    aggets

    aggets Member

    31
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    Sep 24, 2006
    sun prairie wi
    I guess what I was wondering is if the new update would fix the problem.
     
  20. Feb 29, 2016 #20 of 26
    Mikeyis4dcats

    Mikeyis4dcats Well-Known Member

    4,491
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    Oct 2, 2003
    same issue, Cox cable, Premiere
     
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